
Lambert Buick GMC
Cuyahoga Falls, OH
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Wonderful! Gerald Ariyam went above and beyond what he needed to in order to get me into my new Terrain! Great overall experience with Gerald and Lambert. Gerald Ariyam went above and beyond what he needed to in order to get me into my new Terrain! Great overall experience with Gerald and Lambert. More
We had a exceptional salesman name of John Sedona , John Sedona was upfront an professional , no sign this or gimmicks. Treated us as we were buying a car , knew the information we needed . Would buy th John Sedona was upfront an professional , no sign this or gimmicks. Treated us as we were buying a car , knew the information we needed . Would buy there again . More
New Encore My 2013 Encore malfunctioned causing me to be rear ended. John Sedona was extremely helpful in getting the 2013 in for immediate service. I bought a 2 My 2013 Encore malfunctioned causing me to be rear ended. John Sedona was extremely helpful in getting the 2013 in for immediate service. I bought a 2017 because I no longer trusted the 2013. John has always been exceptionally helpful and kind. More
Bev experience I took my Terrain in for routine servicing, and found it was free . I thought my free time had passed, but they honored the free time. I took my Terrain in for routine servicing, and found it was free . I thought my free time had passed, but they honored the free time. More
Worth the 2 hour drive I was hesitant about driving 2 hours to "look" at the 3 cars they had I was interested in. I spoke to John Marsillo on the phone and he assured me he I was hesitant about driving 2 hours to "look" at the 3 cars they had I was interested in. I spoke to John Marsillo on the phone and he assured me he would take care of me. This vehicle was for my 18 yr old daughter and I wanted to be sure it was solid and reliable. I expressed to John that I would not buy or even drive a vehicle that smelled of smoke. John went to all 3 vehicles and checked their "smell" and reassured me they were ready for me to drive. John was great all the way through and I will drive another 2 hours (1 way) to do business with him again when needed. More
Thanks for everything Everyone was great, from the sales guy, to the tech guy, and even the finance guy. This was my second transaction at Lambert, and there will definitel Everyone was great, from the sales guy, to the tech guy, and even the finance guy. This was my second transaction at Lambert, and there will definitely be a third. My only criticism is that GM provides just two service appointments/oil changes. I received four from GM on my last lease agreement, and requested free oil changes for the duration the the lease, but was advised that GM implemented this policy and it was non-negotiable. More
they are always great to deal with that is why I have 13 car s purchased or leased from them....always there for me and my wife, great sales and service..... s purchased or leased from them....always there for me and my wife, great sales and service..... More
Easy to work with John Marsillo was great to work with. I knew what I wanted and he helped get it done. Will be back when time comes for another purchase. John Marsillo was great to work with. I knew what I wanted and he helped get it done. Will be back when time comes for another purchase. More
New Car Purchase Nathaniel and the rest of the crew was very helpful and we didn't feel pressured or hurried. I good experience and we have shared with our friends Nathaniel and the rest of the crew was very helpful and we didn't feel pressured or hurried. I good experience and we have shared with our friends More
Poor customer service Our second purchase there never again customer service sucks once they have your money you don't matter anymore salesman doesn't call you back bad exp Our second purchase there never again customer service sucks once they have your money you don't matter anymore salesman doesn't call you back bad experience the most arragont people I have ever dealt with More