Land Rover Chantilly

Purchased a 2023 Audi RS6 from Vic. During the negotiation, I discovered two wheels were damaged. To move forward with the deal, I asked for the wheels to be repaired. Fast forward t During the negotiation, I discovered two wheels were damaged. To move forward with the deal, I asked for the wheels to be repaired. Fast forward to delivery. The wheels were patched, not repaired. One wheel is partially painted, the other side is machined. One is fully painted and two are original which is a machined finish. Now all wheels need to be cnc machined so they match at a cost of $1600. I trusted the dealership would properly finish the wheels to factory finish on a 100k vehicle. The manager called me and apologized. Offered to pay a small amount to offset the cost to refinish. I explained this will not cover the cost and if I would have known this was the outcome, I would have purchased another vehicle. He was apologetic, but that's it. Remote buyers be aware. More

Excellent. I purchased a CPO Defender 90 from out of state. All my questions were promptly answered. When I arrived, everything was done and waiting for my sign I purchased a CPO Defender 90 from out of state. All my questions were promptly answered. When I arrived, everything was done and waiting for my signature. My salesperson Derrick was excellent. Finance guy, Moe, is the best finance person I've delt with in a very long time. Honest and explained everything. I would highly recommend this dealerships sales department. More

I purchased a brand new vehicle from this dealership in May 2025. There was an issue with the vehicle six weeks ago and we contacted the dealership to have this repaired. They told us they were unable to g May 2025. There was an issue with the vehicle six weeks ago and we contacted the dealership to have this repaired. They told us they were unable to get the parts for at least Result, I have been unable to drive the vehicle for a four week period. Despite the fact it was brand new. I find it appalling that they sell vehicles that they cannot support. I believe there is an implicit guarantee that if you buy a vehicle from a dealership that moving forward, they will support the maintenance and repair of that vehicle on a timely basis. In contacting the dealership, they simply turn it back on us and said it’s not our fault that we can’t get the part. Again, I believe there’s an implicit guarantee when you buy a new car from a dealership that they will support that car on an ongoing basis. This is not a financial issue. This is simply an issue that after four weeks, I am still unable to drive a brand new vehicle as a result of the ineffectiveness of this dealership to support their new car sales. Buyer beware!!! More

Excellent service, friendly ready to work and ready to help ,I would refer him any day and any time help ,I would refer him any day and any time More

BJ is one of the best service representatives I’ve had at this dealership. We’ve bern customers over 17 years. I thank you for his incredible professionalism and knowledge. this dealership. We’ve bern customers over 17 years. I thank you for his incredible professionalism and knowledge. More

My service advisor Manikath James is the best. Manikath is the reason I purchased my second Land Rover. His dedication to customer satisfaction is impeccable. I wouldn't take my vehicle to any Manikath is the reason I purchased my second Land Rover. His dedication to customer satisfaction is impeccable. I wouldn't take my vehicle to any other service center. More

I had a service appointment with James. He was busy with another customer when I arrived so another service tech greeted me and checked me in until James was available. James was thorough He was busy with another customer when I arrived so another service tech greeted me and checked me in until James was available. James was thorough, professional, and ensured my service was handled as timely as possible since I had decided to wait for the vehicle. The car was returned to me cleaned inside and out. More