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Lamborghini Houston - Service Center

Houston, TX

4.4
65 Reviews

65 Reviews of Lamborghini Houston - Service Center

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November 18, 2024

Great customer service in every department, always a good time stopping by and definitely the only place i’ll buy and service my exotics More

by AB
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garry Greenhalgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Unruh
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2024

Everything was handled according to plans and the repairs were made properly Thank you for your assistant More

by dmorris13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Unruh
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2024

To be charged over $20,000 for a repair on a card with 15,000 miles is insane! I had to pay to downgrade the battery because they don’t make it anymore. What’s worse is the radio broke the battery. And More

by emory.harris.iii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Chavez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Unruh
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2024

Excellent SA who kept in touch with all the work being done. On time. Thanks More

by AZAMKK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Lamborghini Houston responded

Thank you for your feedback! We’re thrilled to hear that your Service Advisor provided excellent communication and kept you updated throughout the process. We’re also glad to hear that everything was completed on time. Thank you for choosing Lamborghini Houston, and we look forward to assisting you again in the future!

October 18, 2024

Always prompt with service and they make the process very easy and convenient. They put the client first. More

by craig89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Unruh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Lamborghini Houston responded

Thank you for your kind words! We're delighted to hear that our team consistently provides prompt, easy, and convenient service while putting you, the client, first. Ensuring a seamless experience is our priority, and we’re thrilled to have met your expectations. We look forward to continuing to serve you at Lamborghini Houston!

October 15, 2024

Nick was not completely up front about the vehicle pick up and delivery costs. Also, when I service a vehicle at Lamborghini Houston I am used to getting the vehicle back cleaned, scented, and the gas tan More

by Eric Lund
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Unruh
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

Excellent experience from start to finish. Purchased a new McLaren and the team helped me design the car and took excellent care of me at delivery. Saul is a excellent salesmen. More

by seanfturner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Unruh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saul Herrera
Nov 14, 2024 -

Lamborghini Houston responded

Thank you for sharing your experience! We’re thrilled to hear that Saul and the team provided you with excellent service from start to finish, guiding you through the design process and ensuring a smooth delivery of your new McLaren. We’re honored to have been part of this exciting journey, and we look forward to assisting you again in the future!

September 22, 2024

Nicholaus was exceptional. He kept me updated and they finished the repairs and service work in a timely fashion. More

by DEX325I
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Unruh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Lamborghini Houston responded

Thank you for your great review! We're thrilled to hear that Nicholas provided exceptional service and kept you updated throughout the process. We're glad your repairs and service were completed in a timely manner. We appreciate your feedback and look forward to serving you again at Lamborghini Houston!

September 12, 2024

The dealership has been one of the best dealerships I’ve ever dealt with From service to Sales I have witnessed an amazing experience full of honesty and integrity I would highly recommend this dealership More

by Butch10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raj Magon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garry Greenhalgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Vans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saul Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Slovacek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Unruh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Lamborghini Houston responded

Thank you, Butch, for your incredible review! We’re thrilled to hear that your experience with Lamborghini Houston has been one of the best you’ve ever had, from service to sales. Honesty and integrity are core values for us, and it means a lot to know that they made a difference for you. We truly appreciate your recommendation and look forward to serving you again in the future! Enjoy your Lamborghini to the fullest!

September 11, 2024

Took my car in for an estimate on damage carbon fiber engine cover and crossbar. I never received my estimate but they charged me for the service. The technician was more interested in discussing what h More

by REGVANDUREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Chavez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Unruh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raj is excellent
Sep 24, 2024 -

Lamborghini Houston responded

Thank you for sharing your feedback, and we sincerely apologize for the frustration this situation has caused. We understand your concerns and will be passing this review on to our Service Manager, Joe Beneke, to ensure it's addressed promptly. We appreciate your patience and the opportunity to make things right.

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