Land Rover Cherry Hill
Cherry Hill, NJ
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worst dealership No work done and no communication. Charged me $2500 for tests that said nothing was wrong and had to go to another dealership to fix. Said I had a l No work done and no communication. Charged me $2500 for tests that said nothing was wrong and had to go to another dealership to fix. Said I had a leak but he didn’t want to put it on the slip because he would get in trouble. Stay away. More
Have an old 97 discovery 1. 52,000 miles on the od. josh took very good care of her. Only Land Rover knows how to fix the older models. Let me leave her in the building overnight when it was raining and pic took very good care of her. Only Land Rover knows how to fix the older models. Let me leave her in the building overnight when it was raining and pick it up next day. Very accommodating. More
Always Reliable We bought our truck in 2014 and we live in North Jersey! We always get our truck serviced down there, we love everything about them. They are reliab We bought our truck in 2014 and we live in North Jersey! We always get our truck serviced down there, we love everything about them. They are reliable and always go above and beyond what is needed. They have been very thorough. We wouldn't buy or service our Range Rover anywhere else. More
Service review Just had my vehicle at the new dealership for annual service and everything was excellent Easy to schedule appointment Easy to schedule loaner ve Just had my vehicle at the new dealership for annual service and everything was excellent Easy to schedule appointment Easy to schedule loaner vehicle Friendly and most helpful staff More
BAD AND NON EXISTENT DIAGNOSIS DO NOT GO HERE OR THEIR NEW LOCATION @ JAGUAR. My coolant like kept coming on. They topped it off on 3 occasions. My 4th visit they claimed I needed a DO NOT GO HERE OR THEIR NEW LOCATION @ JAGUAR. My coolant like kept coming on. They topped it off on 3 occasions. My 4th visit they claimed I needed a new radiator and laundry list of other items totaling $8,000. My Range Rover has 50,000 miles on it. i went to another Range Rover mechanic and their diagnosis WOULD NOT have fixed my minor sealant issue. THEY ARE ALL ABOUT MAKING $$ and NOT fixing your vehicle. Go to DESI Auto in Stratford NJ instead. Thank me later!! More
Telling lies, bad service and bad work Don’t go for services. I will never go there. My car has some minor dents, first pic. After repair, it becomes more serious. The paint got cracked aft Don’t go for services. I will never go there. My car has some minor dents, first pic. After repair, it becomes more serious. The paint got cracked after repair, second pic, and a minor problem becomes a serious problem now costing thousands of dollars for further repair. The service people there tell lies, bad service and back work. If you don’t take pictures and don’t talk with them through emails, every price will increase. I experienced this. Luckily I took pictures. More
Very Satisfied! I purchased a Range Rover Sport such a Beautiful truck!! The sales person Erick was great! And whenever I have to bring it in for service or just have I purchased a Range Rover Sport such a Beautiful truck!! The sales person Erick was great! And whenever I have to bring it in for service or just have a question Bob is awesome as well!! Thanks guys you ROCK!!!!! More
Bad service and overcharged.issues just come after services. I was been customer here for more than 4 years. Actually, this is only auto shop I used to go. I used to like this place and I also recommend my fri I was been customer here for more than 4 years. Actually, this is only auto shop I used to go. I used to like this place and I also recommend my friends to go there. And I spent a lot of money in In the their shop, they used to provided great service and customer service. But things change this year. It take me 17 days to get my car back for this small problem! They said they "renew" front shocks for me as they state it need to renew , but they initial said it's just error sensor message at the beginning. My auto friends said it's unnecessary and unusual renew shocks in 31000 mile. They replaced the parts which is fine or normal condition, which I was not really necessary need to replace.And let real problem go on, and need to back shop again and again. And my car was not having any shocks problems and drove perfect on the road, there is no shake or any unbalance feelings, In additional, My auto friends said it's unnecessary and unusual renew shocks until 75,000 mile after I picked car. My car is only 31,000 mile, and I never drive off-road. Also I just did complete service on August 2017, they check everything for me and They have assured me after each fix that my car is in perfect condition.They also did check suspension at that time. And My car only drove 400 mile in 5 month ,never drive terrible road and mostly my car stay in my garage. They have assured me after each fix that my car is in perfect condition, but I always end up having problems after short while. Same issue happened . My car has suspension problem error message” Vehicle Lean When Cornering” on end of March. This suspension should have been fixed last time as they promised, but still hasn’t been fixed. They replaced the parts which is fine or normal condition, which I was not really necessary need to replace.And let real problem go on, and need to back shop again and again. My car was driving fine before I did this service, after the service, my car have error message” Vehicle Lean When Cornering”. My car was driving fine before I did this service, after the service, my car driving is not comfortable as before. They may not fix the problem in detail and cut corners ,or they just ignore the real problem let the truck come back service again and again. I am really disappointed and unhappy about it! More
I was about to lease a new Discovery Sport I had a monthly payment quote with down payment from Erik, net sales guy who seemed like an okay guy. I responded ok, but let me put more down to low I had a monthly payment quote with down payment from Erik, net sales guy who seemed like an okay guy. I responded ok, but let me put more down to lower my monthly. No response. Emailed again and again, no response. Really wanted the vehicle, had bought there before. What's so bad about putting more down to lower the monthly payment? More
Customer service is terrible I brought my truck in for routine maintenance and the software update corrupted my truck. Although unacceptable, the no care attitude of the customer I brought my truck in for routine maintenance and the software update corrupted my truck. Although unacceptable, the no care attitude of the customer service person here was not ok. No apologies. Even stated it was partially my fault as I let them install the software update. Still laugh at the fact they even said that to me.I now have to go back next week to get it fixed and miss more time at work. For an expensive luxury vehicle, I would expect customer service to be better. I will now look for a third party to serve my vehicle. For potential buyers, the truck has a lot to be impressed; however, I cannot recommend this dealership anymore. More