
Lamoureux Ford
East Brookfield, MA
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2,175 Reviews of Lamoureux Ford
Could not be happier with the continued experience with Lamoureux. Having purchased my third truck from them in the last 9 years, every interaction has been positive. Derek has been key to the process an Lamoureux. Having purchased my third truck from them in the last 9 years, every interaction has been positive. Derek has been key to the process and a joy to work with. There is still a place for a family owned dealership! More
I cannot say enough positive things about my experience with Derek Bachand and the entire Lamoureux Ford family. As a serial car buyer, I go through the process quite often and see a bit of everything. Der with Derek Bachand and the entire Lamoureux Ford family. As a serial car buyer, I go through the process quite often and see a bit of everything. Derek is #1 in my book - absolute gentleman, product expert, and puts the customer before everything else. And, he could not have been more patient throughout the entire process from ordering (Jan 2022), to me hounding him for 7 months, to delivery (August 2022). The experience was nothing shy of amazing and I will never buy a Ford from anywhere else. I appreciate the staff at Lamoureux because they all made me feel like family, including the owner. Thank you Derek and team for everything. I am in love with my new GT500! More
I have done business with this Ford dealer for over 25 years and always been treated very nice and never a problem with repairs. years and always been treated very nice and never a problem with repairs. More
Sat down with John Boxshus nearly six months ago, ordered the pick up I wanted. No hassle, straight forward. Told me it would come in when the factory decided to build it, he had no control over that. No wor the pick up I wanted. No hassle, straight forward. Told me it would come in when the factory decided to build it, he had no control over that. No worries, truck came in, I was called and a time was set for me to take delivery. John found rebates I didn't know existed and the price was less than anticipated. Love the truck, thrilled with my salesman and the dealership. Life is only as hard as you make it. Lamoureux Ford sure makes it easy. More
I've always heard of how annoying car dealerships were. This was not the case for me. Marc K was very helpful, and the process was fairly quick and painless. All I can ask for. This was not the case for me. Marc K was very helpful, and the process was fairly quick and painless. All I can ask for. More
I have been dealing with John Boxshus and crew at Lam Ford for over twenty years and will never go anywhere else. The attention to detail is second to none and the atmosphere both in sales and service is Ford for over twenty years and will never go anywhere else. The attention to detail is second to none and the atmosphere both in sales and service is family like. My wife recently chose to go to Herb Chambers Lincoln of Norwood because Lamoureux can no longer sell new Lincoln vehicles. When I say that the experience there SUCKED, that is not even coming close to how I really feel, but I won’t bore you with the details. That experience validated the way I feel about John and everyone at Lamoureux. I just purchased an F-150 which was a custom build that was price locked and unlike all other dealerships recently, Lamoureux doesn’t up charge their vehicles. Thanks again to John and staff, Loyalty is everything! More
Working with John Boxshus, we were able to secure a new Ford Escape while getting a good trade-in for our old car. We honestly did not think a new car was in our immediate future, but we decided to meet wi Ford Escape while getting a good trade-in for our old car. We honestly did not think a new car was in our immediate future, but we decided to meet with John to understand our options. We started with understanding what our current car was worth, learning what was currently available and then walking us through the process of purchasing a new car right from the factory prior to being built. My wife was able to build her car based on her style, preferences, and desired options. Once the order was completed a timeframe of mid-September was our target date. No money exchanged hands and we still had the option to backout anytime. Jump ahead to today, we have already had the car for a week (well before mid-September) The first time I saw the car, it was still wrapped in protective wrap, shiny bright with that new car smell. The car came home a few days later detailed and ready for its new home. The paperwork, trade in, registration and inspection were all completed with little effort on my end. John took lots of time setting up the personal options, linking the cellphone, and explaining the new features and safety options. Under promise, over deliver is the easiest way to explain our experience. If you think about your recent experience with other service providers. The order would have been wrong, money would have exchanged hands on the first visit and the product would have been delivered late or not at all. People will spend hours complaining about their experience, but here it is nice to see so many positive comments regarding Lamoureux Ford and the people who service the customers. John was great to work with and I'm not sure any of this would have happened if he was not the one guiding us along the way. More
I ordered a Ford Maverick with Derek Bachand. He had great communication and problem solving to getting my Maverick to arrive earlier than projected. I traded in my Ford Fusion and the process wa He had great communication and problem solving to getting my Maverick to arrive earlier than projected. I traded in my Ford Fusion and the process was seamless thanks to Derek's expertise. He always has a solution to any problem and I appreciate the customer service I received. I will be going back to Lamoureux for my next vehicle. More
We’ve been going to Lamoureux Ford for more than 20 years. Our salesman, John B. knows us and our preferences. He manages to get us into the vehicle that makes sense and is affordable. We won’t go anyw years. Our salesman, John B. knows us and our preferences. He manages to get us into the vehicle that makes sense and is affordable. We won’t go anywhere else for our vehicles. He’s the best! More