Land Rover Bethesda

Misrepresentation I was not surprised when I saw a similar complaint to mine. Salesman took my deposit and was to hold the vehicle until I arrived from the west coast. I was not surprised when I saw a similar complaint to mine. Salesman took my deposit and was to hold the vehicle until I arrived from the west coast. In the meantime the dealership sold the car without informing me nor did they refund the deposit! I have had to make numerous calls in the meantime to try and resolve the problem. When I finally threatened legal action (something I normally abhor), the salesman Augie Borges stated "I look forward to it"! I have never seen anything like it. Total misrepresentation of business practice. Patrick J. Fricchione M.D. More

Ms. Cheryl Stewart was very helpful! I just went to pick up my tags and Ms. Cheryl Stewart explained many features of my car and gave me some information that I did not have. She took th I just went to pick up my tags and Ms. Cheryl Stewart explained many features of my car and gave me some information that I did not have. She took the time to go over many things and did not rush me. She asked relevant questions which showed me that I needed to come back and set a time for a thorough walk through of my car. She told me of many features that are relevant to my family since we have small children. Also, the gentlemen in service are helpful, particularly, a mature man of Asian descent (I don't know his name), who is always very polite and proactive, and has resolved my issues. We also have a great service advisor, Ken, who always facilitates the service process, More

Good Service Needed service for my XJ8 Jaguar- Jerry Handy did excellent job. He has worked on my car before he is very thorough. Jerry is an Excellent Technician Needed service for my XJ8 Jaguar- Jerry Handy did excellent job. He has worked on my car before he is very thorough. Jerry is an Excellent Technician More

Ada Wilson My experience was over the top. I originally purchased a Range Rover Evoque, but was unhappy with the vehicle. My initial conversation was with Ms. My experience was over the top. I originally purchased a Range Rover Evoque, but was unhappy with the vehicle. My initial conversation was with Ms. Cheryl Stewart, and I expressed how unhappy I was with the vehicle. She went above and beyond to ensure I was a satisficed customer. She was instrumental in getting me out of the Ranger Rover Evoque and into the Ranger Rover Sport. I received personal attention from Ms. Cheryl Stewart, Mr. Augie Borges, and Ms. Amanda Sisk. They are awesome! More

Five star customer service from a dealer that really cares. My second vehicle purchase from Manhattan Jaguar, Land Rover. I refuse to shop anywhere else! This dealership has the very best customer service eve My second vehicle purchase from Manhattan Jaguar, Land Rover. I refuse to shop anywhere else! This dealership has the very best customer service ever and are committed to making their consumers happy. I still can't believe I purchased my dream car the range rover sport. Thanks to the help of the team here it was a smooth transition and car buying experience. More

Arthur Petrosyan is the best!!!! My experience was top notch. Arthur Petrosyan was fantastic. He called me immediately after sending an inquiry and showed me the car that met my exact My experience was top notch. Arthur Petrosyan was fantastic. He called me immediately after sending an inquiry and showed me the car that met my exact preferences. He made sure that I was happy and repeatedly told me he was available at anytime for questions. More

Happy Client We had a great time making a purchase. Sales and service have been excellent. Sales staff and management response was quick and all staff courteous We had a great time making a purchase. Sales and service have been excellent. Sales staff and management response was quick and all staff courteous . More

Amanda Rocks ! We have had great experience dealing with the staff at Manhattan. People are attentive, engaging and very willing to help. Amanda Sisk was our sales p We have had great experience dealing with the staff at Manhattan. People are attentive, engaging and very willing to help. Amanda Sisk was our sales person and she was great! With Amanda now as sales manager, I believe they will likely exceed all expectations of their customers. We bought 2 Range Rover Sports and referred a good friend who bought a full size. A+ More

Love the new sales management My second visit, first one they were renovating the place and it wasn't very welcoming. Decided it was time to start to really figure out what I want My second visit, first one they were renovating the place and it wasn't very welcoming. Decided it was time to start to really figure out what I wanted so I went back and they have a new Sales Manager named Amanda who is wonderful and greeted me, the sales person that showed me the cars named Sam was non pressure and quite honestly a lot of fun, and Nick the other manager and Amanda made me decide to buy a demo on the floor. Love my new truck, love this dealership its nice to work with a woman at a dealership for once and the place looks really nice. I feel like I got a good deal and really liked everyone that helped me. Now I can go back every other Saturday for a free hand car wash, I'm going to keep my baby clean! More

Very bad customer service This dealership has the worst customer service. Do NOT deal with the sales rep called Kamal Sheikh. He is there to cheat and disrespect customers. This dealership has the worst customer service. Do NOT deal with the sales rep called Kamal Sheikh. He is there to cheat and disrespect customers. More