Lancaster County Subaru

Very polite and helpful, quick response. Did what they could to make their customers happy . Very clean and organized and timely done! Did what they could to make their customers happy . Very clean and organized and timely done! More

Oil change and tire rotation today, got a phone call to come in early. Waste of time as my car sat in write up area until my scheduled appointment waiting for a technician. Work was completed. No new lube come in early. Waste of time as my car sat in write up area until my scheduled appointment waiting for a technician. Work was completed. No new lube sticker on windshield, grease on gear shift. Something’s wrong at the dealership, never had an issue until today. Disappointed for sure More

Professional. Efficient. Transparent. Customer advisor knowledgeable and easy to work with. Loaner car when needed. Highly recommend. Efficient. Transparent. Customer advisor knowledgeable and easy to work with. Loaner car when needed. Highly recommend. More

Very professional staff and down to earth responses to all of my questions. No car dealer hanky panky. all of my questions. No car dealer hanky panky. More

Stopped in without an appointment was treated with a smile from Coleen replaced a warranty item no fuss out in 15 Minutes. It was Saturday morning no problem took me right in . Always happy with their p smile from Coleen replaced a warranty item no fuss out in 15 Minutes. It was Saturday morning no problem took me right in . Always happy with their professional treatment. More

Great customer service. Our salesperson, Mike Reily, was attentive, financing dept was very friendly and informative. Highly recommend Lancaster Subaru. We went back and bou Our salesperson, Mike Reily, was attentive, financing dept was very friendly and informative. Highly recommend Lancaster Subaru. We went back and bought a second car! More

This facility was able to provide Quick service for inspection and oil change and great customer service! inspection and oil change and great customer service! More

Great service advisors and Mark is asuper tech. Service Great service advisors and Mark is a super tech. Service manager is awesome and does a great job dealing with problems. Great service advisors and Mark is a super tech. Service manager is awesome and does a great job dealing with problems. More

The work is done right, and the staff is very professional. My only concern is that while the employees are masked they do not require customers to mask. It is very difficult for customers who a professional. My only concern is that while the employees are masked they do not require customers to mask. It is very difficult for customers who are trying to avoid Covid-19 to find a safe place to wait. More

Service was completed timely and everyone dealt with was nice and all questions were answered quickly. nice and all questions were answered quickly. More