Lamb Chevrolet

i sent an email twice to the service dept. Jenzen regarding getting a new motor put in my vehicle, i don't know if this guy is on vacay or what but no replies ? regarding getting a new motor put in my vehicle, i don't know if this guy is on vacay or what but no replies ? More

Going on 63 years old. Have experienced my share of service departments over those years. My advice? Run - run like xxxx to some other place. service departments over those years. My advice? Run - run like xxxx to some other place. More

Not going to put names down but I want people to read the reviews so they can do more research than what I did because from the general sales manager if anything gets messed up it’s the customer fault. I cam reviews so they can do more research than what I did because from the general sales manager if anything gets messed up it’s the customer fault. I came from Texas and wanted to give them a change didn’t know it was going to bit me in the rear end. More

Only gave it 1 because it won’t let me give you no stars. Service sucks! They do t care you have a brand new car under warranty. They lie and obtained codes but said they don’t know what’s going on with my c Service sucks! They do t care you have a brand new car under warranty. They lie and obtained codes but said they don’t know what’s going on with my car. I live 3 hours away and only went to this dealership because my family lives in PRESCOTT and bought a car from them. I didn’t want a problem driving home when i had problems accelerated and didn’t feel safe driving my car. So they told me give $200 for a rental when I still have warranty thatgm will pay for a rental. So they said if I don’t want to do that call tow truck if I broke down on my way home. So I arrive to my dealer a few hours away and the jerks deleted th codes which they said they left on my ca. So now my dealer doesn’t know what’s wrong with my car. Now I have drive to my military drill 3 hours down a mountain. If anything happens to me my family is informed to sue them. More

Paid 650 for them to zip tie a broken bumber back on Came in here because well its a dealership and of course they would do a good job, right? No. When i arrived there for my appt i showed david the brok Came in here because well its a dealership and of course they would do a good job, right? No. When i arrived there for my appt i showed david the broken bumper that i stuffed in my trunk aswell as the tore fender covers not thinking he would use them I waited 2 hrs when i came in for them to check out my car i thought they were working on it but no. Anyway after the 2 hrs of waiting in the waiting area david takes me to talk about the vehicle he said the new peices will come in all black and we have to paint them etc. i said ok cool and after all that he says you will have to pick up the car tomorrow and that was fine with me now i come back next morning the bill is whole $650 i sign the paper or whatever not looking at my vehicle before hand and these "professionals" had zip tied the broken bumper that was stuffed in my trunk back to my vehicle as well as the tore fender covers. Completely over paid for that pathetic work. Anyone would be furious i used the rest of my savings and there was no way of me fixing a problem that was supposed to be fixed in the first place especially after spending $650 my bumper is now tore off once again this dealership is trash More

Check engine light on So I called to make appointment for check engine light and was told it was not needed then take my car in and don’t get an estimated time to tell me So I called to make appointment for check engine light and was told it was not needed then take my car in and don’t get an estimated time to tell me what’s wrong cause I DIDNT HAVE AN APPT after I was told I didn’t need one Then I told them what another shop said was wrong with car and got ignored yes I know they have to do there own diagnostic so had one thing totally different wrong with it then light turned off and then bk on and what a surprise second time was exactly what we said they told us the first time plus my oil was at 50 percent and they said we’re gonna change it cause sometimes that fixes things and they said they filled all fluids get home a day later wiper fluid is empty glad I pay for stuff and don’t even get it filled at least Walmart has never done that when I have taken it in cause I have always been told you need appointment for oil change and turned out it’s first come first serve or so they say and I don’t always have hours to wait !!! So hopefully I don’t have to go back for a while cause it makes me wonder what else did I pay for that didn’t get done to my car just a lil sketchy !! More

Not a place to call your ‘hometown dealer‘ I gave it 2 stars only because the salesman I had didn't do the typical crap that salesmen like to do such as hold on to your trade-in keys, talk down I gave it 2 stars only because the salesman I had didn't do the typical crap that salesmen like to do such as hold on to your trade-in keys, talk down your trade like it's crap, etc. he was pretty chill. That being said, avoid this dealership and buy from Findlay or head to Phoenix and get yourself a proper deal. I've had 5 valuations on my trade including Lamb. 4 of them valued my trade within $300 of each other. Lamb, however, valued my trade at $5k less than everyone else and based it on some obscure auction house that sold ONE...yes that's ONE (1) vehicle somewhat similar to mine for around that price to value my trade. (Rolling my eyes) They refused to use KBB or NADA that have been around for decades to value my trade. Buyers BEWARE!! Lamb Chevrolet .... where YOU ARE the lamb and they are the wolf! More