Land Rover Birmingham and Jaguar Certified Pre-Owned & Service

horrible customer service I'm a Florida resident, but got my jaguar from Birmingham. 8th jaguar, but 1st with this dealership. I've had many problems with the vehicle. It's bee I'm a Florida resident, but got my jaguar from Birmingham. 8th jaguar, but 1st with this dealership. I've had many problems with the vehicle. It's been towed there from Florida multiple times. They found a hole in my tire when repairing the gear shift box. The hole wasn't there when it left Florida. I was told at first it could be patched, but later was told I had to buy a new tire. I wasn't offered a loaner car. Was without car for over a week. I left many messages for the GM to call me about getting a car to drive and I never received a call back. My car went with an issue under warranty, but I ended up paying a fortune for a new tire that was fine when it left my possession and didn't have transportation the whole time. That new tire exploded this morning on my way to work. It was so bad, it blew off the back panel to the car. Third tire that I've had to replace in the same spot. I could have been killed. I called, emailed and got on live chat with broken promises of a return call. Was advised I couldn't have a loaner car because I was out of state. Then I was told I couldn't have a loaner car since there was a dealership closer in mobile. Mobile isn't open due to the hurricane! I got a death trap by getting this lemon and don't have transportation. To add insult to injury, I can't get anyone to call back until I got angry. That call was a joke. The "manager" had a horrible, unprofessional attitude. She didn't attempt to help me at all. I also inquired about getting a new jaguar since mine is a xxx. NO call back as promised. Don't go there. You WILL be sorry. They will take your money and then treat you like a peasant. Mobile is better. More

excellent non-pushy service I have purchased 2 Range Rover Sports from Land Rover Birmingham. Steven Sinclair offers attentive care and options without being pushy. I have enjo I have purchased 2 Range Rover Sports from Land Rover Birmingham. Steven Sinclair offers attentive care and options without being pushy. I have enjoyed this buying experience and plan to continue giving my business to Land Rover Birmingham in the future. More

Barrett Carden is awesome, outstanding sales rep. I have purchased two cars from Land Rover Birmingham, the customer service there is wonderful. My experience with Land Rover has been amazing from the I have purchased two cars from Land Rover Birmingham, the customer service there is wonderful. My experience with Land Rover has been amazing from the time I stepped out the car until I drove away in my new BMW, and Jaguar. Barrett Carden #1 More

Great customer service Everyone at the dealership was friendly, helpful and attentive. Barrett Carden went the extra mile to find me the exact vehicle I wanted! All of the Everyone at the dealership was friendly, helpful and attentive. Barrett Carden went the extra mile to find me the exact vehicle I wanted! All of the paperwork was quick and easy as it was prepped ahead of time. Overall this was the most positive car buying experience I've had (and I've had quite a few)! More

Quick and easy. I came in and got the LR4 while in a hurry. They took care of everything and treated me great. I was driving home in under two hours. That's how I lik I came in and got the LR4 while in a hurry. They took care of everything and treated me great. I was driving home in under two hours. That's how I like to do business! More

Best buying experience ever!!! The salesperson didn't pressure us at all. They went out of there way to make sure we were happy. I would definitely recommend this dealership to anyo The salesperson didn't pressure us at all. They went out of there way to make sure we were happy. I would definitely recommend this dealership to anyone. More

Great experience! We bought a GMC Acadia from this dealership after we saw it advertised online (someone had traded it in there). The sales person who dealt with online We bought a GMC Acadia from this dealership after we saw it advertised online (someone had traded it in there). The sales person who dealt with online sales was very helpful, easy to work with, and the price was excellent. We drove several hours to see it and test drive it. The sales transaction was quite fast (and we've sat and waited for hours at other dealerships). The dealership made sure the car was serviced and all recalls were taken care of. Thanks so much for a great deal! We have been driving it for a couple months now and are super happy with it. We would buy from this dealership again! More

Windshield Replacement and service I live 2 hours away from the dealership and called in advance to try to make the experience as painless as possible. As you can imagine living two ho I live 2 hours away from the dealership and called in advance to try to make the experience as painless as possible. As you can imagine living two hours away makes it very difficult to plan to have your car serviced. I found the entire team at Land Rover of Birmingham to be excellent. They arranged the service, handled the insurance claim on my windshield with my insurance agent, and provided a pick up and drop off for me to and from the airport to make it easy on me. All of this was accomplished while I was in NY on business. When I returned, they delivered my car to Bham Airport Valet Service. I only had to walk to valet, show them the valet ticket that they had texted to me, and drove home. Thank you Land Rover of Bham for the awesome service. More

Absolutely terrible service - they don't call you back - don't take responsibility - and are way overpriced. Stay away if possible. This dealer is an embarrasment to BMW, Porsche, and Land Rover. STAY AW don't take responsibility - and are way overpriced. Stay away if possible. This dealer is an embarrasment to BMW, Porsche, and Land Rover. STAY AWAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More