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Lancaster Hyundai

East Petersburg, PA

4.7
843 Reviews
Call Dealership (888) 690-9390
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5260 Main Street

East Petersburg, PA

17520

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843 Reviews of Lancaster Hyundai

December 03, 2024

Julie did a good job with greeting me and coordinating my service.visit... good job More

by deter58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia service
Report | Print
Dec 03, 2024 -

Lancaster Hyundai responded

Thank you for your five-star rating! - Lancaster Hyundai

November 30, 2024

Great customer service . I highly recommend this dealership. They make you feel very good about purchasing a vehicle from them More

by Wfsmith34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Shaffer, Clark Adams
Report | Print
Dec 02, 2024 -

Lancaster Hyundai responded

Thank you for the recommendation! We're delighted to hear that our team at Lancaster Hyundai made your vehicle purchase a positive experience. We appreciate your support and look forward to serving you again in the future!

November 29, 2024

Always helpful and pleasant. They listen to my questions and give me understandable answers. Great service department. More

by Linday4868
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Shaffer
Report | Print
Dec 01, 2024 -

Lancaster Hyundai responded

Hi Linday, we're delighted to hear that our service department at Lancaster Hyundai has been helpful and pleasant to you. We look forward to serving you again! Have a great ride!

November 26, 2024

The work done on my Hyundai Tucson Hybrid was excellent. I would recommend the RECON shop to family & friends . More

by James G. Shultz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RECON and reception
Report | Print
Nov 27, 2024 -

Lancaster Hyundai responded

James, we're delighted to hear that you had an excellent experience at Lancaster Hyundai. Thank you for recommending us to your family and friends!

November 08, 2024

The people there are great. Its always a warm welcome . Service is number one and you dont have to wait all day to get something done. Love that place. Great people work there More

by Bgillis1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Shaffer, Clark Adams
Report | Print
Nov 11, 2024 -

Lancaster Hyundai responded

Thank you for sharing your experience with us at Lancaster Hyundai! We're delighted to hear that our team provided a warm welcome and efficient service. We appreciate your support and look forward to seeing you again soon!

November 06, 2024

Everything was great except, I told the young lady who wrote up my ticket that my left front low beam was out. Should have spotted it during the inspection, but never fixed the headlight. More

by Terrylkratz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
Nov 06, 2024 -

Lancaster Hyundai responded

Terrylkratz, thank you for your feedback. We're glad to hear most of your experience was positive at Lancaster Hyundai, but we're sorry about the missed headlight issue. Please reach out so we can make it right!

November 05, 2024

Very bad service of Hyundai of Lancaster they don’t check nothing of the vehicle horrible service More

by Katiuska
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Shaffer, Clark Adams
Report | Print
Nov 06, 2024 -

Lancaster Hyundai responded

Katiuska, I'm disappointed to see this feedback and would like the opportunity to get a better understanding of your concerns. At your earliest convenience, would you please contact me directly? Thank you, Michael Kilgore - Service Manager - 717-569-6467 ext. 1100

October 30, 2024

Everyone was very helpful especially Julia when I dropped off my vehicle and Krista when I picked it up. I can’t say enough about the excellent service. Thank you for the opportunity to comment. More

by John B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia and Krista in the service department
Report | Print
Oct 31, 2024 -

Lancaster Hyundai responded

John, thank you for sharing your experience with us at Lancaster Hyundai! We're delighted to hear that Julia and Krista provided excellent service during your visit. We appreciate the feedback and look forward to serving you again in the future!

September 18, 2024

Everyone was great very helpful work was done on time did not have a long wait More

by Nov1149
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Shaffer, Clark Adams
Report | Print
Sep 18, 2024 -

Lancaster Hyundai responded

Thank you for visiting our team here at Lancaster Hyundai! We appreciate your positive feedback and hope to see you again in the future!

September 18, 2024

Car was taken in as soon as I got there and was finished in one hour..I call that great. More

by Jake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Otaeza
Report | Print
Sep 18, 2024 -

Lancaster Hyundai responded

We're glad our Lancaster Hyundai team could make your visit an efficient one, Jake! Thanks for the review!

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