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Lamborghini Houston - Service Center

Houston, TX

4.4
66 Reviews

66 Reviews of Lamborghini Houston - Service Center

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May 16, 2024

I live 250 miles away from the dealership so logistically it is not as easy if I lived in the same city. A month my car was sent up for new tires and service. When my car arrived back home two of the tires w More

by J. Garza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
May 29, 2024 -

Lamborghini Houston responded

Thank you for sharing your experience and for your continued trust in Lamborghini Houston over the past five years. We deeply appreciate your loyalty and understanding, especially given the logistical challenges of living 250 miles away. We sincerely apologize for the mix-up with the tires. We're glad to hear that our Service Manager and GM were able to quickly resolve the issue and ensure you received the correct tires promptly. It's our mission to provide exceptional service to all our customers, and your satisfaction is our top priority. We are honored to be part of your Lamborghini journey and look forward to continuing to exceed your expectations in the future. If there is anything else we can assist you with, please do not hesitate to reach out.

May 04, 2024

Ridiculous quote. When I complained they offered to drop it by $1000 USD. How is that possible???? More

by MWoloshyn
Recommend Dealer
No
Employees Worked With
Nick
May 03, 2024

Probably best dealership experience ever! ! Customer service was top priority from entering the building to completing the delivery of vehicle. Saul was outstanding & went out of his way to ob More

by cbird3407
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Garry Greenhalgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saul Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Lamborghini Houston responded

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that your visit to Lamborghini Houston was the best dealership experience you've ever had. Customer service is our top priority, and we're delighted that Saul was able to provide you with outstanding service and go the extra mile to get the information you needed. Your appreciation means a lot to us, and we'll be sure to pass on your kind words to Saul and the rest of our team. If there is anything else we can assist you with or if you have any further questions about your vehicle, please don't hesitate to reach out. We look forward to serving you again in the future. Thank you once again for your wonderful feedback!

May 02, 2024

The dealership is always attentive to my needs. Parts/accessories is a dellight to deal with. Sales and service right up there. More

by SERVICE210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raj Magon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garry Greenhalgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Vans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saul Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo, Pablo
May 29, 2024 -

Lamborghini Houston responded

Thank you for your wonderful review! We're delighted to hear that our team has been attentive to your needs and that you've had positive experiences with our parts, sales, and service departments. Your satisfaction is our top priority, and we appreciate your kind words. If you need anything else, please don't hesitate to reach out.

May 02, 2024

I dont know Eric, so this is NOT a review of him . This system does not let me delete him. The car was delivered for service and later before pick up, the advisor said it needed a new battery and woul More

by JUSTIN@TRINITYCONSTRUCTORS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Worrell
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

Prompt and smooth service. Everything was managed excellent , from pick up to delivery of the car. More

by germanluymd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Lamborghini Houston responded

Thank you for your positive feedback! We're pleased to hear that you experienced prompt and smooth service, and that everything was managed excellently from pick-up to delivery of your car. Your satisfaction is our priority, and we appreciate your kind words. If you need any further assistance, please feel free to reach out.

May 29, 2024 -

Lamborghini Houston responded

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April 26, 2024

Fantastic dealer with great service and wonderful people! Only Lamborghini dealer I will buy from and have my cars serviced in. More

by Huracan123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raj Magon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
May 29, 2024 -

Lamborghini Houston responded

Thank you so much for your fantastic review! We're thrilled to hear that you enjoy our service and our team. It's an honor to be your preferred Lamborghini dealer for both purchasing and servicing your cars. Your continued support means a lot to us. If there's anything more we can do for you, please let us know.

April 21, 2024

Pablo and his team are first class. Great communication and attention to details. awaiting for the next purchase. More

by NICOLAS.BERTHIAUX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Lamborghini Houston responded

Thank you for your kind review! We're delighted to hear that Pablo and his team provided first-class service with excellent communication and attention to detail. We look forward to assisting you with your next purchase. If you have any questions or need further assistance, please don't hesitate to reach out.

April 07, 2024

Incredible attention to detail. Incredible attention to me. Just...incredible. This won't be my last purchase from this team! More

by Cotton21b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Lamborghini Houston responded

Thank you for your incredible review! We're thrilled to hear that you appreciated our attention to detail and the personalized service you received. We look forward to serving you again in the future. If you need anything in the meantime, please feel free to reach out.

March 29, 2024

Good response to the problem on a no warranty purchase. Great communication. Personal touch to the service. You care More

by rapgar0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Lamborghini Houston responded

Thank you for choosing Lamborghini Houston! We're glad to hear that our team was able to address any concerns you had, even with a no warranty purchase. Providing excellent service is our priority, and we're always here to ensure your satisfaction.

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