Land Rover Cary

I should have read the negative reviews from this dealer beforehand. My experience with Ray and David was very poor. They are misleading in their practices and very unprofessional. Lying about numbers to ge beforehand. My experience with Ray and David was very poor. They are misleading in their practices and very unprofessional. Lying about numbers to get you in the door. Lying on your trade and then switching it up at the last minute. Just very sheisty dealings. You may expect this at a Nissan dealer, but not a luxury brand. They do not treat customers well. Please do yourself favor and do not deal with these people unless they have an entire change in leadership. Avoid all Leith dealers More

I told them I would be fair in the review. The good: -Thomas( Sales) was good to work with. -I had a tight timeline and they had a full tank of gas in the truck. Now the Bad: -Truck The good: -Thomas( Sales) was good to work with. -I had a tight timeline and they had a full tank of gas in the truck. Now the Bad: -Truck was not clean when went to pick up/purchase. Yep, just pulled it up, sticky stuff all inside the front seat and dash and dirty outside. -There was a trailer hitch cover locked onto the truck and no key. -The truck had a aftermarket stereo system and they had no idea. I had to show it to them. Volume knob hanging down my the accelerator pedal. (safety issue) -No second key. But they sure made a point of if I got their "Platinum coverage" it would cover a spare key. -The deal turned a bit "greasy" where I paid $1000 over what had been agreed on. That might not have bothered me so much if they had taken better responsibility for the other stuff. In the end they covered the cost of me getting a new key made and to cut the lock off. Also threw in a couple dollars. (Not enough to make a difference) Would I buy from them again? Yes, but I would make sure I had plenty of time and I would hold their feet much closer to the fire. More

My dealer Ray Turner helped us get exactly what we wanted and we left with a huge smile! See you guys soon for our next vehicle! and we left with a huge smile! See you guys soon for our next vehicle! More

Typical car dealer and highly disappointing for a Range Rover dealership. Non-responsive post-purchase and my salesman, Curtis, is also typical for a salesman saying whatever needs to be said to sell a veh Rover dealership. Non-responsive post-purchase and my salesman, Curtis, is also typical for a salesman saying whatever needs to be said to sell a vehicle while he can’t even be bothered to find accurate answers for questions. Finding many of the "facts" he shared are in fact not true. This dealership is the worst I’ve ever encountered with the least competent sales, service and support staff ever. My 2023 Range Rover has had major service needs twice (vehicle filling with smoke inside and electronics going completely out) since my purchase in December and every time it has been a hassle, getting help which takes an extreme amount of effort. I understand that the dealership made their money but I will definitely never purchase from here again unless they make major changes. And I am definitely making sure everyone knows the horrible service you receive once the deal is done. Find another dealership!!! More

Our experience was phenomenal! Nobody in their right mind wants to pay what vehicles cost today, but it is what it is! We started dealing with Henry M with internet sales and he Nobody in their right mind wants to pay what vehicles cost today, but it is what it is! We started dealing with Henry M with internet sales and he was on point and timely and the info he gave was accurate. I asked a couple of questions that he couldn't answer and instead of BSing his way, he said he wasn't sure but would find out....I respect the honesty!! We then dealt with Ray Turner. Ray was probably the best car dealer rep we've ever dealt with! He was patient, clear, concise and very helpful!! Neither Henry nor Ray was the normal "pushy" "get em in, get em out". There was none of the normal car dealer horror stories. The NCSECU dropped the ball and we had to go pick up a small check -- Ray was so cool and never once checked his watch on the Friday before Memorial Day, like we were holding him up (which I think we were). Sat down with Mohammed, the finance manager -- not 1 second of high pressure! I appreciate the professionalism and courtesy on all of their parts!! We travelled 3 hours to get there and they did everything they possibly could to help us get out ahead of traffic! We would absolutely buy from Ray/Land Rover of Cary again!! We know whereof we speak - we had another Raleigh Dealership sell a Jeep out from under us! SMH Thanks Ray! More

Ruben at Land Rover Cary help us choose our Range Rover Velar and we are lioving this baby. Thanks Ruben, you are the best Velar and we are lioving this baby. Thanks Ruben, you are the best More