Land Rover Bethesda

First Jaguar purchase My first time purchase of a Jaguar was a very professional and informative experience. From the interaction with Valentin; Arthur and Dewayu and the s My first time purchase of a Jaguar was a very professional and informative experience. From the interaction with Valentin; Arthur and Dewayu and the subsequent in car tutorial/assistance with Cheryl who was so patient, the whole adventure was seamless. Thank you all for contributing to making my ownership of the F Pace, so positive. More

Cheryl is awesome Buying a new car is already a pretty fun experience, but having someone as superb as Cheryl guide me through the functions of my new Range Rover made Buying a new car is already a pretty fun experience, but having someone as superb as Cheryl guide me through the functions of my new Range Rover made the experience much more memorable. Cheryl is knowledgable, funny, and a breath of fresh air! She made everything about my new car awesome and was just a pleasure to interact with. Cheryl made me feel really comfortable and I felt like she quickly was able to "get me" and my preferences for my car! More

So Nice I visited 2 other dealerships before buying a F Pace Sport SUV from Jaguar of Bethesda. They really were great to work with every step of the way. Ch I visited 2 other dealerships before buying a F Pace Sport SUV from Jaguar of Bethesda. They really were great to work with every step of the way. Cheryl was amazing and a delight teaching me all that this car has to offer before I drove it home. The sales team was very good and patient ,no high pressure.. Wallie took me on several test drives and helped me make a good decision. I cannot say enough about how nice the General Sales Manager, Arbi Ghazarian was to work with and we were given a very fair deal. The F Pace Sport is awesome! This dealership is A plus! More

new car familiarization I am the proud owner of a 2017 Jaguar XE. This is the most sophisticated vehicle I have ever owned. As such, I require assistance in learning how to I am the proud owner of a 2017 Jaguar XE. This is the most sophisticated vehicle I have ever owned. As such, I require assistance in learning how to operate the various features of this automobile. Cheryl Stewart has been superb in her tutelage and patience as she has worked with me. No matter how long it takes, no matter how repetitive my questions, she is patient and thorough in assisting me. Thank you Cheryl. Thank you, Manhattan. Its been a great experience! Lawrence Hemphill More

CHERYL Your business is only as good as your employees... CHERYL deserve a huge raise... she makes buying a car the best experience ever!!! Sam was perfect Your business is only as good as your employees... CHERYL deserve a huge raise... she makes buying a car the best experience ever!!! Sam was perfect and made mt experience easy(: More

In-control activation and license plates pick up. I recently went home the dealership to pick up my new license plates. When Cheryl found out that I had not activated my In-control system she immedia I recently went home the dealership to pick up my new license plates. When Cheryl found out that I had not activated my In-control system she immediately walked me through the set up without hesitation to make sure I had everything needed for my road trip that day. And, she even had my car washed and gave me a screen cleaner. That's great customer service. It was awesome working with her! She's a keeper and her customer skills are top notch. Thanks, More

Great experience Everyone was very helpful and eager to do everything possible to make our experience as comfortable and successful as possible. This was an excellent Everyone was very helpful and eager to do everything possible to make our experience as comfortable and successful as possible. This was an excellent experience. More

It was wonderful Cheryl was wonderful, something was wrong with the app in control, and she spent several ours on the phone until we got it all worked out. Don't thin Cheryl was wonderful, something was wrong with the app in control, and she spent several ours on the phone until we got it all worked out. Don't think many people would do that. She is an asset to your organization. Gian was great too, but did not have to spend 2-3 hours on the phone with me like Cheryl did. More

Poor Customer Service, Rude Employees This dealership has one of the worst customer service experiences I have ever encountered. They are rude, abrasive, completely unhelpful and most unco This dealership has one of the worst customer service experiences I have ever encountered. They are rude, abrasive, completely unhelpful and most uncooperative. I would not recommend them. More

Cheryl Stewart was fabulous Cheryl Stewart was extremely helpful getting me familiarized with the car and features. She is extremely knowledgeable and very patient. She had me Cheryl Stewart was extremely helpful getting me familiarized with the car and features. She is extremely knowledgeable and very patient. She had me register the car with the land rover aps and connect me to the new crucial safety features to be able to connect with support center in case of emergency. She is the best!! More