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Lamb Chevrolet
Prescott, AZ
77 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 77 reviews
November 30, 2018
No troubles Bought a new van. Easy, no pressure sale. I would recommend Lamb Chevrolet to my friends. Thank you for the good service K C Simpson. Bought a new van. Easy, no pressure sale. I would recommend Lamb Chevrolet to my friends. Thank you for the good service K C Simpson. More
by gregclasemann
Employees Worked With
K C Simpson
November 23, 2018
Normal oi maintenance Great service and very timely. A pleasure to deal with on all levels. Service supervisor is top notch. Sales people are first class. Looking forward Great service and very timely. A pleasure to deal with on all levels. Service supervisor is top notch. Sales people are first class. Looking forward to trade in time. More
by Lernstev
Employees Worked With
Robert , Steve Secor
September 12, 2018
Excellent service Robert Manning has the best customer service. He gets his job done. We bought our trucks there and have them serviced there. I hope this message get Robert Manning has the best customer service. He gets his job done. We bought our trucks there and have them serviced there. I hope this message gets out and more people will come . Thank you Robert for the Service and Steve for selling us the trucks. Monica Nannini Michael Sims More
by Michael & Monica
Employees Worked With
Steve Secor
September 06, 2018
Service problem Dave Severson, as always, exceeded expectations regarding the review and repair of our 2018 Silverado High Country. The truck was returned repaired an Dave Severson, as always, exceeded expectations regarding the review and repair of our 2018 Silverado High Country. The truck was returned repaired and extra clean, just what we have come to expect from Lamb Chevrolet. More
by Mike
Employees Worked With
Dave Severson
September 06, 2018
Great service writer, poor tech's In the year I have had my 2017 Silverado, Lamb has had it several times. Each experience has been poor. Not the service writer, but the tech performin In the year I have had my 2017 Silverado, Lamb has had it several times. Each experience has been poor. Not the service writer, but the tech performing the work. Last year it went in for an alignment. In the first 1000 miles it had developed a pull to the right. Nothing found. Went in again, they scratched and dented my right bedside. They fixed it, and kind of fixed the alignment. They've done 2 services, and each oil reminder they wrote down the mileage at which the service was completed. Math is simple, add 7500 miles to the current mileage. After about 10,000 miles, the pull to the right is back. I don't want to take it to Lamb again, so I brought to a local alignmen shop for a leveling kit and alignment. No more right pull! About 2 weeks ago, the rear of the truck developed a vibration under acceleration above 65mph. I crawled under the truck, and found grease coming from the caps on the U joints. I set up an appointment for service, and to have the vibration addressed. My truck was NEVER test driven. I watched the My Chevrolet App the whole time my wife was at the dealership. It never moved from the time she arrived, to the time she left. I am a field mechanic for a living, not some office jockey. The first step in troubleshooting is to verify complaint. This was not done. My wife was told everything looks normal. If not for the service writer who I enjoy doing business with, I would not go to Lamb ever again. Not sure what's going on in the shop, but something needs to be addressed. More
by MPeterson
Employees Worked With
David
August 27, 2018
New car purchase We came in to replace a door panel on our Suburban, and left in a 2018 2SS Camaro. Javier was great to deal with. No pressure sales guy. We love our We came in to replace a door panel on our Suburban, and left in a 2018 2SS Camaro. Javier was great to deal with. No pressure sales guy. We love our Camaro 2SS. More
by Tebag1
Employees Worked With
The loan guy
May 15, 2018
Unnecessary oil change. Thought I needed oil change due to the mileage shown on the window sticker. The mileage shown was when the last oil change was performed, not when oil Thought I needed oil change due to the mileage shown on the window sticker. The mileage shown was when the last oil change was performed, not when oil change is required! Dealer changed oil , did not check mileage on my 2017 Grand Sport. If they did they would have known oil change was not required. This was one of the free oil changes that came with the purchase of Corvette. I am now out one free oil change due to their incompetence . More
by Thomas J Mozako
Employees Worked With
Darrin Gray
May 05, 2018
Great Sales and Service We have made many new vehicle purchases for over 25 years and each has been an enjoyable experience. The Lamb Service and Accessories departments have We have made many new vehicle purchases for over 25 years and each has been an enjoyable experience. The Lamb Service and Accessories departments have provided us with excellent service on all of our vehicles during this time period. We highly recommend Lamb Chevrolet and refer all our friends to shop Lamb Chevrolet at every opportunity. Thank you to the excellent Lamb staff for addressing all of our automotive needs. More
by jandcauto serv
Employees Worked With
Aaron Schlaifer
April 16, 2018
New vehicle purchase with many after market items installed Bill, and Jerry, made our buying experience very easy, while Dave went out of his way to install a variety of after market products meant to enhance o Bill, and Jerry, made our buying experience very easy, while Dave went out of his way to install a variety of after market products meant to enhance our driving, and safety, enjoyment. More
by Mike
Employees Worked With
See Review
January 09, 2018
Outstanding Service Robert, my service advisor, is great. He took care of everything with my Colorado and was sensitive to my time constraints. The work was done quickl Robert, my service advisor, is great. He took care of everything with my Colorado and was sensitive to my time constraints. The work was done quickly and accurately. The waiting area is clean and inviting. My truck goes nowhere but Lamb. My next one will Be from Lamb. More
by AZ Pinstriper
Employees Worked With
Robert
