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Lamborghini Houston - Service Center

Houston, TX

4.6
95 Reviews
Call Service Center (281) 305-4529

95 Reviews of Lamborghini Houston - Service Center

Sort by
December 01, 2024

Amazing service. Very prompt to complete. Very communicative with me as to updates on when my car would be ready. More

by r.garnett531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Unruh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Lamborghini Houston responded

Thank you for your wonderful review! We’re thrilled to hear that you received amazing service and appreciated the prompt updates on your car’s progress. Your satisfaction is our priority, and we look forward to assisting you again in the future!

November 22, 2024

Good communication. Good quality service. Impressive return of the vehicle. Early complete description of service needed. More

by WAW0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

Lamborghini Houston responded

Thank you for your kind feedback! We’re glad to hear that our team provided good communication, high-quality service, and a thorough description of your vehicle’s needs. We’re delighted that you were impressed with the return of your vehicle and look forward to serving you again!

November 18, 2024

Great customer service in every department, always a good time stopping by and definitely the only place i’ll buy and service my exotics More

by AB
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garry Greenhalgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Unruh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Kim
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Nov 21, 2024 -

Lamborghini Houston responded

Thank you for your kind words! We’re delighted to hear that every visit to Lamborghini Houston has been a great experience for you. Providing top-notch customer service in every department is our priority, and it’s rewarding to know we’ve earned your trust for both purchasing and servicing your exotics. We look forward to seeing you again soon. If there’s anything else we can assist you with, don’t hesitate to reach out. Thank you for choosing Lamborghini Houston as your go-to destination!

November 17, 2024

Everything was handled according to plans and the repairs were made properly Thank you for your assistant More

by dmorris13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Unruh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2024 -

Lamborghini Houston responded

Thank you for your review! We’re glad to hear that everything went according to plan and that your repairs were completed properly. Providing seamless and reliable service is always our goal, and we’re thrilled we could meet your expectations. If there’s anything else we can assist you with, please don’t hesitate to reach out. Thank you for choosing Lamborghini Houston, and we look forward to serving you again!

November 10, 2024

To be charged over $20,000 for a repair on a card with 15,000 miles is insane! I had to pay to downgrade the battery because they don’t make it anymore. What’s worse is the radio broke the battery. And More

by emory.harris.iii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Chavez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Unruh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
October 19, 2024

Excellent SA who kept in touch with all the work being done. On time. Thanks More

by AZAMKK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Lamborghini Houston responded

Thank you for your feedback! We’re thrilled to hear that your Service Advisor provided excellent communication and kept you updated throughout the process. We’re also glad to hear that everything was completed on time. Thank you for choosing Lamborghini Houston, and we look forward to assisting you again in the future!

October 18, 2024

Always prompt with service and they make the process very easy and convenient. They put the client first. More

by craig89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Unruh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Lamborghini Houston responded

Thank you for your kind words! We're delighted to hear that our team consistently provides prompt, easy, and convenient service while putting you, the client, first. Ensuring a seamless experience is our priority, and we’re thrilled to have met your expectations. We look forward to continuing to serve you at Lamborghini Houston!

October 15, 2024

Nick was not completely up front about the vehicle pick up and delivery costs. Also, when I service a vehicle at Lamborghini Houston I am used to getting the vehicle back cleaned, scented, and the gas tan More

by Eric Lund
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Unruh
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2024 -

Lamborghini Houston responded

Thank you for sharing your feedback. We’re glad to hear that you found our service to be very good, but we understand your concerns about the cost of the oil change and related maintenance. At Porsche San Francisco, we strive to provide high-quality service using genuine parts, but we recognize the importance of offering value as well. Your feedback is invaluable, and we will review it as part of our ongoing efforts to improve. Please don’t hesitate to reach out if you’d like to discuss this further or if there’s anything else we can do to assist you. We appreciate your trust and hope to provide you with a more satisfying experience in the future.

September 25, 2024

Excellent experience from start to finish. Purchased a new McLaren and the team helped me design the car and took excellent care of me at delivery. Saul is a excellent salesmen. More

by seanfturner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Unruh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saul Herrera
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Nov 14, 2024 -

Lamborghini Houston responded

Thank you for sharing your experience! We’re thrilled to hear that Saul and the team provided you with excellent service from start to finish, guiding you through the design process and ensuring a smooth delivery of your new McLaren. We’re honored to have been part of this exciting journey, and we look forward to assisting you again in the future!

September 22, 2024

Nicholaus was exceptional. He kept me updated and they finished the repairs and service work in a timely fashion. More

by DEX325I
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Unruh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

Lamborghini Houston responded

Thank you for your great review! We're thrilled to hear that Nicholas provided exceptional service and kept you updated throughout the process. We're glad your repairs and service were completed in a timely manner. We appreciate your feedback and look forward to serving you again at Lamborghini Houston!

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