Lancaster Toyota

always easy in easy out very nice people I called 1 day before I brought in my truck for an oil change,they got me in the next day,and also they did emmissions and inspection in the same appo I called 1 day before I brought in my truck for an oil change,they got me in the next day,and also they did emmissions and inspection in the same appointment, I am very satisfied. More

Great service We recently took our Corolla over to Lancaster Toyota for a 95000 mile checkup. Even though we live in York it is worth the trip. The shop and waiti We recently took our Corolla over to Lancaster Toyota for a 95000 mile checkup. Even though we live in York it is worth the trip. The shop and waiting area are extremely clean and spacious. Everyone we came in contact with was very friendly and courteous. Miguel came right over and explained everything to us and checked in with us as the car was almost done. I was having trouble getting in and out of my car due to upcoming hip surgery and when Miguel noticed that on my arrival he had the car at a place I did not have to walk far and helped me in the car. The work was done quickly and efficiently. I cannot recommend Lancaster Toyota highly enough. More

Excellent, Timely. comsiderate. Respect for time od appointment; polite conversation with detailed explanations of repair process. Nice waiting facilities and fine, free shuttle se Respect for time od appointment; polite conversation with detailed explanations of repair process. Nice waiting facilities and fine, free shuttle service for longer periods of waiting. Timely service and excellent quality. I do recommend this Service Toyota to everyone. More

Great service Service team is great to work. Easy to schedule and when able service while you wait is comfortable and relaxing. Car is always ready as promised Service team is great to work. Easy to schedule and when able service while you wait is comfortable and relaxing. Car is always ready as promised More

while changing my wiper blades they cracked my windshield I've been going to Lancaster Toyota to service my family's 2011 Sienna Limited AWD for quite some time and have been pleased with the work thus far (m I've been going to Lancaster Toyota to service my family's 2011 Sienna Limited AWD for quite some time and have been pleased with the work thus far (minus the high pressure sales on services I don't need). Today I picked up my van after I just had the oil change and PA state inspection done. They said it needed wiper blades so I agreed to have them installed. Picked up the van and noticed a 6" crack coming from the bottom of the windshield right where the wiper arm meets the front windshield. The service technician dropped the arm of the wiper while he was installing the new blades and put a star in the windshield and then it cracked it. I talked to Patrick the service manager and he told me its time to make an insurance claim for the crack. I asked him why would I make an insurance claim on a problem that one of his techs made to my car, he told me it was because they weren't going to fix it. Needless to say I won't be going back to Lancaster Toyota for any service work nor will I be back to buy my next toyota. I'll be going to Tri-County Toyota where they care more about their customers. More

Great Dealership, Friendly Staff I would highly recommend Lancaster Toyota to anyone looking to purchase a new or used Toyota and/or service their current Toyota vehicle. The staff i I would highly recommend Lancaster Toyota to anyone looking to purchase a new or used Toyota and/or service their current Toyota vehicle. The staff is very knowledgeable and friendly, and the service techs sure know what they are doing! Go see Deana Barnes for a new Toyota and Lisa Troupe when you're at service for the optimal experience. More

a/c issue excellent service over all.... I have been a loyal customer for 20 years. will continue to take my vehicles to them....very great service always. excellent service over all.... I have been a loyal customer for 20 years. will continue to take my vehicles to them....very great service always. More

Prompt and Efficient I recently took my RAV4 to Lancaster Toyota to have the 30,000 mile service performed. I made the appointment on line and from the time I arrived and I recently took my RAV4 to Lancaster Toyota to have the 30,000 mile service performed. I made the appointment on line and from the time I arrived and was greeted by Marie Brook, my service adviser, until the service was completed, everything was handled promptly and efficiently. The waiting area was very attractive and comfortable and the complementary hot drinks were greatly appreciated. The total cost was right in line with the preservice estimate. More

Service and airbag recall Lisa represents Lancaster Toyota in the best way. She is a professional, most helpful and she certainly does an excellent job in working with custome Lisa represents Lancaster Toyota in the best way. She is a professional, most helpful and she certainly does an excellent job in working with customers. More

how i rate the service and salesperson Jon French listened to my needs and concerns and besides being professional, it was a pleasure working with him. the other staff was friendly and cour Jon French listened to my needs and concerns and besides being professional, it was a pleasure working with him. the other staff was friendly and courteous and they were prompt getting my new car ready for me. I definitely would recommend Jon to my friends and relatives and to Lancaster Toyota in purchasing a new vehicle. More