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Land Rover Albuquerque

Albuquerque, NM

4.6
68 Reviews

5010 Alameda Boulevard Ne

Albuquerque, NM

87113

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Showing 68 reviews

August 28, 2026

Pressley always goes above and beyond when I bring in The Dutchess for service! Plus she makes sure to wash and clean Her each time! Excellent customer service 💯💯💯 More

by jjuarez_74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pressley is a rockstar!!
August 20, 2026

I was told by the service person that checked me out that my car was washed and it was not. I wasn’t too impressed with the delivery. My floor mat-was dirty.. also when you try to call there and a virtual pe More

by liz310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amy Matthiesen
Aug 22, 2026 -

Land Rover Albuquerque responded

Good morning. We appreciate the feedback. We are under new management and are working on improving the service department wash quality. If you would like, please come and I will be happy to have your vehicle re-washed at your convenience. We strive to answer every call with a live person, although sometimes the virtual assistant will answer in the event of an absence or if another call is in progress. We are sorry you are not satisfied with this system. Every one of our clients is important, and we would not like to lose you. Feel free to reach out to me directly at (505) 797-3600. Thank you, Danny P. Brink General Manager - Land Rover Albuquerque dbrink@Group1Auto.com

August 16, 2026

I’ve had service on my vehicle twice in the past year terrible service. Would not recommend buying a car from this dealership. More

by Mary Lawrence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na , Amy Matthiesen
Aug 18, 2026 -

Land Rover Albuquerque responded

Hello Ms. Lawrence, we are sorry to hear that the low coolant light came on, while you were driving back home. I did watch the inspection video and it does show your coolant level right in the middle were its supposed to be, and that's why they did not top it off. They also did not see any leaks present. I can resend the video if you'd like. But I do agree with you that it is unacceptable. I know you live a long way away and would like to rectify any issues or concerns you may have. Please reach out to jfass@group1auto.com Thank you, Jon Fass Service Manager - Land Rover Albuquerque jfass@group1auto.com

Aug 18, 2026 -

Mary Lawrence responded

I understand what your test showed , But for me to drive literally 75 miles after the appointment and my car give me this warning all the way to Roswell something was wrong. You should have also topped it off. This is my 3rd time with inadequate service.

August 08, 2026

I called yesterday to get an appointment. Presley was such a bubble, I could her smile over the phone. Got me in the next day. My service was exceptional! Just moved here from CA so my car More

by kjonesca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Presley *****
Aug 09, 2026 -

Land Rover Albuquerque responded

Hi, we're happy you found Presley and Andrew to be so supportive during your experience here at Land Rover Albuquerque. We are always more than happy to assist you if anything else comes up. Take care!

July 10, 2026

Always great service! Andrew and Prestly are great service reps. They keep you well informed of all required maintenance and the time line required More

by rikwhitaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Jul 12, 2026 -

Land Rover Albuquerque responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

June 29, 2026

The service department did a great job of getting me scheduled and completing the repairs on my car. The service writer that helped me stayed in communication so there were no surprises. More

by rrandlemon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Writer
Jun 30, 2026 -

Land Rover Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 26, 2026

The Best Experience I've had in along time. John was very,very understanding and very Respectful towards me and my situation. I have not had Peace of mind like this before.Thank you John and th More

by Randolphj661
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Matthiesen
Jun 26, 2026 -

Land Rover Albuquerque responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

June 13, 2026

Andrew did a great job of working me in rapidly and getting the work done professionally and appropriately. Thanks for always doing great care. I would recommend the dealership to anyone. Thanks. More

by rgrothe747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew.
Jun 15, 2026 -

Land Rover Albuquerque responded

Hi, we're happy you found our staff Andrew to be so supportive during your experience here at Land Rover Albuquerque. Thanks for the recommendation, and have an amazing day!

March 21, 2026

Andrew has great with communication and was able to get me in and out timely. More

by chilkert72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Mar 24, 2026 -

Land Rover Albuquerque responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover Albuquerque! If you have any further questions, please don't hesitate to reach out!

March 07, 2026

I was pleasantly surprised by my first visible since buying my Evoque. I received excellent customer service. More

by Jmbrookshd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Presley
Mar 09, 2026 -

Land Rover Albuquerque responded

Hi, thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care!

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