Lambert Buick GMC
Cuyahoga Falls, OH
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Easy to work with John Marsillo was great to work with. I knew what I wanted and he helped get it done. Will be back when time comes for another purchase. John Marsillo was great to work with. I knew what I wanted and he helped get it done. Will be back when time comes for another purchase. More
New Car Purchase Nathaniel and the rest of the crew was very helpful and we didn't feel pressured or hurried. I good experience and we have shared with our friends Nathaniel and the rest of the crew was very helpful and we didn't feel pressured or hurried. I good experience and we have shared with our friends More
Poor customer service Our second purchase there never again customer service sucks once they have your money you don't matter anymore salesman doesn't call you back bad exp Our second purchase there never again customer service sucks once they have your money you don't matter anymore salesman doesn't call you back bad experience the most arragont people I have ever dealt with More
Went to trade in my car and purchase a used car! The guy we dealt with "John" was nice and very helpful! He made the process very easy and helped me to fine the right vehicle for me.The rest of the s The guy we dealt with "John" was nice and very helpful! He made the process very easy and helped me to fine the right vehicle for me.The rest of the staff was very helpful also, I would def go back there when in need of another vehicle.They definitely have great customer service! More
Return Customers This was our second purchase w/Lambert. We came back for multiple reasons, our first experience, price, selection, professionalism...all that and also This was our second purchase w/Lambert. We came back for multiple reasons, our first experience, price, selection, professionalism...all that and also because of Mark Mundy - who helped us this time also. He’s great! Really went the extra mile for us. When you drive an hour to get to lambert like us, you’d know there’s plenty of car dealers in that radius. Lambert’s inventory and Mark’s style drew us back. Thanks! More
Oil change Great! I was given an appointment when I wanted. The price was fair and the work was completed in a reasonable amount of time. And friendly!! Great! I was given an appointment when I wanted. The price was fair and the work was completed in a reasonable amount of time. And friendly!! More
Just as Described We were interested in a particular model, but unsure of how it would perform. We selected the interior and exterior colors and traveled to the dealer We were interested in a particular model, but unsure of how it would perform. We selected the interior and exterior colors and traveled to the dealership to experience firsthand the model and compare the equipment packages. We were greeted by Gerald and were quickly test driving possibilities. The prices we noted on the internet matched precisely with those he quoted. No surprises. More
Hassle free experience This was our second car buying experience from Lambert Buick GMC and both were hassle free and enjoyable. I really like the no haggle business approac This was our second car buying experience from Lambert Buick GMC and both were hassle free and enjoyable. I really like the no haggle business approach and considering how busy they are I am not the only one. Our sales rep Mark Mundy was Fantastic! After buying our new Buick Encore the tech dept. made sure we were familiar with all the tech aspects of our new SUV and answered all our questions. The finance department was excellent also. We traveled over 100 miles to Lambert and it was well worth the trip. More
Made car shopping easy I bought my previous vehicle from Lambert over 8 years ago. I had such a great experience I want back to purchase again. Gerald was patient and helped I bought my previous vehicle from Lambert over 8 years ago. I had such a great experience I want back to purchase again. Gerald was patient and helped guide to the vehicles that fit my budget and still have a luxury suv. More
Continuing the family Buick tradition This is a first to have two Buick leased vehicles as the Encore was added to the Envision. Buick models go back a long time in our family: 37' 50' 54' This is a first to have two Buick leased vehicles as the Encore was added to the Envision. Buick models go back a long time in our family: 37' 50' 54' 60' 65' and for some reason my husband's dad switched, no names please. The 65' was given to us as a wedding present in 68' and we owned various Buick models on and off to the present. We did not care for the last GM dealership we dest with in Cuyahoga, so when we moved to N Summit County we were determined to locate one near us. Settled on Lambert and not sorry for the choice. More