Lambert Buick GMC

The best buying experience ever! I bought a car sight unseen from Lambert Buick. Gerald went above and beyond to get me pictures and video of the truck. He even sent me a hand written I bought a car sight unseen from Lambert Buick. Gerald went above and beyond to get me pictures and video of the truck. He even sent me a hand written thank you card. (Who does that anymore?!) I'm completely satisfied with everything. Will recommend Gerald and Lambert Buick. More

Great car buying experience! My husband and I went to Lambert to check out a few cars. Garett Schneider was our salesmen and he was extremely helpful. The whole buying experience My husband and I went to Lambert to check out a few cars. Garett Schneider was our salesmen and he was extremely helpful. The whole buying experience was easy and we never felt pressures once. Go to Lambert and see Garett! More

NEVER got pricing - DO NOT BUY I worked with this dealer and they could not get pricing in 2 full days. Absolutely idiotic mindless, senseless idiots working here. No numbers ever!! I worked with this dealer and they could not get pricing in 2 full days. Absolutely idiotic mindless, senseless idiots working here. No numbers ever!!! Absolutely morons!!!! More

Great till you have a problem. I bought or leased 7 cars & trucks in 7 years from Lambert, not the best price but I liked the sales people and things always went smoothly. Then my I bought or leased 7 cars & trucks in 7 years from Lambert, not the best price but I liked the sales people and things always went smoothly. Then my new $40,000 Buick with 1500 mi. got a flat, trashing the tire. The service Dpt. told me sorry no road hazard warranty , we never heard of that?? Took them a week to get a tire and they gave me a bill for every dime, including install, not even cost for the tire. They made $32 on that. The GM, Miss Vicky wouldn't even talk to me, too busy. I got my next Buick 3 months later from Medina Auto Mall , got a much better price and was treated very well. I might also add the GM was not too busy to talk with me. Lambert does not have the lowest price by a long shot. And when I took my cars to Medina for service they didn't forget to update the oil monitor and service sticker or not bother to reset the TP monitor system like Lambert. Will never go back. More

Won't answer or call It's a shame when you try to contact the dealer through automotive sites when you are searching for your auto and never get a response or even a call It's a shame when you try to contact the dealer through automotive sites when you are searching for your auto and never get a response or even a call back when you give them your phone number and permission to contact you. Also it's bad business practice to never reply to an offer on the auto. It's only a simple yes or no answer. When you try to call dealership and leave a message for a manager to call you back to voice your concerns and try to discuss a deal over the phone...guess what..they don't even call you back. This is not how I want a dealership to treat me!! More

Came for a used truck My husband found the used truck he wanted online and arranged a credit card hold with this dealer. He spoke at length with Mike "Woz" Wozniak on the My husband found the used truck he wanted online and arranged a credit card hold with this dealer. He spoke at length with Mike "Woz" Wozniak on the phone to get as much detail as he could before we made a 400 mile round trip to inspect in person. Woz was very easy to deal with and he made us feel very welcome and kept us up to date on the check out process since we did decide to buy. We came with cash so I expected the checkout to be quick but we did have to wait our turn so it took a while. This is a very busy dealership. All of the staff were very friendly. Thanks to all! More

It was terrible longest day ever also Went to this car dealership with a pre-approval letter from Capital One Auto only to have my credit ran by every bank that they know because they sent Went to this car dealership with a pre-approval letter from Capital One Auto only to have my credit ran by every bank that they know because they sent the wrong paperwork to Capital One and I never asked him to do anything the whole time I set there believe it I was waiting on Capital One and get back with them they left me in the dark while they tarnish my credit More

New van for us! We went to this dealership looking for a new minivan. Online they had a nice sized used van inventory. We found one we liked, our salesman Joe was ver We went to this dealership looking for a new minivan. Online they had a nice sized used van inventory. We found one we liked, our salesman Joe was very upfront, got us information, rates, and a trade in value very quickly. We ultimately chose a van and purchased. Later that evening I was looking online at our vehicle and noticed that the sales price online was $1500 cheaper than what we had paid. I immediately went back when the dealership reopened the next day and showed them the online price. Joe immediately apologized and offered to refund the difference or reconfigure the payment. They were prompt and apologetic. The honesty was very appreciated and I left very satisfied with the overall experience with a new dealership and salesman! More

Great I had a great sales man Garett Schidner. He went above and beyond to get me in a new car. He was fun to work with. I had a great sales man Garett Schidner. He went above and beyond to get me in a new car. He was fun to work with. More

Classy place with Great service So I have to say this right off the bad I did not buy a car from these guys. They tried everything to meet me half way but at the end of they day I wa So I have to say this right off the bad I did not buy a car from these guys. They tried everything to meet me half way but at the end of they day I was able to get better financing through another dealer. Gerald is the finest salesman I have ever worked with. He tried his ABSOLUTE best to get a deal for me but in the end it just couldn't happen. If you are looking for a first class experience go see Gerald and he will do his best I guarantee it. More