Lancaster Dodge Ram FIAT

Awesome Experience at Lancaster Dodge We were greeted at the door by Keith Morris, who was very friendly and asked how he could help. I had to explain our vehicle/financial situation and h We were greeted at the door by Keith Morris, who was very friendly and asked how he could help. I had to explain our vehicle/financial situation and he listened carefully, then laid out our options. We had just had a baby, bringing our family size to 6, so we already knew we wanted to look at a Dodge Caravan. Keith laid out both our new and used options, and was able to help us make a good decision. Keith and the Lancaster Dodge finance department worked hard to not just get us a loan, but helped get the price down close to our budget. Keith does not come off as a typical salesman (that's a very good thing), and we never felt pressured to make any decision. We walked in expecting to get a used van, but Keith helped us get a brand new van for not much more than we were expecting to pay for a used one. We now have a very nice 2014 Caravan that our kids love, and with the warranties we know that we will not have to worry about significant repair costs for many years. More

Stopped in on a random day to check out the Dodge Dart GT (2014). We met Keith, very friendly, took it for a test drive, sat down got the numbers. Keith was very helpful with us having 2 trades and answering (2014). We met Keith, very friendly, took it for a test drive, sat down got the numbers. Keith was very helpful with us having 2 trades and answering any questions we had. Loan process was easier then expected. Got the loan amount and was shown all the available options and what our payments will be, chose one, and had a new car within a week. We were also told about the benefits of taking the car back to them for all our service needs. Would recommend this dealer to anyone. More

I really don't say much or give credit to anything, but muy experience at Lancaster Dodge and the hard work to get me approve for this beautiful car..I was very please and at one point excited to the a but muy experience at Lancaster Dodge and the hard work to get me approve for this beautiful car..I was very please and at one point excited to the approval I gotten. I would say anybody wanting to get a new or used car and credit is concern... Lancaster Dodge is the place to go.I would like to give thanks to Keith Morris and Terry in the finance depth for making this all happy. More

Keith Morris was a professional. Keith works with a sense of urgency which is appreciated and made my investment in a new Ram Truck very positive. Thanks Andrew S sense of urgency which is appreciated and made my investment in a new Ram Truck very positive. Thanks Andrew S More

I thought that our experience with Darret was very pleasant. He's very laid back but gives enough time and information to keep you interested. We thought the vehicle prices were very reasonable and co pleasant. He's very laid back but gives enough time and information to keep you interested. We thought the vehicle prices were very reasonable and comparable to other dealers. They seem to be more willing to work with you than some. We love the truck we bought! They also were willing to have other vehicles from their other lot brought to their lot for us to see and test drive. More

My previous car was totaled, and I need a car ASAP. Lance was very helpful, and offered me a great deal on the car of my dreams! I was also very impressed with the Finance department. Visit Lancaster Dodge i was very helpful, and offered me a great deal on the car of my dreams! I was also very impressed with the Finance department. Visit Lancaster Dodge if you are looking for a friendly place to conduct business! Thanks Again! More

After reading the previous entries on used car sales and service, I was a bit concerned but they seemed to have the car I wanted in stock, and was running what looked to be good YE clearance prices on Dodge service, I was a bit concerned but they seemed to have the car I wanted in stock, and was running what looked to be good YE clearance prices on Dodge Challengers. I contacted them via internet about their price and models and confirmed it was in stock, I discussed interest rates and trade with them a bit before deciding to drive 1.5 hours to have a look. They were able to match the low interest rate offered by my insurance company, they gave me over 5,000 off sticker, AND gave me top of blue book for my trade so were obviously motivated to sell some cars. The paperwork was quick, and I thought the customer service very good. The car was also all cleaned up when I arrived, no going back to pick it up if I decided to buy it. With this type of purchase, I would buy from them again. More

I regret even walking onto their lot. Truck has been in for repairs 14 times in 5 months. They will NOT make help with ANY of it. They just laugh in my face and tell me they will give what it's worth And for repairs 14 times in 5 months. They will NOT make help with ANY of it. They just laugh in my face and tell me they will give what it's worth And trade me into another. Problem is, they want to give me 6,000 less then what I bought it for from them 5 months ago. DO NOT go to these RIP OFFS. Buy from different dealer, they don't stand behind any of their work or words. Was the worst thing I have ever done going there. More

This place is a terrible company. I need a hose replaced, when I fist called, it was $398 for the part, then when I called to schedule they said they made a mistake and that the part was $800. So I spoke wit when I fist called, it was $398 for the part, then when I called to schedule they said they made a mistake and that the part was $800. So I spoke with my husband and called back again, begrudgingly, since it needed to be done there and they said "oops, sorry it's a $2800 part not including labor, taxes, allignment and whatnot". How? How dodge? I found the same parts online, including OEM parts and you know what? The complete system, including the one rinky dink hose I needed, was $198. The hose only? $31.99 at mydodgeparts. Wow! I know that the economy is hard and that businesses need to charge a certain amount of upcharges, but seriously? Raising a price $1400 just for a $200 part? You should be ashamed of yourself! I have owned 3 dodge durangos, have always been brand loyal since my dad was a mechanic for Dodge for 27 year, but after your terrible customer service and business practices, I will never buy anything made by or sold by Dodge again. It was a hose for Christ's sake, not an engine or a transmission, a hose! More

Was treated with respect.My wife went there shopping for a diesel truck for myself.She was never treated like she wasn`t the buyer.They even left her take the truck home to show me since we work different h a diesel truck for myself.She was never treated like she wasn`t the buyer.They even left her take the truck home to show me since we work different hours and our only home together after they close.We our going back next week to order our new truck from the only Dodge dealership.LANCASTER DODGE. More