Land Rover Columbia
Columbia, SC
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Jonathan Wheeler was courteous, knowledgeable and helpful with the purchase of our new vehicle. Entire process was quick and smooth. A small service issue needed to be addressed shortly after purchase and with the purchase of our new vehicle. Entire process was quick and smooth. A small service issue needed to be addressed shortly after purchase and he went out of his way to help arrange and take care of it. Overall great experience. More
Linda Hughes does a great job She’s very responsive knowledgeable personable and communicates with me She’s the best! Very helpful and I’m confident that she’s got my best interest at heart knowledgeable personable and communicates with me She’s the best! Very helpful and I’m confident that she’s got my best interest at heart More
Only 2 Land Rover dealerships are near us, both over 1 hr. 45 mins. away. The Columbia dealership had the car I was interested on their lot so this is why we chose that location. We were able to test driv hr. 45 mins. away. The Columbia dealership had the car I was interested on their lot so this is why we chose that location. We were able to test drive and really look over the vehicle I wanted and our salesperson Luis Fernandez spent a considerable amount of time with us to ensure I got the vehicle I wanted and I had all the information about it. We were trading in a very clean vehicle toward the new one and we were able to work out a deal that we were all happy with. Amita in finance was thorough and professional as well. The entire transaction was seamless. More
Service checkin and checkout was very professional and quick. The between requesting the appointment and getting was too long. The amount of time at service was a little excessive though. quick. The between requesting the appointment and getting was too long. The amount of time at service was a little excessive though. More
This is the second time we bought a vehicle from this dealership. Jonathan Wheeler was our guy for our new Velar that we just purchased and he was an absolute pleasure to work with. He was patient with a dealership. Jonathan Wheeler was our guy for our new Velar that we just purchased and he was an absolute pleasure to work with. He was patient with all our requests and accommodated all of our needs. It is never an easy process trying to bargain car prices but Land Rover Columbia always comes through in the end. More
The dealership itself is awesome! The staff is super friendly and courteous. However I waited 4 hours for service! Literally waited in the dealership. They didn’t have any loaners so The staff is super friendly and courteous. However I waited 4 hours for service! Literally waited in the dealership. They didn’t have any loaners so for 4 hours, I just sat. I live an hr and 15 minutes away so I couldn’t call a friend or family member for a ride. I chose to purchase a luxury vehicle because I thought I would get treated like royalty during service appointments (like at the Lexus dealerships I visited before deciding to purchase a Rover). I would love to give them 5 stars. And if it weren’t for the long wait and lack of loaners, I would. Come on Land Rover!! More
The customer service was amazing. The representative provided updates on my vehicle as it was being serviced. The staff were kind, prompt, and professional. The representative provided updates on my vehicle as it was being serviced. The staff were kind, prompt, and professional. More