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Lamborghini Houston - Service Center

Houston, TX

4.5
71 Reviews

71 Reviews of Lamborghini Houston - Service Center

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August 01, 2024

Always super friendly. Both the service guys are very knowledgeable and helpful. Tad pricey though More

by patrickb2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Unruh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Lamborghini Houston responded

Thank you for your feedback! We're glad to hear that our service team is always super friendly, knowledgeable, and helpful. We understand that our services can be a bit pricey, but we strive to provide the highest quality care for your vehicle. Your satisfaction is important to us, and we appreciate your continued trust. If you ever have any concerns or need assistance, we’re here to help. Safe driving!

July 30, 2024

For the last 3 years, McLaren / Lamborghini Houston and the Indogo Auto group has been providing me with the best purchase and after purchase experience. From the sales staff to the service department, eve More

by kinoa79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garry Greenhalgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saul Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Kim
Jul 31, 2024 -

Lamborghini Houston responded

Thank you for being a loyal customer over the past three years! We're thrilled to hear that you've had exceptional experiences with both our sales and service teams. Your trust in us for your exotic car needs means the world to us. We look forward to continuing to provide you with the best service possible.

July 29, 2024

Had a mis understanding with service people. Service manager Joe personally clled me and made it right , Thanks j cline More

by Jamescln
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Service mgr
Jul 31, 2024 -

Lamborghini Houston responded

We sincerely apologize for the initial misunderstanding, but we’re glad that Joe could make things right for you. Our goal is to ensure every experience is a positive one, and we appreciate your understanding. Thank you for giving us the opportunity to address your concerns.

June 15, 2024

Steve Chaze helped me to find out my SVJ key fobs signal problem then he ordered the door antennas for me. The parts will come in the next ten days, I hope they can fix the problem Thank you, Steve, More

by MITTAGMOTORS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Lamborghini Houston responded

Thank you for your patience and for recognizing Steve's efforts! We're glad he could assist you with the key fob signal issue. Rest assured, we'll ensure that everything is resolved once the parts arrive. We appreciate your trust and understanding.

May 18, 2024

My vehicle was released to someone else other than who dropped it off.. It has caused an issue More

by HWKPWR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Irrelevant
May 16, 2024

I live 250 miles away from the dealership so logistically it is not as easy if I lived in the same city. A month my car was sent up for new tires and service. When my car arrived back home two of the tires w More

by J. Garza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
May 29, 2024 -

Lamborghini Houston responded

Thank you for sharing your experience and for your continued trust in Lamborghini Houston over the past five years. We deeply appreciate your loyalty and understanding, especially given the logistical challenges of living 250 miles away. We sincerely apologize for the mix-up with the tires. We're glad to hear that our Service Manager and GM were able to quickly resolve the issue and ensure you received the correct tires promptly. It's our mission to provide exceptional service to all our customers, and your satisfaction is our top priority. We are honored to be part of your Lamborghini journey and look forward to continuing to exceed your expectations in the future. If there is anything else we can assist you with, please do not hesitate to reach out.

May 04, 2024

Ridiculous quote. When I complained they offered to drop it by $1000 USD. How is that possible???? More

by MWoloshyn
Recommend Dealer
No
Employees Worked With
Nick
May 03, 2024

Probably best dealership experience ever! ! Customer service was top priority from entering the building to completing the delivery of vehicle. Saul was outstanding & went out of his way to ob More

by cbird3407
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Garry Greenhalgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saul Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Lamborghini Houston responded

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that your visit to Lamborghini Houston was the best dealership experience you've ever had. Customer service is our top priority, and we're delighted that Saul was able to provide you with outstanding service and go the extra mile to get the information you needed. Your appreciation means a lot to us, and we'll be sure to pass on your kind words to Saul and the rest of our team. If there is anything else we can assist you with or if you have any further questions about your vehicle, please don't hesitate to reach out. We look forward to serving you again in the future. Thank you once again for your wonderful feedback!

May 02, 2024

The dealership is always attentive to my needs. Parts/accessories is a dellight to deal with. Sales and service right up there. More

by SERVICE210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raj Magon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garry Greenhalgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Vans
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saul Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo, Pablo, Paul Kim
May 29, 2024 -

Lamborghini Houston responded

Thank you for your wonderful review! We're delighted to hear that our team has been attentive to your needs and that you've had positive experiences with our parts, sales, and service departments. Your satisfaction is our top priority, and we appreciate your kind words. If you need anything else, please don't hesitate to reach out.

May 02, 2024

I dont know Eric, so this is NOT a review of him . This system does not let me delete him. The car was delivered for service and later before pick up, the advisor said it needed a new battery and woul More

by JUSTIN@TRINITYCONSTRUCTORS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Worrell
1.0
This rating includes all reviews, with more weight given to recent reviews.
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