Lancaster County Subaru

Very clean/calm/welcoming waiting space Patient and helpful when we couldn’t find the insurance card Free car wash voucher Many appointment options Staff at check in were minimally courteous helpful when we couldn’t find the insurance card Free car wash voucher Many appointment options Staff at check in were minimally courteous More

Exceptional hospitality by an automobile service dept. I’ve never felt so welcome. Getting my car serviced was enjoyable. I’ve never felt so welcome. Getting my car serviced was enjoyable. More

The usual exemplary, helpful, and friendly service from everyone with whom l interacted. Great waiting area. everyone with whom l interacted. Great waiting area. More

Service is very good and the people are easy and pleasant to deal with when you bring your car in for service to deal with when you bring your car in for service More

I was treated with respect and kindness. Tha salesmen answered any questions, gave helpful remarks. The experience was so good that I will return and advise others to test drive a Subaru. Tha salesmen answered any questions, gave helpful remarks. The experience was so good that I will return and advise others to test drive a Subaru. More

Coleen in service was excellent. She noticed me immediately, ended a conversation with another employee, and assured me that my added requests would be completed. Everything was do She noticed me immediately, ended a conversation with another employee, and assured me that my added requests would be completed. Everything was done in a warm, friendly manner. More

Went to Lancaster County Motors Subaru for an inspection, but instead I was treated like an assumed fool. The only thing they could find wrong was my wiper blades, however they still called me with over $10 but instead I was treated like an assumed fool. The only thing they could find wrong was my wiper blades, however they still called me with over $1000 of work that needed to be done to pass inspection, this included 4 new tires that were not needed at all. I will never again return to this dealership or any other LCM dealership. I have gone to LCM Hyundai for a few years now and I have NEVER been treated the way Subaru treated me today. I have ZERO complaints about LCM Hyundai- they have always been amazing. the only down side I see to them at this point is association to the LCM Subaru. More

Had a very nice experience today. Had an oil change and multi inspection and the tires checked for correct air pressure. Recommend to change air filter. Which they showed me before I Had an oil change and multi inspection and the tires checked for correct air pressure. Recommend to change air filter. Which they showed me before I decided to change it. More

Wanted an EV Called Lancaster County Subaru ordered it the next day they helped get the paperwork needed for a rebate All in all a pleasant experience the next day they helped get the paperwork needed for a rebate All in all a pleasant experience More

Warranty repair on my radio was painless. Took a week to get it done, but had the loaner while waiting. Only hiccup in the process was that my phone number was recorded wrong on the paperwo Took a week to get it done, but had the loaner while waiting. Only hiccup in the process was that my phone number was recorded wrong on the paperwork, so never received the voicemail notification that my car was ready for pickup. I did receive an email though and responded within the hour. Radio now working normally. First time at the dealership, and was pleased with the whole experience. More