
Lamoureux Ford
East Brookfield, MA
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2,175 Reviews of Lamoureux Ford
Top of the line service period Gary Pion is great at his job. With 70 years experience! Lol just kidding. But seriously check him out a true professional. He will do everythi Gary Pion is great at his job. With 70 years experience! Lol just kidding. But seriously check him out a true professional. He will do everything possible to make your experience a great one. More
Leasing a new escape Lamoureux Ford is our go to car dealership. We have never had a bad experience buying or leasing. Bob Parker is the guy we go to every time. He always Lamoureux Ford is our go to car dealership. We have never had a bad experience buying or leasing. Bob Parker is the guy we go to every time. He always accommodates us, no matter what. This most recent visit was to lease a new ford escape. He was able to put us in a new escape for less than what we were paying on our old escape. The guy is amazing. He even took the car and had the inspection sticker put on so we wouldn't have to do it!! We cannot say enough great things about Bob Parker or about Lamoureux Ford. Great dealership, great service department!! More
Amazing experience for the 5th time! Every time we need a car, or service, we return to Lamoureux. The friendliness of the staff and salespeople are superb. They are able to answer any qu Every time we need a car, or service, we return to Lamoureux. The friendliness of the staff and salespeople are superb. They are able to answer any question or address any concerns without hesitation. Even the owner of the company made a point to come and personally thank us for our purchase and return business. Many times have we recommended friends and family and they have all been just as pleased with their experiences! More
Just bought a car at Lamoureux Buying a used car is always frought with apprehension Gary Pion's straightforward and HONEST assistance made our putchase easy. Also, the process wa Buying a used car is always frought with apprehension Gary Pion's straightforward and HONEST assistance made our putchase easy. Also, the process was absolute turn-key. More
Pleasant and easy I saw the car I wanted, and made the deal with Bob Parker the next day. He was so friendly and easygoing, very enjoyable transaction. I saw the car I wanted, and made the deal with Bob Parker the next day. He was so friendly and easygoing, very enjoyable transaction. More
The only dealership I will do business with. John Boxshus helped me find the exact car I was in search of. He took the time to hear everything I was hoping to have and found the perfect car for m John Boxshus helped me find the exact car I was in search of. He took the time to hear everything I was hoping to have and found the perfect car for me. I couldn't be happier about my new purchase. Everyone at Lamoureux Ford goes above and beyond to assist their customers. More
Found our “dream car”at Lamoureux Ford My husband was on the phone to make a service appointment for our 2012 Focus and was put on hold. During this time, an ad came on about a used 2014 F My husband was on the phone to make a service appointment for our 2012 Focus and was put on hold. During this time, an ad came on about a used 2014 Ford Escape. It piqued his interest enough to look into it further on-line and he then called Bill Thibaud to ask about it. Bill invited us to come and look at the car and take it for a test drive so we did just that that very afternoon. We had not been looking for a new car yet at all but this one sounded too good to pass up since we’d thought of trying a Ford Escape next time we needed to change. Bill was just outstanding to work with. He was professional, warm, friendly, knowledgeable and the most helpful sales person we’ve ever met. He offered to put our keyless entry number in for us, to transfer all of our phone contacts from our phones and navigation addresses into the navigation, got our new registration for us and offered to take the car for its inspection and even put our new booster seat for our granddaughter in for us. When we brought it, it was still in the box and we didn’t realize it had to be put together but this did not phase Bill, he put it together and put it in. All of this was an invaluable benefit to us as we’re 70 years old and not too technology savvy. He did it all willingly and with a smile, gladly answered all of our questions— and there were many—and was just wonderful throughout the whole process. It was nice to also be greeted by Marc Lamoureux, the owner and Lionel Lamoureux, the original owner of Lamoureux Ford. The Escape is more than we ever dreamed we could have—it has so many features and options and drives so easily and rides so smoothly. We are just thrilled with it! Peter Stafford in the finance department is also very pleasant, knowledgeable and great to work with. We are just totally satisfied and happy with our whole experience and the atmosphere at Lamoureux Ford. There is no pressure there—you can look around as much as you want. We would recommend Lamoureux Ford to everyone and will certainly go back to them in the future. With salesmen like Bill Thibaud and a beautiful dealership with great service department, you can’t ask for more! More
Consistently the best new car dealer I have shopped with. Bob Parker, Bob Pillsbury, and Marc Lamoureux have gone above and beyond providing the best service and new car buying experience I could ask for. I p Bob Parker, Bob Pillsbury, and Marc Lamoureux have gone above and beyond providing the best service and new car buying experience I could ask for. I purchased a new F250 with several accessories which they were able to quickly install and prepare for pickup on my tight schedule. They made sure everything worked out to my advantage on this deal even when that meant more work on their end. These are real professionals in an industry with too many phonies. Thanks again guys, I will keep coming back. More
Four-time Return Customer This is the third F-250 pickup and fourth overall vehicle that I've purchased from Marc Kokansky. He's particularly good at listening to what I want, This is the third F-250 pickup and fourth overall vehicle that I've purchased from Marc Kokansky. He's particularly good at listening to what I want, finding the right vehicle, and not trying to hard sell add-ons that I don't want/need. Since I do a fair amount of my own research and reflection before approaching a sales rep, this approach of his works well with me. And when I do get into discussions with him on the finer details, he's extremely knowledgeable and aware of the vehicle's attributes and any incentives that may be going on at the time. I also appreciate the fact that Marc Lamoureux is often present at the dealership and seemingly sets the overall friendly and non-aggressive atmosphere of the establishment that has his family name out front. More
Second great sales experience in three years. We just leased a Ford Edge Titanium from Lamoureux Ford. The sales experience was excellent, and consistent with the experience we had when we purcha We just leased a Ford Edge Titanium from Lamoureux Ford. The sales experience was excellent, and consistent with the experience we had when we purchased a Ford F-150 Lariat from Lamoreaux Ford three years ago. Before owning a Ford, we had been Volvo owners for 26 years. We are both totally satisfied with the features and quality of both of our Ford vehicles. In addition our service experience at Lamoreaux Ford has also been excellent. The service department hours are very convenient, the service is performed with a minimum of waiting time and at a very reasonable cost. Both my wife and I, have and will continue to recommend Lamoreaux Ford to our friends and family. More