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Lancaster Dodge Ram FIAT
Lancaster, PA
330 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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330 Reviews of Lancaster Dodge Ram FIAT
October 15, 2024
I would like to say that the customer service I receive at Lancaster Dodge Ram Fiat is spectacular! Kristy and Terry always make sure my needs are always met! They are always polite and make sure they foll at Lancaster Dodge Ram Fiat is spectacular! Kristy and Terry always make sure my needs are always met! They are always polite and make sure they follow up with me when it comes to the cate of my vehicle! The service Team is prompt and the work is excellent! I have never had a bad experience at this dealership. I love that they call me the next day to make sure everything is working well! Thank you for such good customer care! More
by Dmorales1108
Verified CustomerEmployees Worked With
Kristy, Terry, Dennis Garlinger
October 14, 2024
The Lancaster Dodge team has always been top tier and have nothing but the best interest of the customer. Thank you guys all so much for everything! have nothing but the best interest of the customer. Thank you guys all so much for everything! More
by BD
Employees Worked With
Denise, Terry, Kristy , Rafael Tejeda
October 13, 2024
My only "not completely satisfied" issue of my experience with the dealership was the question I raised about the Challenger's tires. After the brief test drive, I questioned whether the tires were "run fla with the dealership was the question I raised about the Challenger's tires. After the brief test drive, I questioned whether the tires were "run flats?" I tried to examine the tires to see if they were so labeled but could not find that on the tires. I subsequently determined that they were in deed run flats. Had I been told that they were as I suspected, I would have requested if it was possible to change the tires. The ride is harsh over any road bumps and I will replace them at some point, even if that means adding a spare tire. More
by pwhirsch
Employees Worked With
Dean Pugliese, Rafael Tejeda
October 12, 2024
I had an oil change and my fuel filter replaced and it cost me $740.00. I had an oil change performed about a year ago and it cost about $150.00 I had no idea fuel filters were gold plated. I'll be find cost me $740.00. I had an oil change performed about a year ago and it cost about $150.00 I had no idea fuel filters were gold plated. I'll be finding someone else to perform my services from now on. When I questioned the price I was told labor cost had went through the roof. More
by redhogg54
Employees Worked With
Name unknown
October 12, 2024
Spectacular staff in both the Service Dept & the Parts Dept. They bend over backwards to listen to you & help you get to the root cause of your vehicular issues. Don’t even want to think about how vulne Dept. They bend over backwards to listen to you & help you get to the root cause of your vehicular issues. Don’t even want to think about how vulnerable I would feel without their attentive, service oriented auto care. More
by confortibp
Employees Worked With
Dean Pugliese, Dennis Garlinger
October 10, 2024
Friendly. Great service and good communuc!ation. Fixed right the 1st time. Called back a few days after service to see if everything was good! Great service and good communuc!ation. Fixed right the 1st time. Called back a few days after service to see if everything was good! More
by Dandy Don
Employees Worked With
Dennis Garlinger
October 06, 2024
The dealer was able to get the part in a timely matter and get scheduled work completed very fast and looks great and get scheduled work completed very fast and looks great More
by danr92776
Employees Worked With
Dean Pugliese, Ron Shertzer, Rafael Tejeda, Nick DeLarso, Dennis Garlinger
October 02, 2024
Always treat me with courtesy and respect, like a customer should be treated. Service desk always help me understand any issues with my vehicle. customer should be treated. Service desk always help me understand any issues with my vehicle. More
by richcampbelljr
Employees Worked With
Kristie, Acevedo
