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Lancaster Toyota

East Petersburg, PA

2.9
278 Reviews

5270 Manheim Pike

East Petersburg, PA

17520

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Showing 278 reviews

October 22, 2020

Holly has never failed to come through for us. She is friendly, helpful, efficient etc. when my car battery died she got me in immediately and had it fixed while I waited. She had the new battery in and More

by Beege
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Ochs
Oct 23, 2020 -

Lancaster Toyota responded

Thank you for the 5-star rating and shout out for Holly! We appreciate your loyalty and are glad to hear you were able to get back on the road within the hour. We look forward to working with you in the future.

October 14, 2020

Great guys. The sales people were nice and were listening to what i wanted.Great place to buy. Fast and easy transaction. I would buy again at lancaster toyota. More

by Ov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
Oct 15, 2020 -

Lancaster Toyota responded

Thank you for taking the time to leave us a review! We are happy to hear you were satisfied with the car buying process and hope to make your experience worth 5 stars next time. Thanks for choosing Lancaster Toyota!

October 12, 2020

Super experience with great follow up and I love the car and quality along with innovation Definitely would buy another car with Lancaster Toyota. Superb More

by markfuhrer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel
Oct 13, 2020 -

Lancaster Toyota responded

This is so great to hear! We are thrilled that you had such a great car buying experience. If there is anything else we can help with in the future, please give us a call! Thank you for your business!

October 11, 2020

I had an excellent car buying experience! Kathleen was I had an excellent car buying experience! Kathleen was very customer service oriented, professional and friendly! Buying a car is usually a painful More

by yogi8it
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen flichman
Oct 13, 2020 -

Lancaster Toyota responded

Thank you for the excellent 5-star ratings and feedback! We are so glad to hear that you enjoyed your car buying experience with Kathleen. We are truly grateful for your business. If there is anything else we can do, please don't hesitate to let us know!

October 10, 2020

I had the BEST car buying experience ever! Rolando was very customer service oriented, professional and friendly! Buying a car is usually a painful experience for me! Not this time, I will not hesitate to More

by Rdileo83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolando
Oct 12, 2020 -

Lancaster Toyota responded

Thank you for the 5-star review! We are happy to know we could provide you with such a great car buying experience. Please let us know how we can be of service to you again in the future.

October 09, 2020

I have always had good service at Lancaster Toyota. From the sales department to the service department. Everyone has been very friendly and helpful. I easily find my car when finished... More

by annehmiller46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Troupe
Oct 12, 2020 -

Lancaster Toyota responded

Thank you for choosing us! We appreciate your feedback and look forward to a chance to work with you again in the future.

Oct 16, 2020 -

annehmiller46 responded

Thank you Lancaster Toyota~~~

October 06, 2020

Great service and always keeps me updated on what is going on during the service. Never pushy or over priced. I always sit and wait for my car and it’s always done when it should be More

by Snitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Moreno
Oct 07, 2020 -

Lancaster Toyota responded

Thank you for the 5-star rating and for choosing Lancaster Toyota for your service needs. We look forward to working with you in the future.

October 06, 2020

As always I have found their work on my car timely, well done and at a reasonable cost. I won't go anywhere else. Thanks More

by Haider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Horst
Oct 07, 2020 -

Lancaster Toyota responded

Thank you for your 5-star rating and, most importantly, your loyalty to Lancaster Toyota! We look forward to working with you in the future.

October 02, 2020

Efficient, found me the car I needed. Car delivered clean, full tank of gas. Explained the bells and whistles. Very satisfied with dealership. Helpful door greeting. More

by Rlmiller630
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy
Oct 05, 2020 -

Lancaster Toyota responded

Thank you for taking the time to share your experience with us! We are so glad to hear that our team was helpful and found you the vehicle you were looking for. We appreciate your business and look forward to the opportunity to work with you again soon!

October 01, 2020

I can't say enough good things about Lancaster Toyota. The sales department is second to none ... and the service department is stellar. A shout out to Holly Ochs in service: committed, friendly, thoughtf More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Ochs
Oct 02, 2020 -

Lancaster Toyota responded

Rick, thank you so much for taking the time to rate your experience and provide us with feedback. We are so glad to hear that you enjoyed working with Holly and the Lancaster Toyota team. If there is anything else we can do for you, please don't hesitate to reach out to us! Thanks again!

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