
Lamoureux Ford
East Brookfield, MA
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2,175 Reviews of Lamoureux Ford
Purchase of a used vehicle Listened to my requests in terms of model and characteristics. Did not try to sell me something more expensive that I didn't want. Consistent/timely Listened to my requests in terms of model and characteristics. Did not try to sell me something more expensive that I didn't want. Consistent/timely contact/responses to my e-mails and phone calls. More
Poor customer experience I brought my F350 to look at the 4 wheel drive. The truck is built and I asked at the time I dropped it off that they not mess with my computer tune. I brought my F350 to look at the 4 wheel drive. The truck is built and I asked at the time I dropped it off that they not mess with my computer tune. The writer was clear on that and I left the truck. I received a call back from a different service writer who had done no inspections and was curt and borderline rude. He claimed he could do nothing without going into computer and I challenged that. He later stated he could do some visual inspections etc. by that time I had no interest in letting them work on my vehicle. Every advertisement I hear is how great their service is. It’s crap. I stood by and listened to Joe speak the same way to other callers while I was there and they couldn’t find my keys. Do yourself a favor and skip this place. It’s way to far out of the way and they aren’t even close to meeting expectations. More
Positive experience From the very start everyone was very friendly and no pressure. Lamoureux Ford made my decision to purchase a car easy and confident they would stand From the very start everyone was very friendly and no pressure. Lamoureux Ford made my decision to purchase a car easy and confident they would stand by my future needs. More
Great dealership Everyone here is very friendly and super easy to work with. They absolutely took all of the stress out of having to buy a new car! Everyone here is very friendly and super easy to work with. They absolutely took all of the stress out of having to buy a new car! More
Best dealer around! I recently purchased my firth vehicle from Lamoureux Ford. it is the best dealer experience I have had. I have been dealing with the same salesman Bi I recently purchased my firth vehicle from Lamoureux Ford. it is the best dealer experience I have had. I have been dealing with the same salesman Bill Thibaud since I bought my first car there. The first car I bought there I had been to several other dealerships and I got the best deal and the best experience at Lamoureux Ford. Since there I don't even look anywhere else. I just go to Lamoureux Ford because I know I will be treated fairly and get the car I want at a fair price. It is the little touches like moving my husband's wheelchair from the old car to the new car and taking my Jesus decal off the old car and putting it on the new car that make this dealership special. I would recommend them highly to anyone looking for a new vehicle. More
Great sales and service! We just bought our third vehicle from Lamoureux Ford. It's not the closest to where we live, but closer to where I work for service purposes. We wou We just bought our third vehicle from Lamoureux Ford. It's not the closest to where we live, but closer to where I work for service purposes. We wouldn't go anywhere else. Everyone is so knowledgeable and friendly, and my husband loves to talk cars with the sales staff. Never felt this way about a car dealership before. A shout out to Koko & Gary & Matt. Thank you! More
Awesome dealership! This dealership is great, I went in with the intent of ordering a new F150. I was able to order exactly what I was looking for. There was no pressure This dealership is great, I went in with the intent of ordering a new F150. I was able to order exactly what I was looking for. There was no pressure and they WILL work with you. They truly want you to be happy with your purchase. I will absolutely do business with them again. More
Basic service can’t even be done. Simple routine Maintenance can’t be performed correctly. Ask for a tire balance and the steering wheel shakes even worse now. Truck came back with t Simple routine Maintenance can’t be performed correctly. Ask for a tire balance and the steering wheel shakes even worse now. Truck came back with the low pressure light still on too. What a waste of time driving out there More
Happy Customer!!! John did a great job finding the right vehicle for me! He listened to what I wanted and didn't push a vehicle that I didn't need or couldn't afford. John did a great job finding the right vehicle for me! He listened to what I wanted and didn't push a vehicle that I didn't need or couldn't afford. I highly recommend John to all that are seeking a vehicle! More
Always a pleasure This is my 3rd car from Lamoureux Ford, and will definitely not be my last. Marc K was pleasant, low pressure, and found me my ideal vehicle at a pric This is my 3rd car from Lamoureux Ford, and will definitely not be my last. Marc K was pleasant, low pressure, and found me my ideal vehicle at a price far lower than anyone else. The communication was flawless, and the night before I picked up my vehicle, they redid all the paperwork so I could take advantage of newly released rebates. That willingness to go the extra mile is why I'll probably buy my 4th car from them sometime in the future. More