216 Reviews of Lamborghini Dallas - Service Center
Quick turn around for what had to be done Had a bit of a panic when i thought the alternator went out - turned out it was the tensioner. Had to order from Italy : ) Even so, they did things qu Had a bit of a panic when i thought the alternator went out - turned out it was the tensioner. Had to order from Italy : ) Even so, they did things quickly, and got work done recommended by the factory (high pressure fuel pumps and lines) in a pretty quick fashion. Have always been happy with the staff at Lamborghini Dallas More
terrible service I visited this location two times for warranty service and I was totally disappointed and unhappy with their level of service. For the first visit, I visited this location two times for warranty service and I was totally disappointed and unhappy with their level of service. For the first visit, I found out when I came back home that the issue that I visited for was not fixed at all. So I had to visit the dealership again for the same issue and explained the issue to service director nicely and in detail. A week later after the second visit, I noticed that they damaged my vehicle. They were supposed to replace some parts on the rear spoiler, but they just put some glue and applied heat on the area by damaging my vehicle. It seemed like the service director would not listen when I explained the issue and he did whatever he wanted to do. Very unprofessional !!! More
great leadership I had the pleasure of dealing with Mr. Shahram Jalilian and John Hard directly. He truly championed the entire process. I was informed of the status o I had the pleasure of dealing with Mr. Shahram Jalilian and John Hard directly. He truly championed the entire process. I was informed of the status of repairs as they happened. one time, the car came home and stopped working and they came out and fixed it at no additional cost. overall, it was a good experience. More
Great customer service and outstanding technical expertise Oscar and Jason were very knowledgeable and cared about our needs. They attended to our Ferrari and allowed us to store our trailer until we could ret Oscar and Jason were very knowledgeable and cared about our needs. They attended to our Ferrari and allowed us to store our trailer until we could return to pick it up. More
Service after the sell! The team at Lamborghini came together to help resolve a problem after the delivery of my car. We set a clear schedule for my appointment and the work The team at Lamborghini came together to help resolve a problem after the delivery of my car. We set a clear schedule for my appointment and the work was performed as agreed upon with a very detailed summary of both the work and their findings. Nice to work with a great team! More
Service Department I have been going to Lamborghini Dallas since 2012 to service my gallardo and they have been very helpful and friendly and i will recommend them I have been going to Lamborghini Dallas since 2012 to service my gallardo and they have been very helpful and friendly and i will recommend them More
Expedient. This is an excellent facility. I brought my Murcielago in for a scheduled appoinment and the work was completed 3 hours ahead of schedule and the job This is an excellent facility. I brought my Murcielago in for a scheduled appoinment and the work was completed 3 hours ahead of schedule and the job done was fantastic. This is the second vehicle I have purchased at this dealership and I have had nothing but positive experiences running the gamut of the buying experience from sales to service. You would be extremely hard pressed to look elsewhere for a vehicle. More
High end Service Many times when you go to a high end dealership the atmosphere is snobby. Never the case at Lambo of Dallas. Great attitudes, great services! Many times when you go to a high end dealership the atmosphere is snobby. Never the case at Lambo of Dallas. Great attitudes, great services! More
No wonder these guys are the highest rated Lambo dealer! Brought my 14' LP550 in for an annual service, fixed a broken vent and a recall item way in advance of when it was promised and I even dropped it off Brought my 14' LP550 in for an annual service, fixed a broken vent and a recall item way in advance of when it was promised and I even dropped it off last minute. Given this is my first service with a car like this, I was a little worried about how my car would look when it was finished. My experience with other high end german vehicles has always yielded a filthy engine bay, and sometimes damage to the part that was being fixed/replaced. I never felt like the dealer cared what condition they returned my car. Here at Lamborghini Dallas, the engine was still clean, there was no damage to my car, and despite not getting washed (I asked them not to, I like to handle that myself) it was still clean, free of dust and fingerprints. Extremely impressed with how everyone treated me, responded to e-mails and such. Top notch business and customer service. This is a good time to mention that Shahram also went above and beyond and helped me out tremendously when I moved here from out of state when I needed assistance with my vehicle getting dropped off before I made it in town. Thank you again. The only criticism I would give is that they need a new vehicle to use as a shuttle. I appreciate that they have one at all, but the pickup looks like its seen better days:) Since I'm new to the area and don't know many people to give me a ride, maybe I'm the only one who uses it, haha More
My Experience at Lamborghini Dallas is always the same. Excellent customer service! They make you feel at home and make the process easy from purchase to service. Excellent customer service! They make you feel at home and make the process easy from purchase to service. More