Jaguar Land Rover of Bethesda - Service Center

The staff are professional and friendly…. .would come back again! While waiting I offered a complimentary Uber ride to and from house to pick up my car! .would come back again! While waiting I offered a complimentary Uber ride to and from house to pick up my car! More

Our experience at Jaguar Land To er in Bethesda was great. Our service manager was very responsive and communicative and a pleasure to work with. great. Our service manager was very responsive and communicative and a pleasure to work with. More

Prompt attention. Excellent service from the service desk clerk (Cala) to the service man (Kamal) Excellent service from the service desk clerk (Cala) to the service man (Kamal) More

Kamal Suilman took good care of my 2023 Range Rover. Helpful and informative. Responded promptly and let me know about the progress. Helpful and informative. Responded promptly and let me know about the progress. More

Best service rep ever, Kevin Soltwedel. Kevin was professional, patient, caring & accommodating of our needs and our timeframe we had to get this service done. Kevin was professional, patient, caring & accommodating of our needs and our timeframe we had to get this service done. More

Cheryl Stewart in Service is the absolute BEST Very helpful and made sure I was taken care of.... Sherry Woods in Sales was very accommodating helpful and made sure I was taken care of.... Sherry Woods in Sales was very accommodating More

Gabby attended to me. She updated me all through my service repair. She was professional and had great customer service She updated me all through my service repair. She was professional and had great customer service More

Very accommodating staff! Crystal Vanderpuje was exceptional, bigtime! She is making sure we are updated on what is happening to our car. We love her!!! Crystal Vanderpuje was exceptional, bigtime! She is making sure we are updated on what is happening to our car. We love her!!! More

My 2020 F-Type was due for a Factory Required Annual Service and I booked this with ease online. Within a few minutes, Crystal Vanderpuij called me (and remembered me from the last year!) and confirmed Service and I booked this with ease online. Within a few minutes, Crystal Vanderpuij called me (and remembered me from the last year!) and confirmed all the details. Crystal also checked the Jag in for the service and kept me informed as to status, issues and time of pick up. She had the car washed by hand for me also. I cannot speak highly enough of this personalized, courteous and professional service shown by Crystal and the check-in lane gentlemen, all of whom made me feel very welcome and part of the JLR family. More

Excellent customer service. Very professional . Received my car back within a few hours with repairs. Very satisfied. Highly recommend.! Very professional . Received my car back within a few hours with repairs. Very satisfied. Highly recommend.! More