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Lampe Chrysler Dodge Jeep Ram
Visalia, CA
103 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 103 reviews
January 26, 2024
Gilbert and Miguel in the service department are awesome. Very professional and always taking care of our vehicles. I will always use Lampe for our service needs. Very professional and always taking care of our vehicles. I will always use Lampe for our service needs. More
by kyle
Employees Worked With
Gilbert, Miguel, Kenneth
November 18, 2023
I went to Lampe for my service on my jeep rubicon. Eduardo Abundis, always treats me respect and courtesy. I never have any problems with Lampe dealership. Eduardo Abundis, always treats me respect and courtesy. I never have any problems with Lampe dealership. More
by Sondra
Employees Worked With
Eduardo Abundis
November 14, 2023
Gilbert M. in the Service Dept. at Window #3 was professional and went above and beyond. He is definitely an asset to Lampe Dodge. It’s great know service still in the Service Dept. at Window #3 was professional and went above and beyond. He is definitely an asset to Lampe Dodge. It’s great know service still matters. Thank you! More
by B. Steele
Employees Worked With
Gilbert M. (Window #3)
November 10, 2023
I made an appointment online (11/1/2023) to bring my truck in for service. I listed all of the items I would like completed. They included an oil change, fuel filter service, transmission service, cha truck in for service. I listed all of the items I would like completed. They included an oil change, fuel filter service, transmission service, chassis lube, driveline service, differential inspection, recall inspection (2nd time), TPMS repair/replacement, rear camera repair/replacement, power window switch repair/replacement. My vehicle is a 2018 RAM 2500 Diesel with only 50,000ish miles. I purchased a Mopar 5 year bumper to bumper extended warranty when I purchased my truck. The service personnel told me that they would need to charge me $200 for each diagnosis before they would determine any of the repair items are covered. I was quoted over $1,700 for the service and diagnosis! The only thing that was completed was the oil change and fuel filter service which was almost $600! I was never told if parts were ordered, if any repairs were covered, if the recall was needed. I was told they would not service my transmission because there were not enough miles. I explained that I towed trailers and wanted a service. They told me that I would need to leave my truck for a "day or two" if I wanted that work done. I live 20 miles from the dealership so that wasn't going to happen. I was called by the dealership a few days later asking how my service was. I told the lady on the phone everything. She stated that she would get the service manager on the phone right away. I was left on hold (ignore) for several minutes before the line finally disconnected. If you have made it this far in the review, heed this warning.....DO NOT USE LAMPE for service! More
by mikecosenza
Employees Worked With
Jim Steelman
