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Lancaster Dodge Ram FIAT
Lancaster, PA
281 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Showing 281 reviews
August 19, 2024
Do not communicate to me about my jeep when I call they say wait on parts for 3 weeks say wait on parts for 3 weeks More
by Poppop1964
Verified Customer
August 17, 2024
Very easy fast process thank you all very . this is my second vehicle from you this is my second vehicle from you More
by danielkauffman915
Employees Worked With
August 16, 2024
I was there for an airbag recall, which was free. I must say that I was treated like their best customer. Gentleman in the sales area walked me inside to the service area. Once there, the 2 women I must say that I was treated like their best customer. Gentleman in the sales area walked me inside to the service area. Once there, the 2 women on duty were cheerful and welcoming. Car was finished long before the expected time. Seriously makes me think about buying my next vehicle here. Thanks Lancaster Dodge! More
by bowbird
Employees Worked With
Don't recall any names
August 15, 2024
Very accommodating, given the circumstances. Dennis Garlinger pulled out all the stops to make sure I had a loaner truck for the weekend up at my lake house. Given the issues with my personal v Dennis Garlinger pulled out all the stops to make sure I had a loaner truck for the weekend up at my lake house. Given the issues with my personal vehicle being repaired, I didn’t miss a beat in my plans for the week or weekend , thanks to Dennis and the team at Lancaster Dodge. Exceptional customer service. On top of all that, my repair only cost what I was quoted , despite the additional issues found , upon workin on my truck. Jim Rhoads More
by JRHOADS1
Employees Worked With
Other Employees :
Kristi and Terry the service writers.
August 14, 2024
Lancaster dodge ram Fiat has a fine service department. Good people who are interested in your business and perform great service and value to your vehicle. Keep up the good work. Shall be a returning cust Good people who are interested in your business and perform great service and value to your vehicle. Keep up the good work. Shall be a returning customer. Thanks 😊 More
by JT
August 14, 2024
One of the best if not, the best car buying experiences I’ve ever had the sales staff there was very professional and had an excellent time thank you guys so much I’ve ever had the sales staff there was very professional and had an excellent time thank you guys so much More
by jgettle1987
August 06, 2024
It was very clean and they try there best to work with you. He’s very nice and talk thru the whole process with you. The manager was cool too. Love the car you. He’s very nice and talk thru the whole process with you. The manager was cool too. Love the car More
by gatesavequeen
August 05, 2024
A great dealership. Unlike so many others, the service writers never try to sell unnecessary work or parts. Unlike so many others, the service writers never try to sell unnecessary work or parts. More
by marmotta15
Employees Worked With
August 02, 2024
Personal attention unmatched by those giant dealerships. Easy to talk with the technicians. Service writers are wonderful. Easy to talk with the technicians. Service writers are wonderful. More
by marmotta15
Employees Worked With
Other Employees :
Service writers.
