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Lancaster Hyundai

East Petersburg, PA

4.7
841 Reviews

5260 Main Street

East Petersburg, PA

17520

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841 Reviews of Lancaster Hyundai

January 31, 2025

Checking for service very efficient and curtieous. The waiting room very comfortable and includes coffee. More

by JayB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia
Jan 31, 2025 -

Lancaster Hyundai responded

Jay, thanks for the feedback! We're glad to hear you found our service efficient and enjoyed the comfortable waiting area at Lancaster Hyundai. We appreciate your support!

January 30, 2025

I thought that Mike was very blunt to me. I understood his opinion but thought he brought it about very rudely. More

by RHubbard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
Jan 31, 2025 -

Lancaster Hyundai responded

Thank you for the review. I appreciate you bringing this situation to my attention and will make sure it gets addressed with the appropriate members of our team. If you'd like to share anything further, please feel free to contact me directly at your earliest convenience. Respectfully, John Sweeney - General Manager - jsweeney@lcmotors.net

More
January 28, 2025

David provided exceptional service. Very knowledgable. I enjoyed working with him. Very professional and easy to work with. More

by Tanspach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Arters, Kevin Shaffer, Clark Adams
Jan 29, 2025 -

Lancaster Hyundai responded

Hi T . Anspach! We're delighted to hear that David provided exceptional service and made your experience at Lancaster Hyundai enjoyable. Thank you for sharing this feedback, and we hope to assist you again in the future!

January 24, 2025

I appreciate the listening ear and patience the service staff showed me with my present car issue. They took time to listen to my questions and patiently explained their answers. In addition, when I was re More

by Ray.hutchison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia, Dan, Christa(?)
Jan 24, 2025 -

Lancaster Hyundai responded

Hi Ray, we're delighted to hear that our Lancaster Hyundai service team provided you with attentive and patient care. Thank you for your kind words, and we look forward to assisting you further! Safe travels!

January 13, 2025

Blair is condescending and disregards the customers concerns. I felt marginalized as a female customer. It made me never want to buy a Nissan car if this is where I had to bring my car for service. I h More

by kstabile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Blair
Jan 13, 2025 -

Lancaster Hyundai responded

We regret to hear about your experience, however, we believe you have the wrong location as we do not have anyone by that name on our staff. We encourage you to remove this post and publish it for the correct dealership to ensure a timely resolution to your concerns. Thank you, and best of luck. Michael Kilgore - Service Manager - 717-569-6467 ext. 1100

More
January 08, 2025

This is a top tier dealership with high quality people. They are on time and very professional. I highly recommend them. More

by Jdf6703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Shaffer
Jan 09, 2025 -

Lancaster Hyundai responded

Thank you for recommending Lancaster Hyundai! We're delighted to hear that our team provided timely and professional service. We appreciate your support and look forward to serving you again in the future!

January 03, 2025

The service department is always working to make your experience easy. Julia was excellent with communication. More

by Gerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia was very professional
Jan 04, 2025 -

Lancaster Hyundai responded

Hi Gerry! We're delighted to hear that Julia and our service department at Lancaster Hyundai made your experience smooth. Thanks for the positive feedback!

January 01, 2025

I like their service. They never send me back even when i dont have appointment More

by munisekaragol
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Shaffer
Jan 02, 2025 -

Lancaster Hyundai responded

Thank you for the five-star rating! The team looks forward to working with you again! - Lancaster Hyundai

December 21, 2024

This was my first service on my new vehicle. The team at the service department was polite and helpful answering all my questions. More

by KodellO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krista
Dec 23, 2024 -

Lancaster Hyundai responded

Hi Kodell, we're delighted to hear that your first service experience with Lancaster Hyundai was a positive one! We look forward to serving you again! Have a great ride!

December 20, 2024

We’ve purchased 3 vehicles over the years. It’s always been a good experience. Just got my car back after what I consider “big issues” and I couldn’t be happier. My 11 year old Veloster is bac More

by Kim K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia
Dec 23, 2024 -

Lancaster Hyundai responded

Hi Kim, we're delighted to hear that your Veloster is running smoothly again and that you've consistently had great experiences with us at Lancaster Hyundai. Thank you for trusting us over the years! Safe travels!

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