
Lamoureux Ford
East Brookfield, MA
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2,175 Reviews of Lamoureux Ford
I met with Gary Pion as soon as I entered the Dealership. He greated me and asked if he could help me. When I explained that I wanted a red Fusion with a navigation system, he stated that that requirement He greated me and asked if he could help me. When I explained that I wanted a red Fusion with a navigation system, he stated that that requirement would be difficult to meet but he would look for one. He found a car that he could obtain with everything I wanted on it. He immediately explained the offers from Ford and then offered another discount from Lamoureux. He did not need to keep checking with someone else to offer me a price. Gary treated me like a customer and not someone who did not know what they were doing. We agreed on a price and I spoke to the Business Manager whom I also felt treated me with respect. When I went back to pick up the car, Gary had all of the paperwork ready and explained each page before asking for my signature. Once the paperwork was out of the way, he explained all of the options on my car. He took his time and answered all of my questions. As a woman, I felt that he treated me with respect and friendliness. He made certain that I was comfortable with the car and offered to answer any future questions, if I should have any. I drove away from Lamoreux Ford feeling that the price I had been given was fair, and the service was exceptional. I would highly recommend this dealership and Gary Pion to any of my friends. More
This is the second vehicle I've purchased from Lamoureux Ford. The purchase experience was great. Everyone was very friendly, thorough, and helpful. Derek did a great job working with me over th Lamoureux Ford. The purchase experience was great. Everyone was very friendly, thorough, and helpful. Derek did a great job working with me over the internet, on the phone and in person to complete the transaction. More
We drove 60 miles to buy a car from Bob Parker at Lamoureux Ford and we couldn't be happier with our experience! After trying many of our local Ford dealers and getting nowhere, we decided to give L Lamoureux Ford and we couldn't be happier with our experience! After trying many of our local Ford dealers and getting nowhere, we decided to give Lamoureux Ford a call. Within literally three minutes of talking to Bob Parker, I had a fair price on a special order Fiesta ST. No games. No "hold on while I ask my sales manager". No "come in and we can talk about it". No "are you sure you don't want this car instead". I was very impressed by how straightforward Bob was. I went home and he faxed me all the numbers and we had a deal. Months later when my Fiesta ST arrived (it did take Ford awhile to make the car), we went, for the first time, to Lamoureux Ford. When we first arrived, we met Bob as well as the owner Marc Lamoureux, which we appreciated. Our new Fiesta ST was parked out of the rain and in showroom condition. The all important numbers matched, almost to the penny, to what Bob had promised months earlier. No surprise "fees" or charges. The price was actually lower then promised because of new incentives from Ford. Finally, after completing the paperwork, Bob showed us around the new car and we were off. An hour and a half total in the dealership. Needless to say, we highly recommend Bob Parker and Lamoureux Ford. More
I have purchased 4 new trucks and 3 used cars I the past 20 plus years from lamourex. It has always been a stress free friendly buying experience. Sales rep. John Boxshus takes the time to explain all aspe 20 plus years from lamourex. It has always been a stress free friendly buying experience. Sales rep. John Boxshus takes the time to explain all aspects of the deal, he goes above and beyond during and after the sale to make sure I do not have any unresolved issues. I recommend John to all my friends and family. Jay V. More
I stopped in to look at a used 2011 Ford Fusion, as we already owned a 2009 model. Gary was very helpful and allowed us a couple of un-hurried test drives. There was absolutely no pressure for us to buy already owned a 2009 model. Gary was very helpful and allowed us a couple of un-hurried test drives. There was absolutely no pressure for us to buy. Once we decided to trade our car in for the newer model, Gary helped to make sure all went as smoothly as possible. He was more than helpful showing us the features of the car, including getting our cell phone connected to the vehicles Sync system. More
My experience at Lamoureux Ford was amazing! I was looking to buy my first car; really safe and something even I could afford. My family has depended on Lamoureux for years and I knew they would take looking to buy my first car; really safe and something even I could afford. My family has depended on Lamoureux for years and I knew they would take care of me. I was immediately shown the perfect car for me! The customer service was impeccable making me feel comfortable with each part of the process. Not only was I able to purchase a beautiful used Ford Focus but the people at Lamoureux did everything they could to make it comfortably affordable. My monthly payments are lower than I could have ever expected and my new car is not only safe but has all the fun stuff that I couldn't even have thought of before like heated leather seats and ambient lighting. I also know I can drive easy with Lamoureux's rode side assistance and knowing I can call John Boxshus with any little problem or concern. I truly can not say enough to explain how Lamoureux took care of all my needs when it came to the scary task of buying your first car! More
It is without hesitation that I would recommend Lamoureux Ford Dealership and in particularly John Boxshus to anyone who is buying a car. John takes the worry and any uncertainty you have out of buying a car Ford Dealership and in particularly John Boxshus to anyone who is buying a car. John takes the worry and any uncertainty you have out of buying a car whether new, used of leased. I have bought over 14 cars (some leased) for my family over the last 25 years. I feel that I have always have been given outstanding service from Lamoureux Ford. The family atmosphere, the friendliness and true concern for my needs. My family's safety, reliability and financial needs have always been John's first priority. He takes all the time you need to explain why and what you are buying and manages to make it fit into your budget. I have such trust in John and Lamoureux Ford I will not go anywhere else. Oh and did I mention about the service department---they are outstanding. More
Hassle free and good explanation of the transaction. No pressure to purchase, just friendly advice and guidance to help me get out of a past lease from a different dealership. I am very happy with the enti pressure to purchase, just friendly advice and guidance to help me get out of a past lease from a different dealership. I am very happy with the entire process at Lamoureux Ford in Spencer MA. Thank you very much "Guz". More
As a tough educated buyer, I put a lot of pressure on Bill to find a specific truck with many options. He did so in such a fast, communicative, and classy manner, it truly left me speechless! Thank y Bill to find a specific truck with many options. He did so in such a fast, communicative, and classy manner, it truly left me speechless! Thank you Bill and Mark, your staff is phenomenal! Mike S. More
Derek kept in touch with me while I was considering purchasing a Ford Fusion hybrid, & was always ready to be available when I needed him. The purchase went very smoothly. purchasing a Ford Fusion hybrid, & was always ready to be available when I needed him. The purchase went very smoothly. More