Lambert Buick GMC
Cuyahoga Falls, OH
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This is THE PLACE to go! I went in expecting to purchase a used vehicle, not even considering a new one. Garett Schneider took the time to give me all of my options and was ne I went in expecting to purchase a used vehicle, not even considering a new one. Garett Schneider took the time to give me all of my options and was never pushy. I ended up getting a brand new car that I LOVE and can afford. He even took the time to make sure I knew how everything worked. I highly recommend Lambert Buick GMC & I highly recommend working with Garett Schneider! It was worth the hour drive to get there. More
Easy to deal with Found a car on Cars.com and contacted Lambert. Agreed to a price over the phone with no issues. Their pricing is usually very reasonable anyways. T Found a car on Cars.com and contacted Lambert. Agreed to a price over the phone with no issues. Their pricing is usually very reasonable anyways. They held it for me for no charge, got it cleaned up and it was ready to test drive when I got there the following day. Paperwork was ready to go. Gave me a quick overview of the various vehicle features. Took less than an hour to get everything done. Would recommend. More
Wasted my time. Rude and inconsiderate salesman It is Very very rude to set an appointment with a customer without checking your inventory. The salesperson made excuses about thinking the car was th It is Very very rude to set an appointment with a customer without checking your inventory. The salesperson made excuses about thinking the car was there and it was on the website etc. etc. THEN he was late for what I called an early lunch appointment, which I made clear I would have to take extra (paid time) to go see this car. I work till late in the evening and needed to check this one out. I get there about 11:45... NO CAR, it already went to auction days ago someone told me. NO SALES GUY. He had an appointment and was later than expected. From 9:45 AM when we first spoke and my appointment for around 12:00, no effort to call the other salespeople, no effort to check the inventory, and no indication of any of his personal problems that cost me time, gas, money AND a missed other appointment that I could have gone to. Of course the sales manager asked if I was interested in anything else they have. Bah!... Interesting one of thew sales people making excuses told me the car must have had too many problems so it went to auction.. Funny how the ad that brought me there made this one out to be a cream-puff... The ad is still up BTW hours later. VERY unhappy. More
Lambert Sets the Benchmark for Excellence I flew in from NJ to purchase a rare pre-owned 2015 Buick Regal GS (6MT) from Nathanial Wisor. Working with Nathanial over the phone and in-person was I flew in from NJ to purchase a rare pre-owned 2015 Buick Regal GS (6MT) from Nathanial Wisor. Working with Nathanial over the phone and in-person was a pleasure. Also, working with Lambert's Title Clerk, Angele Cassiday was a positive experience. Evert aspect of this transaction was done with precision and service excellence. While Ohio is a bit far, I would do again. More
Excellent Service Excellent place to buy a car. No pressure and great customer service. Nathaniel Wisor was my salesman and he was outstanding. He made us feel comforta Excellent place to buy a car. No pressure and great customer service. Nathaniel Wisor was my salesman and he was outstanding. He made us feel comfortable, friendly, and a good sense of humor. We will going back to see Nathaniel Wisor in the fall when my wife will be looking for a new car. More
Love it here I have been dealing with Lambert for the past 20 years and have purchased several vehicles in that time. The prices are amazing. The service is top n I have been dealing with Lambert for the past 20 years and have purchased several vehicles in that time. The prices are amazing. The service is top notch. I have always felt appreciated. This is the only place I refer my friends and family to. More
Didn't call back. I called to ask about a minivan that was listed on cars.com. I asked the condition of the vehicle(scratches, dents, ect.) and the salesman said he wou I called to ask about a minivan that was listed on cars.com. I asked the condition of the vehicle(scratches, dents, ect.) and the salesman said he would go look it over and call me "right back." It is now 24 hours later and still no call. More
Fast And Easy! We came to Lambert Buick GMC to view a car we saw online. We got here and they had it ready our salesmen John Marsillo was great and got us in the car We came to Lambert Buick GMC to view a car we saw online. We got here and they had it ready our salesmen John Marsillo was great and got us in the car we wanted!!! More
Quick and easy purchase Caleb O'Donnell had been looking specifically for a Ford F 150 4x4 at a specific price point for us. When we went to look at one he thought would work Caleb O'Donnell had been looking specifically for a Ford F 150 4x4 at a specific price point for us. When we went to look at one he thought would work the keys were missing so he showed us a couple others and we ended up buying a 2014 Silverado pickup and we love it .Awesome experience! More
Great experience, great car! We came into Lambert not really knowing what we were looking for but Caleb helped guide us in the right direction! We never felt pressured to spend mo We came into Lambert not really knowing what we were looking for but Caleb helped guide us in the right direction! We never felt pressured to spend more or pick something we didn't really care for; we also didn't feel rushed, which was really nice. It was a very friendly atmosphere and we knew that the salesman, along with the rest of the employees, were there for us! More