Lambert Buick GMC

Great Customer Service We returned to Lambert and our Salesman (Garret) because our first purchase experience was exceptional. No "attacks" from sales force when we arrive, We returned to Lambert and our Salesman (Garret) because our first purchase experience was exceptional. No "attacks" from sales force when we arrive, information about our interests is gathered, shared and reviewed. Our options are discussed in a timely manner. This second trip was no different. Gabe (finance) was swift and thorough when going through the documents More

Repair with a loaner car- most excellent service!! Everyone here is so incredibly friendly! Wouldn't go anywhere else! I bought my car here and would recommend it to anyone! I also came back for servic Everyone here is so incredibly friendly! Wouldn't go anywhere else! I bought my car here and would recommend it to anyone! I also came back for service and received the same wonderful care and service! More

Noise in front of car Heard a noise in the front around the tires . Also could feel a vibration in the steering wheel. Thought it might be a tire rod or a strut .They took Heard a noise in the front around the tires . Also could feel a vibration in the steering wheel. Thought it might be a tire rod or a strut .They took it for a test ride with me ,could not hear anything. Put it on the rack and went over everything , everything looked good . Made me feel relieved. Lambert is always there to help me . More

Very smooth and simple car buying process Purchasing my car at lambert was a very simple and smooth process. They showed me a variety of cars in my budget, and were mindful of my requests and Purchasing my car at lambert was a very simple and smooth process. They showed me a variety of cars in my budget, and were mindful of my requests and needs. My salesperson, John Sdono, was very low pressure and did everything he could to find me the exact car I was looking for! More

Easy to work with - no pressure Car that was on line was actually there (not always true in other places) and it was charged up and ready (PHEV). After getting my information, they Car that was on line was actually there (not always true in other places) and it was charged up and ready (PHEV). After getting my information, they just let me take the car so no pressure / sales pitch as I was trying to drive it and figure out what I wanted. Very good overall - and I love my Volt! More

Excellent Very helpful staff, went out of their way to help me crunch numbers for different vehicles that I was interested in purchasing. Polite, friendly and Very helpful staff, went out of their way to help me crunch numbers for different vehicles that I was interested in purchasing. Polite, friendly and a clean environment. Offered me options I wasn't aware of. That's why I keep going back! Thank you all so much. My 5th purchase More

Really Nice Car Talked to Dave Siemon for about a week on and off and he never put pressure on me to come out and look at the car or to purchase. Every time I sent hi Talked to Dave Siemon for about a week on and off and he never put pressure on me to come out and look at the car or to purchase. Every time I sent him a message he promptly got back to me. When we finally did drive out to look at the car we purchased it. Dave, the Management and finance department were very friendly and helpful since I live in a different state, even days after the sale. Thank you for a very pleasant experience, Bill F More

Service review Great job by Josh and his team. Car went in for warranty work and everything completed as promised. I would strongly recommend them to service any v Great job by Josh and his team. Car went in for warranty work and everything completed as promised. I would strongly recommend them to service any vehicle. More

Gmc Acadia I was disappointed that Lambert's doesn't use more local banks or credit unions for their financing. Using the top 5 (big) companies makes the paymen I was disappointed that Lambert's doesn't use more local banks or credit unions for their financing. Using the top 5 (big) companies makes the payments higher. Also not allowing out of state checks to be accepted is rough for those wanting to put a down payment on the vehicle. Our interest rate is outrageous. One of the local banks in the area could have given us a better interest rate (at least 2 points lower) but Lambert's isn't signed up with them. Possible reaching out to banks and credit unions in your area would be better. More people are using credit unions to get car loans. This is the only reason I would not recommend your dealership. We drove 1 hour to get there not expecting our financial businesses we use to be denied. They are very friendly at Lambert's, They drove me to the local bank so I could get a cashier check for the down payment. I would recommend this dealership if they were more adaptable to the needs of people out of state. More

A Visit with Good Friends From the warm greetings at the door through the scent of fresh baked cookies and brewed coffee in the waiting room, a service visit to Lambert Buick G From the warm greetings at the door through the scent of fresh baked cookies and brewed coffee in the waiting room, a service visit to Lambert Buick GMC is like visiting good friends. Like good friends, the wonderful staff treats customers with consideration and care. If something on the checklist needs attention, they alert us right away. If something is serious or needs immediate attention, the staff works with us to make sure our days are not inconvenienced unduly. One of the perks of being a longtime customer is that often the long term staff members make sure to greet us and often ask us about something they know about us. Just like a visit with a good friend, we leave with a warm feeling. More