Land Rover Cary
Cary, NC
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Our brand new LR4, developed a horrible AC smell. The Service manager actually told me to run the heat for five minutes every time we started it, this was in the middle of summer on a $60K+ vehicle! Service manager actually told me to run the heat for five minutes every time we started it, this was in the middle of summer on a $60K+ vehicle! I brought it in, they said they fixed it, and two weeks later the horrible smell returned. Seems this is a known issue with many Land Rovers. Dealer was not much help, had to get rid of the SUV. The comment from the service manager speaks for itself. More
Absolutely terrible experience. Wasnt upfront about additional costs. Rude due to the fact it was almost time to go home. Will never deal with the Leith brand again. Their cars are over priced and depr additional costs. Rude due to the fact it was almost time to go home. Will never deal with the Leith brand again. Their cars are over priced and depreciate more than 90% over 5 years. Do your homework before dealing with these slums. More
Best experience I have had at a service center in a long time. I actually look forward to my next visit. I'm looking forward to the new f-type coupe. The new center in wonderful. time. I actually look forward to my next visit. I'm looking forward to the new f-type coupe. The new center in wonderful. More
I have purchased many cars over the years but never have I experienced such wonderful customer service as I did from Alex Wilson, Leith Jaguar-Cary. His personal attention to every concern demonstrated his I experienced such wonderful customer service as I did from Alex Wilson, Leith Jaguar-Cary. His personal attention to every concern demonstrated his ability to remove all risk associated with my decision making abilities and fostered a very pleasurable experience. His communication and follow-through skills are unsurpassed. I have already recommended Alex/Jag to a business colleague and am confident he will receive the exact same professional attention to detail as I did. Alex, if you are reading this: THANK YOU! More