Lancaster Nissan

2015 Murano Last night, purchased a Nissan Certified Murano, SV AWD, 36K miles. The vehicle is literally like new. Daryl Stoll was our salesman and he has been, s Last night, purchased a Nissan Certified Murano, SV AWD, 36K miles. The vehicle is literally like new. Daryl Stoll was our salesman and he has been, since 2005 = 6 cars. Called him first thing in the morning and told him what I was looking for. When I showed up, under 10 minutes I had picked the car I wanted. Great person to deal with and never once, felt pressured to buy anything in the last 13 years. If you need to purchase a car, new or used, go to Lancaster Nissan, or call and ask for Daryl Stoll. You won’t be disappointed. More

No bull Fast courteous service. All questions answered. This is my second Frontier and I like it even more than the first! I will be back when it's time for a Fast courteous service. All questions answered. This is my second Frontier and I like it even more than the first! I will be back when it's time for a new one. More

The BEST car purchasing experience EVER!!! I want to start by saying, "I am amazed with the experience that I went through at Lancaster Nissan!" My sales associate was initiated with DJ... I want to start by saying, "I am amazed with the experience that I went through at Lancaster Nissan!" My sales associate was initiated with DJ... First of all, I will tell you as an executive for a fortune 500 company that hires thousands of sales associates regularly, I wish I could hire more sales associates like DJ and his team mate Derek M. I've had the fortune of purchasing many automobiles within my life time, more so than the average person. Each time in the past when I was making a automobile purchase, I've found myself regretting the upcoming pressure sales techniques that come with the new car buying experience... This was not the case this time around! I found Lancaster Nissan on line, about an hour and a half drive from my home...But I will say, in past I've driven further and longer to get what I want at a price that is affordable to me. This trip was well worth it, but even better than any other car purchasing experience from the past!... Prior to visiting Lancaster Nissan, I did not speak with anyone over the phone, nor did anyone recommend to me Lancaster Nissan, or any of the sales associates... When I arrived at the dealership, I was promptly greeted WITH a smile by DJ! He asked me if I needed any assistance and I explained to him that I was looking to buy a new car for my 75 year old mother and I was interested in a 2018 Altima that was advertised on the internet at an unbelievable price. He showed me the different colors that matched the description and answered all my questions. I asked some questions that he didnt know the answers to right away and proceeded to find the answer to my question. Yes, I get it, this is their job... What made the experience even better, was that he was patient with me. I was all over the place, looking at different models, thinking out loud etc...DJ stuck with me, not so engulfed with whether he was losing a potential sale with other customers visiting the dealership, but he still gave me the distance I needed to make the experience less stressful and less pressured... I told him straight out, "im CONSIDERING a 2018 Altima or a Subaru Impreza", and he still stuck by my side...allowing me to make the decision whether the Nissan is what I wanted or should I visit Subaru first... Later the next day, it was time to bring my mother to the two dealerships to make a purchase decision. I called ahead to make sure the car was still available and to make sure DJ was working...Unfortunately DJ was done work prior to my planned visit. Never the less, DJ was more concerned that I get the car that I wanted before someone else buys it, so he made it a point to reach out to one of his peers and give him a heads up to my arrival...yes i get it, this is what a sales associate should be doing... When I arrived, I was greeted by Derek, with a big smile and a warm hand shake. Derek was FULLY aware of my situation and needs, and he assured me that his "Partner/Team Mate" DJ would get full credit for the sale...I get it, this is what sales associates are suppose to do... Here is where it gets amazing...Even though Derek wouldn't be getting credit for the sale, he took the time (a lot of time) to show me other cars, answer more difficult questions while potentially losing out on any walk in sales! My mother and I had Derek's FULL attention for the next 2.5 hours of looking at different colors, answering our questions, giving us his recommendations and here's the kicker; "Derek found MORE discounts for our purchase!" The internet pricing was already INCREDIBLE, after all that's what made me drive 1.5 hrs to begin with, but never in my entire automobile purchasing experience history did I EVER have a sales associate go out of their way to potentially find me a better deal than their bottom line price!!! That's true commitment to the customer! Usually its the other way around, the dealership is usually looking for the MOST money and the sales associates are looking for a higher commissions!!!... Yes, the sales experience was predominately industry standard, but the extra mile they went to ensure the absolute best pricing and best customer service is what made my decision easier and a no brainer! I didn't even bother showing my mother the Subaru!... For anyone taking the time to read this review, I am not affiliated with this org, nor did I know anyone from this dealership prior to my initial visit. What I will share with you as a well experienced automobile purchaser, stop in to Lancaster Nissan, you will see and feel the difference! Its worth the trip! Really it is! Don't forget to ask for DJ & Derek, two real nice guys that look after their customers! More

Great experience. Daryl and Don and the entire Team did a great job. This is my second Nissan that i have purchased from this Dealer Ship. Thanks for your great servic Daryl and Don and the entire Team did a great job. This is my second Nissan that i have purchased from this Dealer Ship. Thanks for your great service. Have a nice evening. More

Personable fast service Derek made our whole experience quick and positive. He is super customer focused and was able to work with my "recovering" credit situation to get me Derek made our whole experience quick and positive. He is super customer focused and was able to work with my "recovering" credit situation to get me into a car that I wanted More

Bought my 3rd car there They are really nice to do business with.They have a great selection and they are very knowledgeable. No pressure. Dealership is clean and everyone is They are really nice to do business with.They have a great selection and they are very knowledgeable. No pressure. Dealership is clean and everyone is friendly. More

A memorable experience I would like to take the time to thank Mr. Radzik for all his help. He was patient , understanding and very personal. He definitely knew his job in an I would like to take the time to thank Mr. Radzik for all his help. He was patient , understanding and very personal. He definitely knew his job in and out! More

Great Experience Went in to browse cars and feel in love with the first rogue I was shown wasn't expecting to purchase today but after considering opitions we returned Went in to browse cars and feel in love with the first rogue I was shown wasn't expecting to purchase today but after considering opitions we returned and I decided to get the model similar but with a sunroof added. Dustin made the entire experience easy and it was a good time very pleased with the vehicle More

Purchased a new Altima from Jason Dixon at Lancaster Nissan Great purchasing experience. This is the 4th car I've bought with Jason as my salesman. Very knowledgeable about the car, very friendly and helpful. Great purchasing experience. This is the 4th car I've bought with Jason as my salesman. Very knowledgeable about the car, very friendly and helpful. Would go back for my next car and HIGHLY recommend Lancaster Nissan for sales and for service as well. More

Leasing a Rogue Excellent Dealer sales & Service , this was my third rogue suv . I know most of the employees and always are the most professional at there employment Excellent Dealer sales & Service , this was my third rogue suv . I know most of the employees and always are the most professional at there employment More