Land Rover Bethesda

Sam was the consummate salesman. I appreciated how much time he spent with me going over the interior and exterior workings of my 2010 RR HSE Lux. I will definitely recommend him to friends and family. time he spent with me going over the interior and exterior workings of my 2010 RR HSE Lux. I will definitely recommend him to friends and family. More

Manhattan, Bethesda Jaguar is not a slick, glittering, sales and service dealership for Jaguar which is large, bustling and typically impersonal. Rather it is a small and down-to-earth, family- run Jagu sales and service dealership for Jaguar which is large, bustling and typically impersonal. Rather it is a small and down-to-earth, family- run Jaguar and Land Rover Dealership in business and run by the same family since 1914 which specializes in personal service. I have purchased 5 Jaguars from this dealer and serviced them all here. I have never ever had anything in my relations with its staff but the most thoughtful, accommodating, honest and forthright experience. Brian Armstrong, its Sales Manager is knowledgeable and pleasant. He is the go-to person on any matter relating to sales. Joe Simoules is a Master Jaguar Service Advisor with 24 years experience. He is patient, thoughtful, courteous and always gets the job done to the customer’s satisfaction. If ever an issue has to go to a higher level, David Bohn, the Director of Parts and Service is always available to trouble shoot. He listens to the customer, cares about his/her concerns and solves whatever problem needs to be attended. And, most important, in the shop where the work is done, is Ram Sidhu, “Sid”, the jewel of Manhattan Bethesda Jaguar. “Sid” hails from England; he trained at the Jaguar factory in Coventry in 1969. He is a distinguished recipient of the City and Guilds of London Award with Distinction in 1972. In England he was the Shop Foreman at Henlys of London. He immigrated to the USA in 1993. Since then, at Manhattan Bethesda Jaguar and Land Rover, he won the Jaguar Technicians Guild Competition in 2004, 2005. He is ASE Master Technician and has won the L1 Advanced Diagnostic Technician status. Sid has taken more than 60 training courses from Jaguar/Land Rover. I can attest to the fact that if you buy a Jaguar at Manhattan Bethesda you will get the best service on your car available anywhere in the United States, let alone other dealers in the Maryland area. Without a doubt, anyone interested in buying a Jaguar in the Maryland/Washington DC/Virginia area would be very, very wise, and always be pleased if they bought it at Manhattan Bethesda Jaguar. More

I am a previous customer with Manhattan Land Rover and I would recommend the dealership because of the employees. In the end that's what is most important. The staff at Manhattan are the easiest to do b would recommend the dealership because of the employees. In the end that's what is most important. The staff at Manhattan are the easiest to do business with I have ever delt with. They are straight forward and professional. The Sales Rep I worked with (Sam)knew what he was talking about when it came to the Land Rover and he went out of his way to help me make a great birthday gift. Not to mention the Finance manager who went out of here way to make a big bow for my daughter's vehicle and never would entertain a penny for her efforts. Bottom line : These people care. If your looking for a Land Rover go see my friends at Manhattan. More

This is a true business that goes by the old saying "You are only as good as your Money" If your income is in the pits, do not patronage this company because they will break you even more. And the work "You are only as good as your Money" If your income is in the pits, do not patronage this company because they will break you even more. And the work ain't that great...They will penny, nickel, and dime you, and give you your car back dirty. As far as my Range Rover, it is in the shop every three-four months anyway. So if you aint got deep pockets, select another car and dealership. Starting with the hefty $122.00 an hours for labor, that's outrageous. Especially if the work takes ten minutes, they will still charge you some book projected cost. That mere greed, and dishonesty. Details are often missed. Their motto must be the "customer is always wrong". More

What started out to be a simple warranty issue became difficult & complex. This wasn't because of Oliver nor the Service Director or Manhattan LandRover- it was because of the time and persistance it too difficult & complex. This wasn't because of Oliver nor the Service Director or Manhattan LandRover- it was because of the time and persistance it took to get approval from the manufacturer - LandRover. After months of not giving up we finally received an approval for Audio & Nav system replacement. Both Oliver and the Service Director were true professionals on every level!! I understood their hands were tied however they were sympathetic and such a pleasure to deal with and gave great suggestions. Once approval was given I was able to take my 07 Range Rover in the next day . I was given a rental car and all repairs were made and I was able to have audio again plus they washed my vehicle. The GM called back when I left a message for him and the service drive employees always greeted me with kindness regardless the reason for my service visit. I HIGHLY recommend Manhattan LandRover for all service needs if you have a Range Rover! I am greatful that LandRover came thru and this greatly makes me love the brand even more. It's nice to know companies still service what they sell which is rare these days. They always respected me , never trying to get one over on me because I'm a woman. The tech that consulted with Oliver and me was knowledgable and explained from the beginning exactly what was needed. When I returned he remembered me and knew what needed to be done. He even adjusted my wipers and explained it wasn't what I thought it was afterall (parts my son had purchased previously in Florida). He returned these to me and said there was no need and gave an explanation of what he repaired. Just a fantastic experience! Best Regards and HUGE Thanks, Tammy Albritton More

Oliver got me in within a hour of my call when my original dealer said a week. They charged me half what I paid before to replace my brakes and fixed a electrical issue that my old dealer ignored. original dealer said a week. They charged me half what I paid before to replace my brakes and fixed a electrical issue that my old dealer ignored. I'm only going to Bethesda for service from now on. More

They are a great bunch of people and it was arewarding experience. The employees listed above were kind, courteous, caring and very professional. I would definitaley recommend this dealership experience. The employees listed above were kind, courteous, caring and very professional. I would definitaley recommend this dealership More

After calling another well known Jaguar/LandRover dealer in the area and receiving sub-par customer service on the phone, I called Manhattan Motors and worked with James Duncan and Brian Armstrong who were in the area and receiving sub-par customer service on the phone, I called Manhattan Motors and worked with James Duncan and Brian Armstrong who were very supportive and assisted me throughout the process. I bought one car, and came back a week later to buy a second one because the service was great. Hands down best car buying experience I've had in a long time. Will recommend this dealer to all my friends. More

First I would like to say these guys all worked together to make my purchase the ablsolute best car buying experience ever!! The Evoque was the vehicle I wanted to get and they got it for me. I shoped som to make my purchase the ablsolute best car buying experience ever!! The Evoque was the vehicle I wanted to get and they got it for me. I shoped some other dealers whom were not even slightly interested in going out of there way to help me in finding the exact Evoque that I wanted. I was concerned about being taken advantage of because I am a woman but these people made me feel like I was the most important person in the world and were honest in their approach of negotiation on a vehicle that is very high in demand. I would recommend this team to anyone especially other working women that are looking for a great deal on a new Land Rover or a Jaguar for that matter. I can not say enough about the way these people treated me. If you are looking for a new car you have to go see them first and don't waste your time with the others. More

Just picked up my new 2012 Evoque! Awsome! They worked to get exactly what I wanted, even as the manufacture was changing packages and options, they found the "black" rims that disappeared from the web si to get exactly what I wanted, even as the manufacture was changing packages and options, they found the "black" rims that disappeared from the web site. Everybody was really great! Don't know about service yet but expect the same great service! More