
Lamoureux Ford
East Brookfield, MA
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2,175 Reviews of Lamoureux Ford
Good experience start to final sale Everyone was very helpful through out the entire process. Allowing a lot of time with the truck before purchasing was very helpful in making sure this Everyone was very helpful through out the entire process. Allowing a lot of time with the truck before purchasing was very helpful in making sure this was the right truck to meet our needs. More
Excellent People To Do Business With My wife and I purchased a used 2015 Ford Taurus AWD and got a great deal on it. The reason we purchased a vehicle here was that my company purchased My wife and I purchased a used 2015 Ford Taurus AWD and got a great deal on it. The reason we purchased a vehicle here was that my company purchased several vehicles here last year and at that time I met Derek Bachand. I was very impressed with how he handled our company and assisted us with delivering the vehicles. Derek made the transaction painless and took care of every detail. When my wife needed a new vehicle we went right back to Derek and he did not let us down. I would recommend seeking Derek out if you're in the market for a new or used vehicle. Bill Hayden More
Absolute pleasure to do business with this dealership! Derek's availability and attention were great! Happy with total transaction. Everyone was very informative and courteous. This is our second transacti Derek's availability and attention were great! Happy with total transaction. Everyone was very informative and courteous. This is our second transaction with Derek within the last few months, both of which exceeded our expectations. Both my husband and I plan on being repeat customers. Thank you! Kathy and Charlie More
No stress / no pressure sales team This has been my ninth vehicle purchase at Lamoureux Ford over the course of many years. The sales team is very knowledgeable, not pushy and works wit This has been my ninth vehicle purchase at Lamoureux Ford over the course of many years. The sales team is very knowledgeable, not pushy and works with you offering many suggestions on the vehicle you are interested in. Delivery was prompt and Gary spent a good hour going over all of the features in my new truck. And I know if I have any problems down the road I can bring it in for service and they will fix it right the first time - the service after the sale is stellar. More
The perfect fit for us Derek listened and found us a car that was the right price and model for our specific needs. .Always the best service and sales at Lamoureux. Matt did Derek listened and found us a car that was the right price and model for our specific needs. .Always the best service and sales at Lamoureux. Matt did a great job with the tutorial when we picked up the car. The finance manager made the dreaded paperwork straight forward, without delays. We are very happy return customers. More
Lamoureux Ford Ny first car was through Lamoureux Ford and now I ust bought a truck through them. They have excellent customer service. The people here will not sto Ny first car was through Lamoureux Ford and now I ust bought a truck through them. They have excellent customer service. The people here will not stop until you're satisfied. I won't go anywhere else. More
No Hassle, No Pressure, Right Truck, Perfect! I always searched for the truck I wanted online and would go to the dealership that had the vehicle on the lot. Nine years ago, I did this and found I always searched for the truck I wanted online and would go to the dealership that had the vehicle on the lot. Nine years ago, I did this and found a used truck at Lamoureaux Ford. The purchase was easy, with great customer service and a fair price. Since then, I have purchased from other dealers that had the vehicle I wanted in stock. I can't say that my buying experience was the same. Through the nine years since my first purchase at Lamoureaux Ford, they have remained in contact with a simple letter every year. No sales pitch or great deals, just a letter asking for consideration with my next purchase. This year it was time for a new truck and even though I knew Lamoureaux Ford did not have the exact truck I wanted in stock, I gave them another try. Needless to say, I met Matt Fox who simply asked what I was looking for. He found the exact truck I wanted, without extras that I did not want to pay for, in about thirty minutes. There was no hassle with the price as the dealer discount was generous and trade in value offered for my truck was what I had hoped to get without even asking. They even applied a factory rebate that I was unaware of due to my trade! They handled everything from the sale to the inspection sticker. The employees I dealt with were professional yet truly friendly and communication was excellent. Everyone gets excited after buying a new vehicle and it's tough not to give a great review but I can attest that Lamoureaux Ford has maintained a set of core values all these years that makes them a great dealership! More
No Stress - Easy to Work With I had an amazing experience purchasing my 2019 Ford Escape from Lamoureux Ford. My wife purchased from them about a month prior and all of the staff I had an amazing experience purchasing my 2019 Ford Escape from Lamoureux Ford. My wife purchased from them about a month prior and all of the staff remembered us - even the owner, Marc remembered the exact day we had worked with them! I worked with Derek in purchasing my vehicle. He took the time to evaluate my needs and figure out how to get the vehicle I wanted within my budget. Not only was he upfront and honest, he worked hard throughout the process to make sure I got every possible incentive available for my vehicle of choice. I cannot be any happier with my experience at Lamoureux Ford - no running around, no haggling, just straight forward honest people working to satisfy their customer's needs. They have earned a life long customer! More
Escape 2019 I have nothing but praises of my experience at Lamoureux. I have dealt primarily with Derek and it has been a good experience. There is/was no press I have nothing but praises of my experience at Lamoureux. I have dealt primarily with Derek and it has been a good experience. There is/was no pressure to make a decision right away. Any questions I had Derek was able to answer. When I need service on the car, I emailed Derek and he would set it up. The service hat was performed on my car is great— again any questions and they were answered. Overall a wonderful experience dealing with the folks at Lamoureux! More
Awesome My son and I went to Lamoureux Ford as we had heard great recommendations. We were not disappointed one bit. Gary Pion who is also a fellow Vet wa My son and I went to Lamoureux Ford as we had heard great recommendations. We were not disappointed one bit. Gary Pion who is also a fellow Vet walked us thru calmly and professionally thru the process with only one speed bump, but had a solution that was perfect for us! We highly recommend Lamoureux Ford as the go to place for a vehicle. More