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Lancaster Hyundai

East Petersburg, PA

4.8
806 Reviews
At Lancaster Hyundai, we're more than just a car dealership in Lancaster. We're also members of the greater York, Harrisburg, Reading PA and Lebanon PA communities, who work and live here just like you, and we want only what's best for our neighbors. We strive to support community initiatives and events, and we're committed to delivering the best customer service around, from new Hyundai sales, to used vehicles, to finance and service. We provide the best of the best to all our customers. We view drivers from the York, Harrisburg, Reading PA, Lebanon PA and beyond not just as customers but as individuals with unique needs. Our goal is to match you with the Hyundai model that suits you best so that you leave our Lancaster dealership with the car or SUV that suits your lifestyle. Our financing team is also here to find the lease or loan that accommodates your needs. When it's time for maintenance, we offer the precision, speed, and affordability to keep your Tucson, Santa Fe, Palisade, Sonata or Kona in peak condition. With our pressure-free environment, drivers from York, Harrisburg, Reading PA, Lebanon PA, and beyond are encouraged to take advantage of our services that benefit them best. We know car-ownership can be a large undertaking, so we are here to offer advice and help with all things Hyundai. Explore what our Lancaster dealership has to offer and contact us with any questions that you have. We look forward to hearing from you!
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5260 Main Street

East Petersburg, PA

17520

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Showing 806 reviews

July 28, 2021

Always polite and fast service. Made my new car experience a pleasure. Even after the purchase they continued to be professional and polite. The facility is clean and easy to navigate. More

by Cyberphule
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
Jul 28, 2021 -

Lancaster Hyundai responded

We're so happy to hear it! Thank you for leaving us your awesome five-star rating and positive feedback! We hope you come back for your next service!

July 24, 2021

Took care of my car for a recall wait exact the time they said.Clear for the things I need to get fix in my car. More

by Ochy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Jul 27, 2021 -

Lancaster Hyundai responded

Thank you for the wonderful review! We appreciate you coming to visit us here at Lancaster Hyundai and hope to see you again in the future!

July 22, 2021

Received excellent and timely service, Technician did only what was required. I appreciated his help in keeping down the cost. The gentleman handling the checkout was courteous and friendly. The cashi More

by mtaylor944
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Fasnacht, Brodie Dewey
Jul 22, 2021 -

Lancaster Hyundai responded

Thank you so much! We're glad to hear it! – Lancaster Hyundai

July 22, 2021

Steven was very nice and helpful. He answered all my questions and resolved all my issues. I look forward to returning for service in the future. More

by littlenut91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Jul 23, 2021 -

Lancaster Hyundai responded

Our team will be so glad to hear they've made this a great experience for you! Thank you so much for taking the time to leave us your five-star feedback! - Lancaster Hyundai

July 15, 2021

Horrible customer service from service area. Horrible job done on a brand new car. Looks like they just put white out over marks.recall on car I didn’t know about. Spoke with assistant manager who was helpfu More

by kJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Male customer service rep in service department was very very rude, did not give full details and lied . Will not recommend to others
Jul 26, 2021 -

Lancaster Hyundai responded

Thank you for your feedback, Kaila. We apologize for not meeting your expectations. It sounds like we have already been in touch about this, we look forward to working toward a solution.

Jul 26, 2021 -

kJ responded

We were in contact and the assistant manager was horrible this time around. Acted completely different to me when I was by myself then when I was there with a male when I was there with my dad he agreed it was a horrible job and that it would be taken care of at no charge. I went in to meet with him and he Did not help fix problem when I went in he completely blew me off saying there was nothing anyone can do about it and that I should be greatful I wasn’t charged anything for their mess up! And then tried to charge me $1000 for their mistakes. Pitiful place I will no longer be going to Lancaster Hyundai I will drive to a different location.

July 12, 2021

Steve was great to work with. Fit us in before leaving to go out of town and provided great service! Staff was courteous and professional More

by EMitchell23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Jul 12, 2021 -

Lancaster Hyundai responded

We're happy to hear it! Thank you for the glowing five-star review! See you next time! - Lancaster Hyundai

July 11, 2021

Came from York. My salesman was awesome, listen to what I was looking for & no pressure to buy. Walked me through the process of paperwork to purchase a car that same day. More

by Kathy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Bragg
Jul 13, 2021 -

Lancaster Hyundai responded

We're so happy our team could help make this an easy purchase, Kathy! Thank you for the awesome review! – Lancaster Hyundai

June 29, 2021

I am very satisfied with service I get. Don’t have to wait long More

by Stl1943
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josnne
Jun 30, 2021 -

Lancaster Hyundai responded

This is a fantastic review! Thanks from the entire team at Lancaster Hyundai!

June 26, 2021

I would highly recommend this dealership. The service was excellent and Chris was very helpful with all the questions I asked. Thank you very much Chris. More

by Jackienein
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Bradd
Jun 28, 2021 -

Lancaster Hyundai responded

Chris will be so happy to hear it! We look forward to providing many more five-star experiences in the future! - Lancaster Hyundai

June 24, 2021

I could not have had a better experience with anyone than I did with Trixie. She is top-notch. The finance guy was good. More

by kdeco1961
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance
Jun 24, 2021 -

Lancaster Hyundai responded

We are so excited to hear that Trixie and our finance team did a great job for you! Thank you so much for coming in to Lancaster Hyundai!

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