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Lamborghini Houston - Service Center

Houston, TX

4.5
69 Reviews

69 Reviews of Lamborghini Houston - Service Center

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October 15, 2024

Nick was not completely up front about the vehicle pick up and delivery costs. Also, when I service a vehicle at Lamborghini Houston I am used to getting the vehicle back cleaned, scented, and the gas tan More

by Eric Lund
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Unruh
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Lamborghini Houston responded

Thank you for sharing your feedback. We’re glad to hear that you found our service to be very good, but we understand your concerns about the cost of the oil change and related maintenance. At Porsche San Francisco, we strive to provide high-quality service using genuine parts, but we recognize the importance of offering value as well. Your feedback is invaluable, and we will review it as part of our ongoing efforts to improve. Please don’t hesitate to reach out if you’d like to discuss this further or if there’s anything else we can do to assist you. We appreciate your trust and hope to provide you with a more satisfying experience in the future.

September 25, 2024

Excellent experience from start to finish. Purchased a new McLaren and the team helped me design the car and took excellent care of me at delivery. Saul is a excellent salesmen. More

by seanfturner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Unruh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saul Herrera
Nov 14, 2024 -

Lamborghini Houston responded

Thank you for sharing your experience! We’re thrilled to hear that Saul and the team provided you with excellent service from start to finish, guiding you through the design process and ensuring a smooth delivery of your new McLaren. We’re honored to have been part of this exciting journey, and we look forward to assisting you again in the future!

September 22, 2024

Nicholaus was exceptional. He kept me updated and they finished the repairs and service work in a timely fashion. More

by DEX325I
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Unruh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Lamborghini Houston responded

Thank you for your great review! We're thrilled to hear that Nicholas provided exceptional service and kept you updated throughout the process. We're glad your repairs and service were completed in a timely manner. We appreciate your feedback and look forward to serving you again at Lamborghini Houston!

September 12, 2024

The dealership has been one of the best dealerships I’ve ever dealt with From service to Sales I have witnessed an amazing experience full of honesty and integrity I would highly recommend this dealership More

by Butch10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raj Magon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garry Greenhalgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Vans
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saul Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Slovacek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Unruh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Kim
Sep 13, 2024 -

Lamborghini Houston responded

Thank you, Butch, for your incredible review! We’re thrilled to hear that your experience with Lamborghini Houston has been one of the best you’ve ever had, from service to sales. Honesty and integrity are core values for us, and it means a lot to know that they made a difference for you. We truly appreciate your recommendation and look forward to serving you again in the future! Enjoy your Lamborghini to the fullest!

September 11, 2024

Took my car in for an estimate on damage carbon fiber engine cover and crossbar. I never received my estimate but they charged me for the service. The technician was more interested in discussing what h More

by REGVANDUREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Chavez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Unruh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raj is excellent
Sep 24, 2024 -

Lamborghini Houston responded

Thank you for sharing your feedback, and we sincerely apologize for the frustration this situation has caused. We understand your concerns and will be passing this review on to our Service Manager, Joe Beneke, to ensure it's addressed promptly. We appreciate your patience and the opportunity to make things right.

September 05, 2024

Absolutely the best experience purchasing from Lamborghini Houston !! Gene & Mo were outstanding !! Would definitely purchase again !!! More

by alpha9gtr1000
Recommend Dealer
Yes
Employees Worked With
Gene Vans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Unruh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Lamborghini Houston responded

Thank you for your fantastic review! We're thrilled to hear that Gene and Mo provided you with an outstanding experience at Lamborghini Houston. Your kind words mean a lot to us, and we’re delighted that you'd choose to purchase from us again. We look forward to welcoming you back in the future!

August 28, 2024

I had a great experience with the dealership. Steve was great help and professional, i would work with him again. More

by JMENDOZA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Lamborghini Houston responded

Thank you for your feedback! We're thrilled to hear that you had a great experience at Lamborghini Houston and that Steve provided professional and helpful service. It's always our goal to ensure our clients have an exceptional experience, and we're glad to know you'd be happy to work with Steve again. We look forward to assisting you in the future and appreciate your trust in us. Enjoy your Lamborghini!

August 04, 2024

Nick was awesome! Communication is key for me. I will come back because of him. More

by RIRENTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Unruh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Lamborghini Houston responded

Thank you for your feedback! We're thrilled to hear that Nick provided you with excellent communication and made such a positive impression. It’s great to know that his efforts will bring you back to us in the future. We appreciate your trust and look forward to serving you again. Safe travels!

August 01, 2024

Always super friendly. Both the service guys are very knowledgeable and helpful. Tad pricey though More

by patrickb2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Unruh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Lamborghini Houston responded

Thank you for your feedback! We're glad to hear that our service team is always super friendly, knowledgeable, and helpful. We understand that our services can be a bit pricey, but we strive to provide the highest quality care for your vehicle. Your satisfaction is important to us, and we appreciate your continued trust. If you ever have any concerns or need assistance, we’re here to help. Safe driving!

July 30, 2024

For the last 3 years, McLaren / Lamborghini Houston and the Indogo Auto group has been providing me with the best purchase and after purchase experience. From the sales staff to the service department, eve More

by kinoa79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garry Greenhalgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saul Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Kim
Jul 31, 2024 -

Lamborghini Houston responded

Thank you for being a loyal customer over the past three years! We're thrilled to hear that you've had exceptional experiences with both our sales and service teams. Your trust in us for your exotic car needs means the world to us. We look forward to continuing to provide you with the best service possible.

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