
Lamoureux Ford
East Brookfield, MA
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2,175 Reviews of Lamoureux Ford
Exemplary sales & service Huge shout out to Matt Fox, Charlie, John & Marc for making my truck buying experience less stressful and exceeding in Customer Service! You guys ar Huge shout out to Matt Fox, Charlie, John & Marc for making my truck buying experience less stressful and exceeding in Customer Service! You guys are the best! Thanks - Scott More
Customer friendly! They listened to what I wanted in a vehicle and provided all the info I needed to make my choice. They made it easy from start to finish They listened to what I wanted in a vehicle and provided all the info I needed to make my choice. They made it easy from start to finish More
Amazing Thank you Derek M. Bachand for the great service and information in leasing a vehicle .... so happy with my 2017 Ford Edge. it was a terrific experie Thank you Derek M. Bachand for the great service and information in leasing a vehicle .... so happy with my 2017 Ford Edge. it was a terrific experience hearing and learning so much about the advantages of a lease More
Carefree experience and attention to detail. Great experience with Bill Thibaud. We needed to explore lease, new car purchase or off lease car purchase and Bill crunched all the numbers enablin Great experience with Bill Thibaud. We needed to explore lease, new car purchase or off lease car purchase and Bill crunched all the numbers enabling us to make the intelligent decision that fit our budget. But it's the little things that impress. Bill even carefully removed our landfill sticker from our trade in and put it on the new car. Thanks Bill!! More
Wonderful sales experience as always! Have been buying new cars at Lamoureux Ford for almost 40 years and am always happy with the excellent attention by sales associates and owners. They Have been buying new cars at Lamoureux Ford for almost 40 years and am always happy with the excellent attention by sales associates and owners. They personalize the experience making it fun and memorable. There is no pressure to make the sale which is always refreshing! Would definitely recommend this dealership to others and come back myself as I have been doing for years. Great attention to detail as always! Joyce More
THANKS to John Boxshus. This was the best Dealership I have used in my lifetime and I am 71 years young. All Thanks to John Boxshus. From the time I sat down wi This was the best Dealership I have used in my lifetime and I am 71 years young. All Thanks to John Boxshus. From the time I sat down with John I felt like I was talking to someone I had known for years. I told John what I was looking for and he explained every detail and my options. He let take a Ford Taurus for a ride. After I had picked a color and options He found one in Mass and I agreed that was the one. The savings He explained to me from Ford I was overwhelmed and this was before my trade in. He also found the best rate for my Car loan. I had met John last year when my Son picked up his New Truck. I knew about John from a lot of friends and my mind was made up that He was the one and only person that I would talk to about a new Car. I owned Buick's for years and I wanted a Ford Taurus. More
A very pleasurable car shopping experience My family and I have been purchasing vehicles from Lamoureux Ford for many years. The owner, Lionel Lamoureux, has certainly passed down to his son, M My family and I have been purchasing vehicles from Lamoureux Ford for many years. The owner, Lionel Lamoureux, has certainly passed down to his son, Marc, the importance of customer satisfaction and the role that plays in maintaining a high quality dealership. We have always found that the dealership goes that little bit extra to ensure that their customers are completely satisfied. And that's the reason why when it comes our time to upgrade one of our vehicles, our only dealership visit is to Lamoureux Ford. More
Knowledge was key, excellent service When I visited Lamoureux Ford I was unsure of what was the best situation for me - to lease or to buy. John Boxshus spent time with me to review ALL When I visited Lamoureux Ford I was unsure of what was the best situation for me - to lease or to buy. John Boxshus spent time with me to review ALL of my options, he searched inventory to find exactly what I wanted and ultimately helped me to decide that leasing was the best option for my situation, wants and needs. I felt ectrememly comfortable in this decision since John took the time to go over all of my questions and concerns. My paperwork was done within a few days and I was in my new truck in time for the weekend! Also worth noting John and the Lamoureux team took the time to include my almost 6 year-old daughter in the process so she felt involved and not bored - because we all know how patient 6 year-olds can be while dealing with paperwork! He then went through all of the options of my new F-150, in-person - out in the parking lot - so I could take advantage of all it had to offer. More
Great experiience, love my "new to me" car I was in the market for a used small SUV or crossover to trade my 2007 Dodge Nitro. I found that this dealer offered a 2015 Buick Encore and made an a I was in the market for a used small SUV or crossover to trade my 2007 Dodge Nitro. I found that this dealer offered a 2015 Buick Encore and made an appointment for a test drive with Derek Bachand. Derek had the vehicle ready for me (and my elderly mom). After the drive and in the course of our conversation I mentioned the other vehicles I had already tested, a few RAV4's and that I was also interested in the Mazda CX5. They happened to have one that had been a recent trade - it was not yet on their website- and Derek was kind enough to allow me to test drive that vehicle as well. Long story, short, I loved both vehicles I test drove. Both were slightly our of my price range but Derek worked some magic and got me into the Buick. I am very impressed with the Lamoureaux team. Derek introduced us to Marc Lamoureux who took the time to chat with us on two follow-up visits. One visit was for the sticker inspection and when Derek was not available another team member (I am embarrassed that I cannot recall his name) offered to take the vehicle for the inspection. I can't help but think that a team that works that well in each others interests will work as well for the customers interests. More
Great experience Marc Lamoureux helped us the most but everyone we dealt with was friendly, knowledgeable and helpful. We bought a new Ford Fiesta and got a great pri Marc Lamoureux helped us the most but everyone we dealt with was friendly, knowledgeable and helpful. We bought a new Ford Fiesta and got a great price. Financing was painless and quick. More