![](https://dealerrater.com/ncdn/s/12.20240619.137/Graphics/icons/close-x-orange.png)
Lambert Buick GMC
Cuyahoga Falls, OH
Filter Reviews by Keyword
By Type
Showing 382 reviews
Didn't call back. I called to ask about a minivan that was listed on cars.com. I asked the condition of the vehicle(scratches, dents, ect.) and the salesman said he wou I called to ask about a minivan that was listed on cars.com. I asked the condition of the vehicle(scratches, dents, ect.) and the salesman said he would go look it over and call me "right back." It is now 24 hours later and still no call. More
Fast And Easy! We came to Lambert Buick GMC to view a car we saw online. We got here and they had it ready our salesmen John Marsillo was great and got us in the car We came to Lambert Buick GMC to view a car we saw online. We got here and they had it ready our salesmen John Marsillo was great and got us in the car we wanted!!! More
Quick and easy purchase Caleb O'Donnell had been looking specifically for a Ford F 150 4x4 at a specific price point for us. When we went to look at one he thought would work Caleb O'Donnell had been looking specifically for a Ford F 150 4x4 at a specific price point for us. When we went to look at one he thought would work the keys were missing so he showed us a couple others and we ended up buying a 2014 Silverado pickup and we love it .Awesome experience! More
Great experience, great car! We came into Lambert not really knowing what we were looking for but Caleb helped guide us in the right direction! We never felt pressured to spend mo We came into Lambert not really knowing what we were looking for but Caleb helped guide us in the right direction! We never felt pressured to spend more or pick something we didn't really care for; we also didn't feel rushed, which was really nice. It was a very friendly atmosphere and we knew that the salesman, along with the rest of the employees, were there for us! More
The best buying experience ever! I bought a car sight unseen from Lambert Buick. Gerald went above and beyond to get me pictures and video of the truck. He even sent me a hand written I bought a car sight unseen from Lambert Buick. Gerald went above and beyond to get me pictures and video of the truck. He even sent me a hand written thank you card. (Who does that anymore?!) I'm completely satisfied with everything. Will recommend Gerald and Lambert Buick. More
Great car buying experience! My husband and I went to Lambert to check out a few cars. Garett Schneider was our salesmen and he was extremely helpful. The whole buying experience My husband and I went to Lambert to check out a few cars. Garett Schneider was our salesmen and he was extremely helpful. The whole buying experience was easy and we never felt pressures once. Go to Lambert and see Garett! More
NEVER got pricing - DO NOT BUY I worked with this dealer and they could not get pricing in 2 full days. Absolutely idiotic mindless, senseless idiots working here. No numbers ever!! I worked with this dealer and they could not get pricing in 2 full days. Absolutely idiotic mindless, senseless idiots working here. No numbers ever!!! Absolutely morons!!!! More
Great till you have a problem. I bought or leased 7 cars & trucks in 7 years from Lambert, not the best price but I liked the sales people and things always went smoothly. Then my I bought or leased 7 cars & trucks in 7 years from Lambert, not the best price but I liked the sales people and things always went smoothly. Then my new $40,000 Buick with 1500 mi. got a flat, trashing the tire. The service Dpt. told me sorry no road hazard warranty , we never heard of that?? Took them a week to get a tire and they gave me a bill for every dime, including install, not even cost for the tire. They made $32 on that. The GM, Miss Vicky wouldn't even talk to me, too busy. I got my next Buick 3 months later from Medina Auto Mall , got a much better price and was treated very well. I might also add the GM was not too busy to talk with me. Lambert does not have the lowest price by a long shot. And when I took my cars to Medina for service they didn't forget to update the oil monitor and service sticker or not bother to reset the TP monitor system like Lambert. Will never go back. More
Won't answer or call It's a shame when you try to contact the dealer through automotive sites when you are searching for your auto and never get a response or even a call It's a shame when you try to contact the dealer through automotive sites when you are searching for your auto and never get a response or even a call back when you give them your phone number and permission to contact you. Also it's bad business practice to never reply to an offer on the auto. It's only a simple yes or no answer. When you try to call dealership and leave a message for a manager to call you back to voice your concerns and try to discuss a deal over the phone...guess what..they don't even call you back. This is not how I want a dealership to treat me!! More
Came for a used truck My husband found the used truck he wanted online and arranged a credit card hold with this dealer. He spoke at length with Mike "Woz" Wozniak on the My husband found the used truck he wanted online and arranged a credit card hold with this dealer. He spoke at length with Mike "Woz" Wozniak on the phone to get as much detail as he could before we made a 400 mile round trip to inspect in person. Woz was very easy to deal with and he made us feel very welcome and kept us up to date on the check out process since we did decide to buy. We came with cash so I expected the checkout to be quick but we did have to wait our turn so it took a while. This is a very busy dealership. All of the staff were very friendly. Thanks to all! More