Jaguar Land Rover of Bethesda - Service Center

Crystal and Cheryl are the best. I would call them dream team. They both have great customer service skills. I would call them dream team. They both have great customer service skills. More

We have been very pleased with Crystal as our service advisor. She ensures that the work is done correctly and on time. advisor. She ensures that the work is done correctly and on time. More

Very good service, the person who attended us was friendly and aware of his work! friendly and aware of his work! More

What a difference a year makes! ! My service advisor, Crystal, was awesome. Crystal went above and beyond to ensure my vehicle was properly serviced. I appreciate the extra time take ! My service advisor, Crystal, was awesome. Crystal went above and beyond to ensure my vehicle was properly serviced. I appreciate the extra time taken to walk me through the process, suggesting a great place to find while I waited, and providing me with continuous updates until I got in my vehicle to drive off. As long as I receive this type of service, this dealership will continue to get my business and high ratings. Thanks Crystal for a job well done ! More

Good customer service. Karmel is the best service adviser in the entire Landrover Dealership in the United states Karmel is the best service adviser in the entire Landrover Dealership in the United states More

Crystal was awesome, I live in West Virginia, I have been trying to get my car in for 2 months. No osnse could find me a loaner until Crystal. Her professionalism and prompt attention to customer needs is A trying to get my car in for 2 months. No osnse could find me a loaner until Crystal. Her professionalism and prompt attention to customer needs is A rated. I am so glad you hired someone that cares about customer satisfaction. What an awesome addition to the service team... A very satisfied customer Barbara King More

When I purchased my vehicle four months ago, I was impressed by the sales team. Professional, efficient and respectful of my time. When the need to return rose, I was equally pleased by the same lev impressed by the sales team. Professional, efficient and respectful of my time. When the need to return rose, I was equally pleased by the same level of thoroughness from the moment I pulled up in the service lane. The reason turned out to be something very simple, but the attention to detail is appreciated! More

I have been working with Samantha for a few years now and i have never been disappointed. She has fantastic customer service. Very receptive and makes sure i get the best deals.I have gotten a land rover thr i have never been disappointed. She has fantastic customer service. Very receptive and makes sure i get the best deals.I have gotten a land rover through Samantha and i also do maintenance. I highly recommend Samantha. More

My service representative Jose was always available and took the time to explain the work that was needed in terms that I could understand. he also worked with me to find the most economical solution. Very took the time to explain the work that was needed in terms that I could understand. he also worked with me to find the most economical solution. Very satisfied!!! More

Crystal was awesome. As always she takes care of me in case in constant contact. I’m really happy Crystal handles the customers of the care of me. Her supervisor.Jorge it As always she takes care of me in case in constant contact. I’m really happy Crystal handles the customers of the care of me. Her supervisor.Jorge it’s also very service oriented and I was pleased to deal with both of them. Way to go Crystal. More