Lancaster Hyundai

Jordan was patient, clear yet not trying to urge me in any direction, which I appreciated. My twenty year old car was irreparably dangerous. Her warnings impressed me with the need to change my mind abou any direction, which I appreciated. My twenty year old car was irreparably dangerous. Her warnings impressed me with the need to change my mind about keeping the car. She didn’t try to convince me to repair it at the dealership, nor did she try to convince me to buy a new car. I really liked her neutrality as well as her humor and commiseration. More

I have one of motor that burn oil and after over 1000 miles they said that only .3 quart was burn but at the bring the motor take 4.8 of oil and they put 5.8 one more qt than need and I was not happy be miles they said that only .3 quart was burn but at the bring the motor take 4.8 of oil and they put 5.8 one more qt than need and I was not happy because car only has 56660 miles and should not be burn oil at all I am going to call corporate to fix my problem !!! More

Service is the cornerstone of any dealership and if they treat you fairly then you’ve done your job. Julia was thorough and courteous. treat you fairly then you’ve done your job. Julia was thorough and courteous. More

Everyone was very courteous, Krista was a great service advisor. Basic oil change plus overall check. . Followed up on prices for needed items. advisor. Basic oil change plus overall check. . Followed up on prices for needed items. More

Checking for service very efficient and curtieous. The waiting room very comfortable and includes coffee. The waiting room very comfortable and includes coffee. More

I thought that Mike was very blunt to me. I understood his opinion but thought he brought it about very rudely. I understood his opinion but thought he brought it about very rudely. More

David provided exceptional service. Very knowledgable. I enjoyed working with him. Very professional and easy to work with. Very knowledgable. I enjoyed working with him. Very professional and easy to work with. More

I appreciate the listening ear and patience the service staff showed me with my present car issue. They took time to listen to my questions and patiently explained their answers. In addition, when I was re staff showed me with my present car issue. They took time to listen to my questions and patiently explained their answers. In addition, when I was ready to drive away after service the staff graciously put air in a tire that was low.. I look forward to working with the Lancaster Hyundai service to solve my car’s issue. More

Blair is condescending and disregards the customers concerns. I felt marginalized as a female customer. It made me never want to buy a Nissan car if this is where I had to bring my car for service. I h concerns. I felt marginalized as a female customer. It made me never want to buy a Nissan car if this is where I had to bring my car for service. I have had to bring my car in to be fixed for the same thing multiple time until they realized the car needed service. Ie the sunroof motor stopped working reliably and would take 3-4 times of pushing button to get it to close. I had to bring my car in no less than 3 times before the service center saw the problem. This is just one example there are more examples separated by time and space. I have given this service center so many chances. I will no longer use the service center. I would rather drive an hour to Lebanon where the service center is kind and effective. More

This is a top tier dealership with high quality people. They are on time and very professional. I highly recommend them. They are on time and very professional. I highly recommend them. More