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Lambert Buick GMC
Cuyahoga Falls, OH
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Mark Mundy at Lambert is the main reason for the rating above! He is the absolute best salesperson we have ever dealt with. He is honest and upfront and doesn't pull any punches. He tells you what he ca above! He is the absolute best salesperson we have ever dealt with. He is honest and upfront and doesn't pull any punches. He tells you what he can sell you a car for and tells you what your trade is worth...without all the BS you usually have to step through at other dealers! My wife and I have purchased several cars from Lambert, specifically from Mark because he genuinely cares about his customers! While Mark is great, so is the dealership. Having purchased newer and/or brand new cars, we have not had issues requiring service from the service dept., however; last year we had a problem with our son's car and I called in. The service personnel were awesome, helping me troubleshoot over the phone before having the car towed. The advice given was helpful and I avoided an expensive towing bill! If you stack all the area car dealers next to Lambert, they will not come close to the awesome customer service provided at Lambert. Thanks again to Mark and the Lambert staff! More
I have never been treated so poorly in my life. From the moment I walked in that place to this monent I have had nothing but trouble when dealing with them. It's a shame that there was such a time crunch o moment I walked in that place to this monent I have had nothing but trouble when dealing with them. It's a shame that there was such a time crunch on me to get a new vehicle. I would have never gone through with buying it at Lambert. I guess I know for the next time. Be careful if you decide to deal with these people. They do not follow through completely with anything they say. More