Lancaster Nissan
East Petersburg, PA
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Really great! Helped me look at cars that were affordable in my price range. I was able to test drive the car, play music & see that the features were in great cond Helped me look at cars that were affordable in my price range. I was able to test drive the car, play music & see that the features were in great condition. Drives really well & gave me a great price! More
Satisfied My experience at Lancaster Nissan was very satisfying. Eric Long was very helpful and nice. He made sure to send me home in a car that I love and a pa My experience at Lancaster Nissan was very satisfying. Eric Long was very helpful and nice. He made sure to send me home in a car that I love and a payment that works for me. More
Satisfied customer Ben was very professional and answered all of my questions. He was polite and attentive to my needs as a customer. I left feeling very satisfied with Ben was very professional and answered all of my questions. He was polite and attentive to my needs as a customer. I left feeling very satisfied with my purchase. More
Wasted time and money I would not RECOMMEND this dealership to anyone unless you like to argue. This is a follow up on a previous review. Purchased a brand new Titan kc. Tr I would not RECOMMEND this dealership to anyone unless you like to argue. This is a follow up on a previous review. Purchased a brand new Titan kc. Truck has a bad wobble/shake at 45, 65 and around 80. Tires were replaced which eliminated most of the 45 mph issue. The rest I was told was engineered to have the issue by a Nissan head technician. Nissan verified and said they have no intention on purchasing back or repairing the issue. To add insult while the truck was in their car someone dented the drivers door, they fixed it but by management were not allowed to repaint so you see a big paint spot missing. If you purchase there and ever have issues Nick Grasso is the person to see, I was screwed over but this man seemed to have done everything possible to resolve the problems. He has to answer to someone and that person said NO to everything. Thanks Nick for trying. This owner should be ashamed to allow customers to be treated this way. Tom More
Great experience Simply put - the dedication of trying to work with you was amazing and everything was perfectly explained. Kindest people you could possibly work with Simply put - the dedication of trying to work with you was amazing and everything was perfectly explained. Kindest people you could possibly work with while buying a car. More
Most hassle free experience EVER! I honestly just wanted to test drive the Maxima and Altima but from the moment I walked into the dealership I was met with respect and consideration. I honestly just wanted to test drive the Maxima and Altima but from the moment I walked into the dealership I was met with respect and consideration. I worked with Ben Raker who was a gentleman and pleasant even with all of my questions. Long story short, I fell in LOVE with the Altima and purchased one! I'm not kidding when I say that this was THE BEST experience I've ever had at a car dealership! Being a single woman, most times we are treated like we have a big SUCKER sign written across our foreheads and businesses in general try to take advantage of you, but this was not the case here! Every person I dealt with...everyone from Ben, to the Manager JV, to the Finance Guy Austin made me feel at ease. Rod even took time after the dealership closed to sit in the car and teach me all about it! Everything about the transaction was smooth! Thank you Nissan of Lancaster and to the great people you have working there...you've gained a loyal customer! More
Just wanted to get trade in value! After researching online and a few Nissan dealer visits, Lancaster Nissan was my last visit. Knew I was going to buy a car, but not that day! Arleen w After researching online and a few Nissan dealer visits, Lancaster Nissan was my last visit. Knew I was going to buy a car, but not that day! Arleen was not going to have me leave in the old Nissan I drove there. Of all the obstacles preventing that from my viewpoint, none were insurmountable to Arleen. No high pressure sales for add-ons that I don't need or want. Got great deal and left in a new Altima, with a smile. Dennis B. More
Wonderful group of people to deal with! I've been going to Lancaster Nissan for approximately 10 years & I am never disappointed. The staff is great and I always walk away with a smile on m I've been going to Lancaster Nissan for approximately 10 years & I am never disappointed. The staff is great and I always walk away with a smile on my face. Daryl Stoll is a wonderful salesman to work with. Loving my new 2019 Nissan Altima SR! More
Bronchitis didn’t stop me from buying a car! I have been sick for a week, but that did not stop me from looking at a Nissan Rogue at Lancaster Nissan. Ben Raker was a real gentleman. His first p I have been sick for a week, but that did not stop me from looking at a Nissan Rogue at Lancaster Nissan. Ben Raker was a real gentleman. His first priority was not to drag me into the dealership and pressure me to purchase a car. No, that’s not Ben’s style as he offered me water, his jacket and Ricola cough drops. I would not recommend making an important purchase while feeling like you should be in bed, but Ben made the deal so sweet that I just couldn’t “hack” it so I bought the car. Get it....hack it...cough. The dealership made the purchase easy and flexible and we were out the door with a totally “sick” car. I mean cool and stylish!!!. Watch out for Keith though, he’s one of the deal makers. He made the deal so sweet that he even threw in Christmas cookies for 5 years. I am so going to take him up on his generosity as I am now part of the Nissan Family. Happy Shopping! More
Quick and Sweet Sale and Transaction! My experience was pleasant from beginning to end with the staff working with me to ensure that all of my needs were met and questions were answered. W My experience was pleasant from beginning to end with the staff working with me to ensure that all of my needs were met and questions were answered. What could have been a huge mess was evacuated by our salesman, Ben, and quickly turned into a quicker and easier solution than expected. I love my new vehicle, am pleased to say that I had yet another smooth and easy experience at Lancaster Nissan! More