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Lamborghini Houston - Service Center

Houston, TX

4.6
95 Reviews
Call Service Center (281) 305-4529

95 Reviews of Lamborghini Houston - Service Center

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September 12, 2024

The dealership has been one of the best dealerships I’ve ever dealt with From service to Sales I have witnessed an amazing experience full of honesty and integrity I would highly recommend this dealership More

by Butch10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raj Magon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garry Greenhalgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Vans
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saul Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Unruh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Kim, Dylan Slovacek
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Sep 13, 2024 -

Lamborghini Houston responded

Thank you, Butch, for your incredible review! We’re thrilled to hear that your experience with Lamborghini Houston has been one of the best you’ve ever had, from service to sales. Honesty and integrity are core values for us, and it means a lot to know that they made a difference for you. We truly appreciate your recommendation and look forward to serving you again in the future! Enjoy your Lamborghini to the fullest!

September 11, 2024

Took my car in for an estimate on damage carbon fiber engine cover and crossbar. I never received my estimate but they charged me for the service. The technician was more interested in discussing what h More

by REGVANDUREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Chavez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Unruh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raj is excellent
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Sep 24, 2024 -

Lamborghini Houston responded

Thank you for sharing your feedback, and we sincerely apologize for the frustration this situation has caused. We understand your concerns and will be passing this review on to our Service Manager, Joe Beneke, to ensure it's addressed promptly. We appreciate your patience and the opportunity to make things right.

September 05, 2024

Absolutely the best experience purchasing from Lamborghini Houston !! Gene & Mo were outstanding !! Would definitely purchase again !!! More

by alpha9gtr1000
Recommend Dealer
Yes
Employees Worked With
Gene Vans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Unruh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

Lamborghini Houston responded

Thank you for your fantastic review! We're thrilled to hear that Gene and Mo provided you with an outstanding experience at Lamborghini Houston. Your kind words mean a lot to us, and we’re delighted that you'd choose to purchase from us again. We look forward to welcoming you back in the future!

August 04, 2024

Nick was awesome! Communication is key for me. I will come back because of him. More

by RIRENTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Unruh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2024 -

Lamborghini Houston responded

Thank you for your feedback! We're thrilled to hear that Nick provided you with excellent communication and made such a positive impression. It’s great to know that his efforts will bring you back to us in the future. We appreciate your trust and look forward to serving you again. Safe travels!

August 01, 2024

Always super friendly. Both the service guys are very knowledgeable and helpful. Tad pricey though More

by patrickb2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Unruh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2024 -

Lamborghini Houston responded

Thank you for your feedback! We're glad to hear that our service team is always super friendly, knowledgeable, and helpful. We understand that our services can be a bit pricey, but we strive to provide the highest quality care for your vehicle. Your satisfaction is important to us, and we appreciate your continued trust. If you ever have any concerns or need assistance, we’re here to help. Safe driving!

July 30, 2024

For the last 3 years, McLaren / Lamborghini Houston and the Indogo Auto group has been providing me with the best purchase and after purchase experience. From the sales staff to the service department, eve More

by kinoa79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garry Greenhalgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saul Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Kim
Report | Print
Jul 31, 2024 -

Lamborghini Houston responded

Thank you for being a loyal customer over the past three years! We're thrilled to hear that you've had exceptional experiences with both our sales and service teams. Your trust in us for your exotic car needs means the world to us. We look forward to continuing to provide you with the best service possible.

July 29, 2024

Had a mis understanding with service people. Service manager Joe personally clled me and made it right , Thanks j cline More

by Jamescln
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Service mgr
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Jul 31, 2024 -

Lamborghini Houston responded

We sincerely apologize for the initial misunderstanding, but we’re glad that Joe could make things right for you. Our goal is to ensure every experience is a positive one, and we appreciate your understanding. Thank you for giving us the opportunity to address your concerns.

June 15, 2024

Steve Chaze helped me to find out my SVJ key fobs signal problem then he ordered the door antennas for me. The parts will come in the next ten days, I hope they can fix the problem Thank you, Steve, More

by MITTAGMOTORS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2024 -

Lamborghini Houston responded

Thank you for your patience and for recognizing Steve's efforts! We're glad he could assist you with the key fob signal issue. Rest assured, we'll ensure that everything is resolved once the parts arrive. We appreciate your trust and understanding.

May 18, 2024

My vehicle was released to someone else other than who dropped it off.. It has caused an issue More

by HWKPWR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Irrelevant
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May 16, 2024

I live 250 miles away from the dealership so logistically it is not as easy if I lived in the same city. A month my car was sent up for new tires and service. When my car arrived back home two of the tires w More

by J. Garza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
Report | Print
May 29, 2024 -

Lamborghini Houston responded

Thank you for sharing your experience and for your continued trust in Lamborghini Houston over the past five years. We deeply appreciate your loyalty and understanding, especially given the logistical challenges of living 250 miles away. We sincerely apologize for the mix-up with the tires. We're glad to hear that our Service Manager and GM were able to quickly resolve the issue and ensure you received the correct tires promptly. It's our mission to provide exceptional service to all our customers, and your satisfaction is our top priority. We are honored to be part of your Lamborghini journey and look forward to continuing to exceed your expectations in the future. If there is anything else we can assist you with, please do not hesitate to reach out.

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