Land Rover Cherry Hill

Used car sale I went to the Land Rover delership to purchase my new truck. I went to many other dealerships and shopped this truck for a while. This dealership, and I went to the Land Rover delership to purchase my new truck. I went to many other dealerships and shopped this truck for a while. This dealership, and the salesmen I dealt, with were the reasons I purchased the truck where I did. I was pleasantly pleased with the negotiated price I purchased it for. Tom Dougherty was my salesman. He was very personable and gave it his all to get me a deal I was happy with. We can't wait to take it on a trip as a family. Thank you. More

Car sold to me had a problem I thought I had the best car buying experience but alas this is my worst experience buying a car from a dealership in over 10 years. I bought a 2014 R I thought I had the best car buying experience but alas this is my worst experience buying a car from a dealership in over 10 years. I bought a 2014 Range Rover Turbocharged from Land Rover Cherry Hill and after taking delivery I noticed the shock absorbers were feeling road bumps seriously. I took it to my local Land Rover dealership and they discovered the car had serious issues with the struts and lower arms. I contacted the Land Rover Cherry Hill staff Ms Jean Hall that sold the car to me and complained about the issue and also sent an itemized bill from my local Land Rover dealership but she never made an effort to call me back and only said there was nothing wrong with the car when it was sold to me after I was able to reach her after several calls and emails. I feel cheated after paying over a hundred thousand dollars on this vehicle. I'll never deal nor recommend anyone to this dealership. More

Purchase of LR4 I was in the market for a pre-owned Land Rover Lr4 and visited multiple dealerships to take a look at their inventory. None could compare to the exce I was in the market for a pre-owned Land Rover Lr4 and visited multiple dealerships to take a look at their inventory. None could compare to the excellent service we received from Tom Dougherty. He gave us an incredible deal on the vehicle as well as the highest offer for our trade. In addition, when the car was to be delivered, he personally performed an inspection of the vehicle to be sure it looked new. He actually sent it back to have a few minor items addressed and insisted on taking my family to lunch while we waited the few extra minutes. He went above and beyond to make us happy with our purchase and to say the least, my wife is very happy with the choice of vehicle and dealership. I have purchased numerous vehicles over the years and to be honest, the service we received from Tom Dougherty and Cherry Hill Land Rover is beyond compare. More

Best Experience Ever Last night I bought a vehicle from Tom Dougherty at this dealership. It is the tenth experience I have had with purchasing a car in my lifetime. This Last night I bought a vehicle from Tom Dougherty at this dealership. It is the tenth experience I have had with purchasing a car in my lifetime. This was 100 percent the best car buying experience I have ever had. Tom is top notch: knowledgable, friendly, professional and truly a superior salesman. Tom made this experience easy and even fun vs. the traditional frustrating and time consuming. I will look to purchase vehicles from Tom forever. And let me add I came in with a six year old trade and less than stellar credit. Everyone deserves to have this kind of experience and Pierre Duris, the general manager, is nothing short of truly exceptional. Thank you both. I will see you again and again and again. Best wishes, Cori Anne Natoli More

Horrible Service, Bad Service Department Brought my car in for maintenance and a software update. After the service was done my check engine light came on about a week later. Car started to f Brought my car in for maintenance and a software update. After the service was done my check engine light came on about a week later. Car started to feel funny, after attempting to schedule service with LR cherry hill a few times, i decided to take it elsewhere to see what the problem was...Service Tech did a very sloppy job on an oil change, did not screw filter on tight enough, left oil stains all over a hose and bottom on the shield/pan that comes off. Also lost a screw and a clip to the cover that goes on. There was also oil stain on the plastic engine cover and engine. You could see the stains from the heat. Very sloppy. The Service manager Eric Silva told me that it is my "perception" that there was a sloppy job done. Lets not kid each other here, i took pictures of all the oil stains and the missing clip and screw on the car. Clearly the service tech was rushing or does not care about his job. My car is not even a year old and is very expensive. Complete joke. They have not done anything to make me happy or fix the issue. I am now going to drive an hour out of my way to go to another dealer because Eric Silva told me to basically go "pursuit" another dealer. Unbelievable you would tell a customer that. You never tell a customer to basically "go shop somewhere else" bad business, bad customer service, bad service department. Land Rover should be ashamed these people at this facility are going to run this business into the ground. Business is about creating relationships and taking care of customers. Land Rover Cherry Hill is doing the opposite. Buyers beware. I will never step foot in this dealer again. Please do not take your car there for service or do business with them. To anyone that reads this review, Please be careful. Land Rover Cherry Hill is bad news. More

Teri Chew earned my family's business Have been a life long Catena family, and was compelled to give Cherry Hill a shot when recently looking for a Rover Sport for my son. Teri made the Have been a life long Catena family, and was compelled to give Cherry Hill a shot when recently looking for a Rover Sport for my son. Teri made the experience quick, painless, and a break from the usual tedium of BS you get when trading one upscale car for another. Very much appreciated how linear and focused the process was and will be back for more soon More

Bad quality service and worse quality people Servicing a Land Rover in Willow Grove PA to Cherry Hill NJ is a fine example of bad to worse. My perfectly working LR was brought to LR in Willow Servicing a Land Rover in Willow Grove PA to Cherry Hill NJ is a fine example of bad to worse. My perfectly working LR was brought to LR in Willow Grove to fix a front seal leak. They fixed it and the leak got worse. They said they didn't do it. Brought vehicle to LR Cherry Hill, they said somebody broke it wherever it was fixed - without saying LR Willow Grove. LR Cherry Hill returned my car with a dashboard hanging off and wireds hanging out and said I did it. Then they fixed it and broke my radio - they of course said I did it. I complained in THEIR survey, and ERIC SILVA then TOLD me to come down and he'd fix it, then I was not to return to LR again - because I complained. He implied I lied about LR breaking my dash and radio. Then when I complained he said he never implied that. This kinda shows he didn't realize he called me liar again. Awful technicians who can't seem to put your car back together again, terrible, remorseless service manager lacking any kind of accountability, and the prices? Ouch. More

Scams This dealer is a scam and robs please and will kill your credit score without even selling you a car they are a real scam This dealer is a scam and robs please and will kill your credit score without even selling you a car they are a real scam More

We purchased two vehicles from Land Rover of Cherry Hill in as many months. Terri Chen was exceptional in her duties as our sales associate. She was friendly, professional and extremely helpful and knowledg in as many months. Terri Chen was exceptional in her duties as our sales associate. She was friendly, professional and extremely helpful and knowledgable. She is passionate about her job and truly believes in the Land Rover product. More

Our experience with Land Rover Cherry Hill was fantastic. The team (Teri Chew was our main point of contact) was fantastic and answered all of our questions in a timely manner. More than anything, Teri went The team (Teri Chew was our main point of contact) was fantastic and answered all of our questions in a timely manner. More than anything, Teri went out of her way to give us all the information we needed to make an informed decision about purchasing our car. She told us the positive and negatives to all the models/add on's we were looking at and worked hard to make sure that all of our registration and insurance issues were worked out before we moved forward. We couldn't recommend Teri or this dealership more highly. We look forward to participating in the Land Rover/Range Rover owner events they put on! More