Lambert Buick GMC

Horrible customer service Last Saturday I was at Lambert with my brother in law looking at a high end used vehicle a Z28. We were there from 145pm to close. We waited almost tw Last Saturday I was at Lambert with my brother in law looking at a high end used vehicle a Z28. We were there from 145pm to close. We waited almost two hours to even test drive. And waited again to start paperwork. We were set on taking this vehicle home that day but the Finance manager was not willing to stay over past 5 and finalize the deal. So we had to wait until Monday to finalize the deal. Now I work for a dealership and I know that if you want your customer happy and want them to return you will stay and do what ever it takes to finalize the deal and get customers on the road in their new car. I know what it’s like to stay over hours after it’s not fun you just want to go home I get that. But this would’ve taken a half hour at most. And if they wouldn’t have made us wait so long we wouldn’t have even been there till close. I was very disappointed when they said they wouldn’t stay. Another thing that really upset me was them saying they don’t detail their cars before they deliver the car. With all this said we will not be returning to Lambert and I will say this was an awful experience with how the employees treated us. Customer service is key to any business and Lambert Buick GMC does not have that. More

As wonderful as ever. Mark goes out of his way to make sure the car buying experience is always a good one. He is on top of what is up and coming and always relays this Mark goes out of his way to make sure the car buying experience is always a good one. He is on top of what is up and coming and always relays this information to his customers. More

Best car buying experience ever Bryan at Lambert makes buying a car enjoyable. We came into the dealership after an awful experience with another dealership, and left with a new car Bryan at Lambert makes buying a car enjoyable. We came into the dealership after an awful experience with another dealership, and left with a new car and a smile on our face. More

2018 Yukon Pick up, financial paper work, and product review was the quickest I have ever experienced. I have bought many GM vehicles and the exit process was a Pick up, financial paper work, and product review was the quickest I have ever experienced. I have bought many GM vehicles and the exit process was always was a pain before finally driving the vehicle off the lot. Especially liked that the so-called extras were only presented and not pushed. Great experience for me! More

Great experience buying with Lambert We just purchased our third car at Lambert! Each experience has been amazing. I highly suggest Lambert for your next car purchase! The dealership is c We just purchased our third car at Lambert! Each experience has been amazing. I highly suggest Lambert for your next car purchase! The dealership is clean and the sales team is very helpful. More

New car Lambert is a great place to purchase a new car,great selection of new cars and SUVs just bought my 5th Buick Enclave and i love it.Thank you John Mars Lambert is a great place to purchase a new car,great selection of new cars and SUVs just bought my 5th Buick Enclave and i love it.Thank you John Marsillo for all your help over the years. More

2017 gmc sierra I had a great experience buying my new truck. everyone I worked with was courtious and knowledgeable. The truck is everything I wanted.the truck looks I had a great experience buying my new truck. everyone I worked with was courtious and knowledgeable. The truck is everything I wanted.the truck looks and runs great. More

Awesome dealership Awesome experience with salesman (Dave Siemon) & anytime I have had Service, too! (Chocolate chip cookies 🍪 are super too...too good!) Never a proble Awesome experience with salesman (Dave Siemon) & anytime I have had Service, too! (Chocolate chip cookies 🍪 are super too...too good!) Never a problem...and salesman was easy to work with! More

Great experience Our sales rep was very friendly and informative about the car we purchased. The entire staff was courteous and friendly and we would high recommend t Our sales rep was very friendly and informative about the car we purchased. The entire staff was courteous and friendly and we would high recommend the dealership. More

Great No pressure,all my questions were answered,and my new car was waiting for us .and even got a lesson on how car worked , since we did not have a newer No pressure,all my questions were answered,and my new car was waiting for us .and even got a lesson on how car worked , since we did not have a newer car for awhile. More