Land Rover Cary

Used car purchase gone bad. My apologies for a review the length of a short novel, but you can’t make a story like this up. My wife and I went into this adventure with a full My apologies for a review the length of a short novel, but you can’t make a story like this up. My wife and I went into this adventure with a full understanding that car salespeople, in general, are some of the lowest form of life. Our salesman was Peter Nash. Peter greeted us at the door, and was the ‘typical’ personable, jovial, and accommodating salesman. The car my wife was interested in (a 2019 BMW X5) was a clean ‘appearing’ car, however, under closer examination, it was shown to have some serious spotting, discoloration, and finish issues on the paint and accent trim work. My wife stated to ole Peter, that this would be an absolute deal breaker, unless it could be remedied. Fast forward forward to the high-pressure sales tactics, interior protectant, paint protection, blah-blah-blah. Ole Pete is a master of his craft. He told us everything that we wanted to hear, “I’ll have our paint & body folks take care of those blemishes, clay bar the car, and apply the ceramic coating, which, along with the interior ‘protectant’, totaled $1400+ as an added expense. Knowing that these ‘extras’ are typically nothing more than profit margin projects, ole Pete made us believers that, maybe not ALL car sales people are low-life, bottom feeding xxxx of the earth..so, against my better judgement, we took the bait. My wife stipulated (since it was her car, and her ‘deal’) that she wanted to not take delivery of the car, until the ‘deal-breaking’ problems were addressed. Ole Pete gave us the ‘sob story’ that a loaner car had to be arranged, and he he could not do that at that time (bull$hit) but we could take the car, and he would call when everything could be ‘arranged’ and we would bring the car back. My wife took a day off from work, to drop the car off for the ‘work’ to be done. We arrived to what was something more entertaining than a circus act. The ‘service adviser’ (he was so I’ll-informed, and worthless, it’s not worth mentioning his name) was completely lost, and his left hand did not know what his right hand was doing. This was our first indication that this ‘dealership’ was the lowest of low. The loaner/rental car (that needed to be ‘arranged’, but was ‘made-up’ on the day of our arrival) was a debacle worthy of an entirely separate terrible review. My wife returned, after two days, to pick her ‘completed’ car up. There it was, parked on the lot, in all of its glory…..with grass clippings blasted all over the back, sides, and underbelly of the car. The freshly ‘protected’ interior mats were muddied, the strategically placed ‘crumbs’ we left behind were still present and it was obvious that NOTHING was done inside of this vehicle, other than, perhaps, someone shooting some sort of ‘spray’ on the door sills (this was made evident by the ‘overspray’, that did not even cover the entire surface. Fast forward to the paint and trim ‘correction’ while some trim looked ‘slightly’ improved, it was still stained, spotty and overall not very impressive. If the ‘paint & body team’ did their best work to ‘correct’ the finish, the receive and absolute ‘F’ for their efforts. It’s evident (by a water test) that no ceramic coating was applied, and if this car was clay barred, they must have used a wad of dirty clay, because it’s as bad, or worse, than when we first looked at it. To close my novel, Peter Nash is a an absolute genius, as he has whole heartedly solidified that car sales people are, without a doubt, the biggest group of low-life, lying, deceitful and worthless pieces of $hit that sit behind a desk. Furthermore, the entire ‘team’ at Land Rover Cary should be ashamed of themselves. Without a doubt, this was the most unprofessional buying experience (of ANYTHING) that we have ever experienced in our lives. Peter Nash and Land Rover Cary, buyer beware of this team of xxxx !! More

Do not use this dealer. Took my deposit then would not sell me the car. Instead listed over sticker and sold to someone else. Absolute fraud. Took my deposit then would not sell me the car. Instead listed over sticker and sold to someone else. Absolute fraud. More

THE BEST! ! Logan went above and beyond for us with the purchase of a new 2023 Range Rover. I cannot say enough amazing things about this place and highly recom ! Logan went above and beyond for us with the purchase of a new 2023 Range Rover. I cannot say enough amazing things about this place and highly recommend them! More

Horrible experience inquired about a vehicle and no one gave me information on the vehicle I was looking for. When they reached out they had no clue what I was looking for. gave me information on the vehicle I was looking for. When they reached out they had no clue what I was looking for. More

Marty Stapleton (GM) went above and beyond to sell me my 8th Range Rover from his dealership. Marty even put 2 teddy bears in seatbelts in the back seat to surprise my boys!!! A true ASSET to the Leith corp 8th Range Rover from his dealership. Marty even put 2 teddy bears in seatbelts in the back seat to surprise my boys!!! A true ASSET to the Leith corporation and just a nice person to deal with!! Thank you Marty !! More

I had a great experience with Jhonnatan Cervera. His support was key to complete the sales. He was transparent and he made us comfortable during the sale process. Definitely, I recommend Jhonnata His support was key to complete the sales. He was transparent and he made us comfortable during the sale process. Definitely, I recommend Jhonnatan and Land Rover Cary Dealer. Thanks !!! More

Do not buy a car from Landrover Cary! They did not service my vehicle properly…… although I paid thousands of dollars to them for service. I had a coolant light on that they twice ignore They did not service my vehicle properly…… although I paid thousands of dollars to them for service. I had a coolant light on that they twice ignored and it destroyed my motor. I only let Landrover Cary Servive my vehicle and I did every service they suggested for my 2018 Velar! They will not take any responsibility. I repeat do not trust them! More

I had a great experience with Pete and Brad. I was there to have my 2016 Range Rover Evoque appraised and possibly trade it in if they had something that made since financially for me. Pete ma I was there to have my 2016 Range Rover Evoque appraised and possibly trade it in if they had something that made since financially for me. Pete made the entire process pleasant understanding my desire to see numbers before any test drive and Jonathan came in and explain the finances and any options. This was a stress free process for me and really didn't take long at all. I prefer not buying brand new vehicles and they had a perfect 2020 on the show room floor. My 2020 Jaguar drives great handles well and made since financially for me. Thanks Pete and Jonathan for a great Jaguar/Landrover experience! More

5 Star, A+ experience My wife and I were interested in purchasing a Range Rover. We ended up going to the Land Rover Cary dealership. From the time we walked in we were treated respectufully and profess purchasing a Range Rover. We ended up going to the Land Rover Cary dealership. From the time we walked in we were treated respectufully and professionally. Our salesperson Curtis was phenomenal. We were able to do a test drive, have our car appraised so we can trade it in, and secure financing in about 2 hours. Curtis went above and beyond to make our experience smooth and enjoyable. More