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Lancaster Nissan

East Petersburg, PA

4.9
633 Reviews

5340 Manheim Pike

East Petersburg, PA

17520

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Showing 633 reviews

November 17, 2024

Incredible service with Lancaster Nissan! Especially Devante! He was an awesome salesman and he wasn’t pushy or hectic, he was super patient with us and definitely a breathe of fresh air. We More

by Chris Rodriguez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devante Smith
Nov 19, 2024 -

Lancaster Nissan responded

Thank you for your review of Lancaster Nissan and for sharing your experience with Devante. We're glad to hear that Devante provided you with excellent customer service and that your Rogue is now functioning as it should. We look forward to serving you again in the future. Thank you for your business, and enjoy driving your Rogue!Thank you for taking the time to share your experience with Lancaster Nissan and Sales Representative Devante. We greatly appreciate your feedback. It's wonderful to hear that Devante went above and beyond to provide you with exceptional customer service throughout your visit. We are also thrilled that your Rogue is now back to functioning correctly, allowing you to enjoy your driving experience once again. Our team is dedicated to ensuring that every customer feels valued and receives top-notch support, and it’s rewarding to know that we met those standards during your time with us. We look forward to the opportunity to assist you again in the future. Thank you for choosing Lancaster Nissan, and we hope you have many enjoyable journeys in your Rogue!

November 13, 2024

I have purchased my last 3 vehicles from Lancaster Nissan and just traded in and got my 4th. They are always great to work with and have always had the color and model of vehicle that I am looking for at the More

by Rcris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kane Lesher, Melissa Ingram
Nov 14, 2024 -

Lancaster Nissan responded

Rcris, thank you for your continued trust in Lancaster Nissan! We're delighted to have been able to meet your needs each time. Looking forward to assisting with any future purchases!

November 02, 2024

Easy experience. I went in to test drive a Sentra and ended up buying one. Cristin was very friendly and helpful. So much better than my experience in 2003. Trie More

by hebell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristin Swisher
Nov 04, 2024 -

Lancaster Nissan responded

Hebell, we're delighted to hear that Cristin made your experience at Lancaster Nissan a positive one this time around! Thank you for giving us another chance and congratulations on your new Sentra. Enjoy the ride!

October 31, 2024

Everyone was friendly and courteous. I like that it didn’t have that pressure to buy environment. Daryl Stall is amazing. He’s professional, knows his product, and worked with me to find More

by Nef M.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryl Stoll
Nov 01, 2024 -

Lancaster Nissan responded

We're delighted to hear that Daryl and the Lancaster Nissan team provided a pressure-free experience for you. Thanks for sharing your positive feedback!

October 21, 2024

The atmosphere was very relaxed while negotiating the deal for the vehicle. They took their time answering all of our questions. More

by tiny00692003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryl Stoll, Kane Lesher, Devante Smith
Oct 23, 2024 -

Lancaster Nissan responded

We're delighted to hear that you had a great experience at Lancaster Nissan and felt well-informed throughout the process. Thank you for sharing your positive feedback!

October 06, 2024

Loving our new Rogue, Melissa was fantastic to work with. The entire staff was very welcoming and friendly More

by Bammark1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kane Lesher, Melissa Ingram
Oct 10, 2024 -

Lancaster Nissan responded

We're delighted to hear you're loving your new Rogue and had a great experience with Melissa and the team at Lancaster Nissan! Thank you for sharing your positive feedback. Enjoy every mile in your new vehicle!

September 24, 2024

Purchased a new Nissan Pathfinder April 2022. Only has 8000 miles on it. The 3 year bumper to bumper warranty is still in effect. Slow leak in tire so went in for service. Told it had a sma More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Blair Warner
Sep 24, 2024 -

Lancaster Nissan responded

We never like telling someone that something isn't under warranty. In fact, it would be beneficial to us if more things were covered - but unfortunately, wear and tear items are never included in warranty coverage whether it be Nissan or another brand. A warranty covers when a part fails. However, knowing that the tire held air for 2 years and 8,000 miles.....the hurdle becomes the perception and the likelihood that something happened like hitting a pothole or hitting a curb that caused the slow leak....not the tire itself. Trust us, if we could get it covered for you, we would. It makes everything easier. We are sorry that you are displeased with your experience but please keep our advice in mind regarding the tread - saving the 3 tires now could really cost you later if you travel on that much of difference in tire treads. Wishing you the best, Steve! Sorry again!

September 02, 2024

This is my 7th car, 2 Altimas and 5 Sentras, in 30 years with Lancaster Nissan. Lee has always taken great care of me, and I will take my business nowhere else. More

by Seabass49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Greenawalt, Austin Wenger
Sep 16, 2024 -

Lancaster Nissan responded

Lee is one of the best and has so much value for his customers. Thank you for the review and your business we appreciate it!

August 26, 2024

Just purchased my 5th Nissan. Darryl does an amazing job to be sure you are happy with your purchase , highly recommend him , CALL! Also love the service department, they make ev More

by Nancy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason "JV" Vozzella, Daryl Stoll, Austin Wenger, Blair Warner
Aug 26, 2024 -

Lancaster Nissan responded

Daryl and JV are awesome and make a great team! Thank you for your review and even more, thank you for your business!

July 31, 2024

Excellent service as usual and the salesman Daryl Stoll was very professional and knowledgeable about the business. Great job. More

by alandlora
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryl Stoll
Aug 09, 2024 -

Lancaster Nissan responded

Daryl is one of the best! Thank you for your business and the perfect review.

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