Land Rover Bethesda

Service and the scheduling was good, however the dealer rep was unable to provide me with a loaner vehicle due to vehicle unavailability, although he did arranged rides for me get to my office. However, s rep was unable to provide me with a loaner vehicle due to vehicle unavailability, although he did arranged rides for me get to my office. However, since I needed a vehicle throughout the day, I had to use my wife's car for a couple of days. More

Great customer service and the people at the dealership was nice and friendly at all time was nice and friendly at all time More

I bought my Jaguar in October 2020. They found the car I wanted af a dealership in Austin, Texas and arranged for it to be transported to Bethesda. They found the car I wanted af a dealership in Austin, Texas and arranged for it to be transported to Bethesda. More

Kevin Soltwedel was a pleasure to work with. Returned calls and emails immediately and was very knowledgeable on the product and helpful throughout the entire process. Thanks Kevin! Returned calls and emails immediately and was very knowledgeable on the product and helpful throughout the entire process. Thanks Kevin! More

I don't even know where to begin of how Ms. Cheryl Stewart made me feel today when I came to inquire about my car. It all started this morning at about a little after 10am when I drop my car be Cheryl Stewart made me feel today when I came to inquire about my car. It all started this morning at about a little after 10am when I drop my car because it was having coolant problem. The two people at the desk was great. When I didn't get a call about my car,I decided to drive to the dealership for an update. I got to the dealership at exactly 5:58pm,while they were closing I ran into Ms. Cheryl and told her my concerns and how I was waiting to hear from the dealership so I can plan how I was going to head back home to Delaware. Ms cheryl went above and beyond to make sure that I left there happy even though they were closed for the day. She went back to see if the technician was still there to give her update, and to our surprise, Jeff was still there. Jeff insured her that he will finish everything with the car and I will be able to drive home. He even apologized to me that they won't be able to give my car a wash because the people that did the washing had left for day. Wow,you just can't get any better service like this anymore. Ms. Cheryl then came back to me and related all this to me with a smile and a genuine care and told me Jeff will have it done by 7:15pm. That's over an hour of them closing, and these two individuals was able to help me and make sure I left happy. Ms. Cheryl, thanks for ending my day with grace,a day that I thought started from xxxx,you reassured me there's still people out there with an amazing customer service. I will be stopping bye again whenever I am in the area to get a glimpse of that smiles and laughter that we share. Enjoy the rest of your end. More

Working with Anna Marie Pistone and Cheryl Stewart to help facilitate my Range Rover purchase and set up was such and enjoyable experience. They both were authentic, pleasant to work with, and responded help facilitate my Range Rover purchase and set up was such and enjoyable experience. They both were authentic, pleasant to work with, and responded to any concerns in a timely manner. More

I was giving the best possible service with setting my car up today and I can’t thank Cheryl enough thank you for your patience and great customer service. car up today and I can’t thank Cheryl enough thank you for your patience and great customer service. More

Kevin Soltwedel was very responsive and helpful throughout the process of buying my Defender. I’m looking forward to working with him in the future. throughout the process of buying my Defender. I’m looking forward to working with him in the future. More

Cheryl was truly delightful! She helped set up my remote start and was incredibly patient every step of the way. Anyone who has the chance to work with her should feel lucky to b She helped set up my remote start and was incredibly patient every step of the way. Anyone who has the chance to work with her should feel lucky to be graced with her presence. My only regret is that I didn’t invite her to all future family events, so that I could spend more time with her. More

I cannot express how grateful I am to Cheryl. Cheryl's patience and product knowledge was key to successfully achieving my vehicle app synchronize. Cheryl was FANTASTIC, her people skills are su Cheryl's patience and product knowledge was key to successfully achieving my vehicle app synchronize. Cheryl was FANTASTIC, her people skills are superior, her overall demeanor was the most beautiful client relations interaction I have had in a while, and her eagerness to help me was unparalleled. Cheryl was on the phone with me about 45 minutes, she could have easily told me anything to get me off the phone, BUT she did not. Cheryl was patient with me, and she did not let me go until the app synchronization was done right. Cheryl never made me feel like a burden, on the contrary, she made me feel taken care of and that I was in good hands. I am wholeheartedly thankful for her wonderful spirit. For anyone who needs to speak with someone in the service department - do yourself a favor and look for Cheryl. I love you Ms. Stewart! More