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Lampe Chrysler Dodge Jeep Ram

Visalia, CA

4.7
96 Reviews

151 Neeley Rd.

Visalia, CA

93291

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Showing 96 reviews

November 06, 2023

Excellent customer service and knowledgeable staff, made the purchase of our 2024 Jeep Grand Cherokee L a great experience! More

by Okiewebb54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JR, Ted, Francisco
Nov 08, 2023 -

Lampe Chrysler Dodge Jeep Ram responded

Congratulations on your new ride and thank you so much for your kind words! We're so happy to hear that you had an excellent experience with our customer service and knowledgeable staff. We hope you're enjoying your new 2024 Jeep Grand Cherokee L. If you have any further questions or need assistance, feel free to reach out!

November 04, 2023

Great customer service! Very fast service! They know what they are doing. And most of all very accomodating! More

by DonDons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember the name
November 03, 2023

Great service and very knowledgeable about the vehicle. I appreciate their patience and easy going attitude. More

by h1492simon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reggie
October 28, 2023

I have bought six trucks. This was the easiest experience ever. I am still in shock. I would recommend this dealership to anyone. More

by Mick Efseaff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reggie Combs
September 23, 2023

Friendly, knowledgeable and no pressure salesmanship. First time in dealing with auto dealerships that no salesman was hovering you every single moment. Kudos to Lampe Chrysler Dodge Jeep Ram! More

by weezie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reggie Combs
Sep 23, 2023 -

weezie responded

Need more dealerships like Lampe Chrysler Dodge Jeep Ram. Best customer service! Will recommend this dealership.

Sep 23, 2023 -

weezie responded

Kudos to Lampe Chrysler for keeping the customer’s need in mind. A no hassle purchase. Special thanks to the Lampe team, especially salesman Reggie Comb who bent over backwards to make our Ram purchase perfect!

September 10, 2023

HORRIBLE DEALERSHIP THEY SOLD ME A VEHICLE THAT WAS NO EMISSIONS READY THEY'RE LIERS. More

by Quetzal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
JOHN
Sep 13, 2023 -

Lampe Chrysler Dodge Jeep Ram responded

Hi Quetzal, thank you for bringing this to our attention. We're sorry you were not satisfied with your recent experience with our dealership. All our vehicles undergo rigorous preparation, so we assure you that all cars are emissions-ready. We would appreciate the opportunity to discuss the matter further and address your concerns right away. At your earliest leisure, please contact Jessica Jimenez at Jessica.jimenez@lampedodge.com or give her a call at 559-737-6400 ext. 507. We hope to hear from you soon. Thank you.

September 05, 2023

This review is ONLY about this review. David our service writer was terrible. I would call to get a status update and have to leave a voicemail. Then he would not return my call. I had cal More

by teddy_4_bears
Recommend Dealer
No
Employees Worked With
David, Kenneth
September 04, 2023

I took my jeep in for an oil change. They changed my oil, rotated the tires and thier inspection, or did they? They said my battery was good, yet 2 hours later my battery was dead and my More

by Backrubplz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unkown
Sep 06, 2023 -

Lampe Chrysler Dodge Jeep Ram responded

Thank you for bringing this to our attention. We apologize for the inconvenience you experienced with your recent oil change at our dealership. Please know that the experience you described is not one we ever intend for our customers. We would appreciate the opportunity to speak with you directly to learn more details about your visit and address your questions and concerns right away. At your earliest leisure, please contact Jessica Jimenez at Jessica.jimenez@lampedodge.com or call 559-737-6400 ext. 507 so that we can assist you further. We value your business and appreciate your time.

Sep 06, 2023 -

Backrubplz responded

Lampe called and said thier battery inspection consisted of them just looking at the battery and being able to tell if it was good or bad intstead of taking 2 minutes to put a battery tester on it. Leaving me stranded when the battery died less then two jours later. I wonder if all thier services are done by just looking at it. DO NOT TAKE YOUR CAR HERE IF YOU WANT AN INSEPECTION OR SERVICED. YOU TOO MIGHT GET STRANDED

September 01, 2023

Lampe Went Above And Beyond With Their Service And Making Sure My Truck Gets Back On The Road. More

by jose.gudino96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward, Jessica, Two Other People
August 31, 2023

Lampe Chrysler Dodge Jeep Ram is the place to be for your dream vehicle! They are awesome! More

by tabbymarin90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reggie Combs
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