Lamarque Ford Inc.
Kenner, LA
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68 Reviews of Lamarque Ford Inc.
Brought my Ford Explorer in on Tuesday morning due to an engine problem. Freddie was able to fast track the service and I received a call on Thursday stating the problem. I received a call from Freddie on F engine problem. Freddie was able to fast track the service and I received a call on Thursday stating the problem. I received a call from Freddie on Friday afternoon stating the vehicle was repaired and ready for pick up. He was vey helpful and courteous. I appreciate the quick turn around time. More
I brought my vehicle in because of a knocking noise. Freddie my service rep said I would need to leave it. I figured it would take 4/5 days before I got my vehicle back. Within a hour Freddie called me Freddie my service rep said I would need to leave it. I figured it would take 4/5 days before I got my vehicle back. Within a hour Freddie called me told me what the problem was and how much it would cost, and I had my vehicle back the next day. I am extremely satisfied with Freddie’s courteous professional manner to resolve my problem. I have been a Lamarque customer since 1982 and have had nothing but amazing service from purchase to service, they just know how to treat their customers,pure and simple More
Extremely disappointed with them. My family has done business with them since 1950 and they have gone downhill. They sold me a car with 3,000 miles on it at practically full price and it's a lemon. Been business with them since 1950 and they have gone downhill. They sold me a car with 3,000 miles on it at practically full price and it's a lemon. Been in the shop 6 times and their new phrase cannot duplicate the issue!! They sold all their loaner cars so if they need to keep your car, to bad your without transportation and their reply " I understand". They just don't care and me and my family will never deal with them again. More
Brought car into the dealership for recall work . Divers door was fine after work was complete , door didn’t unlock now they don’t want to fix the door in a timely manner . I have bought my last car from t door was fine after work was complete , door didn’t unlock now they don’t want to fix the door in a timely manner . I have bought my last car from this dealership very unprofessional service department. More
I tried to make an appointment for a power train module reprogramming which,if not done, allegedly causes engine damage. I was told they don’t make appointments, just bring it in morning but I’d have to le reprogramming which,if not done, allegedly causes engine damage. I was told they don’t make appointments, just bring it in morning but I’d have to leave it all day. I arranged for a ride, got there and was told it would realistically be 1-3 days for a recall! Talked first to Mike then to Todd. Asked if I could get a loaner as I had to go to work-answer:no. Finally I left without getting the service done. Called Bohn Ford (miles away from my home) I made an appointment, brought car in, was told it would take 30-45 MINUTES not 1-3 DAYS!! I will be purchasing a replacement for my 2017 Ford Escape this summer. I will not be back to Lamarque. More
He was very courteous and informative about a question pertaining to inventory. All of my questions were addressed and answered. Thank you kindly sir for your time and assistance. pertaining to inventory. All of my questions were addressed and answered. Thank you kindly sir for your time and assistance. More
I just purchase a gorgeous mint condition preowned Cadillac from Le Marque Ford. My sales girl Jennifer Mitchell Schneider was exceptional & went beyond & above assisting me in my purchase. She’s the Cadillac from Le Marque Ford. My sales girl Jennifer Mitchell Schneider was exceptional & went beyond & above assisting me in my purchase. She’s the best & sweetest as well as Luke Lemus Angela Finance Manager & my son Scott Chantrey Sales Manager. Thanks to all of you ❤️ More
Never go here. They waste your time and don’t even try to help you. I sat there for 6 hours waiting on the finance department just for them to deny me. And after they denied me for one car they didn’t even t help you. I sat there for 6 hours waiting on the finance department just for them to deny me. And after they denied me for one car they didn’t even try to help me find another. Waste of time. Unprofessional. The salesmen can’t sell a sandwich much less a car. Shut this place down and start ovee More
NEVER AGAIN BUY A CAR AT LAMARQUE My eascape has a recall On door lock rear door . Got it back sat same problem Different door also door jam is cracked. My passenger seat now has G My eascape has a recall On door lock rear door . Got it back sat same problem Different door also door jam is cracked. My passenger seat now has Grease and dirt from the mechanics pants . Brought it back Monday. Called Monday afternoon they said it would b 10 days. Pickining up my car see if I can take legal action NEVER AGAIN WILL I BUY A CAR A LAMARQUR FORD More